Oakmont of East Sacramento

They hardly ever have any staff in the building. Yesterday the whole building had one caregiver and one med tech! Staff seems to change very frequently. It is a nicer place aesthetically than others we had looked into.

We chose Oakmont initially because its location. However, there was a huge gap between assisted living and memory care. We needed something in between. Also, there was not enough staff for the amount of residents. It was hard to find someone. Lastly the layout of the place makes one feel that you're alone. Ie. Long empty hallways. [name removed] moved out spring of last year so the rating is for the time she was there.

Based on the experience we have had so far, there has still never been a fire drill. When the residents push their call pendants the time for response is way too long. Too much of the working staff team is too young and inexperienced.

We're generally pleased with Oakmont of East Sacramento. They could have done better with the onboarding process and what to expect etc. Their memory care director had started one month before our loved one moved in so there was definitely a hiccup there

My friend has had an average experience with the community. The staff they do have, have been kind, caring, and knowledgeable. The community needs more staff to care for the residents they do have. I would recommend to others, to make sure you ask about the staff to resident ratio to ensure your loved one will receive the care you want for your loved one. The residents are friendly. There are meals provided by the community. Overall, it is a community you should review to see if it meets all of your expectations for care for your loved one.

We picked Oakmont of East Sacramento because of the location, it is close and we love the area. It is newer and really nice, but because it is newer they are short staffed and just not quite a well oiled machine. We are hoping with time that improves.

Oakmont was very good. They did what needed to be done for their residents. They were good at interacting in a very positive way with the memory care patients. No matter how difficult the situation was, they seemed to be up for it.

This community is clean modern, and nice. The staff doesn't have a lot of follow through, and there is no response to calls or emails from management. There is no ability to get to the right person. The medical technical room are very responsive. Some of the hiccups in the beginning could have been avoided if there was a care meeting in person at the beginning of my loved one's stay. The food is unappetizing for the residents and really bland. Overall the community is short on staffing, and the community knows it. Medication management, and bathing are a few of the care items the community is able to assist my loved one with. They do a good job. Changing of linens, the room, basic cable, housekeeping, all utilities, and three meals a day are included in the monthly rate. The activities director is amazing! The residents have lots of activities to choose from to participate in, if they would choose too.

Make sure to ask questions. Be sure to ask important questions like: How many staff per resident? How many staff are on staff at night? If a resident needs hospice, how does that work? How do their fees work and what are they for the different services? I wish more of the management and administration team would have shown more care towards the family and loved one during the transition of my loved one. There are limited staff members on the floor at night and staff members during the day. There was a high turnover of staff due to management issues. [Name] was wonderful to work with. She made sure my loved one and I were taken care of during this difficult time. The food is tough and has no taste. They give plenty of servings of food to the residents though. I wouldn't recommend this community to others.