The staff at Oak Hills Terrace has been amazing. They obviously truly care for the residents and management calls with any changes in her condition when they notice something. We will always be grateful for Oak Hills Terrace. Mom passed a week ago, and the months she was at Oak Hills Terrace were precious for us.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
48 reviews9.2
Out of 10
5 star
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A Place for Mom has scored Oak Hills Terrace Memory Care with 9.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Oak Hills Terrace Memory Care has 48 reviews with an average "overall experience" of 4.7 out of 5.
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The staff at Oak Hills Terrace has been amazing. They obviously truly care for the residents and management calls with any changes in her condition when they notice something. We will always be grateful for Oak Hills Terrace. Mom passed a week ago, and the months she was at Oak Hills Terrace were precious for us.
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Response from Oak Hills Terrace Memory Care
June 8, 2024Hi Brian, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Oak Hills Terrace Memory Care. Thank you so much for taking the time to leave this feedback.
Things to know: updates on those that were hospitalized. When someone is taken by ambulance they seem tight lipped on updates. It is close to my sister for potential urgent attention. I would recommend them to others looking.
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Response from Oak Hills Terrace Memory Care
June 7, 2024Thank you for sharing your experience with us! We're glad to hear that you would recommend our services to others. We strive to provide the best care possible, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out.
[name removed] and [name removed] went out of their way to work with me even before we moved mom and dad in to make sure that their transition and their experience would be successful I think that they could offer more fresh fruits and vegetables, and some other than a heavy-handed pepper shaker for seasonings would be helpful.
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Response from Oak Hills Terrace Memory Care
May 21, 2024We are so happy to see this review for how accommodating our staff has been! Thank you so much for taking the time to acknowledge the service you received, and we look forward to serving you for many more years. Thanks.
Caring staff, great communication and wonderful programming. I highly recommend Oak Hills Terrace to others.
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Response from Oak Hills Terrace Memory Care
January 10, 2024Hi there, Our team aims to provide the highest quality care for every resident, and we are so happy to see that they've delivered at Oak Hills Terrace Memory Care. Thank you so much for taking the time to leave this feedback.
I work in this industry and am constantly going in several different memory cares in the area. Oak Hills Terrace surpasses all the others I go to. If you want a place that will keep your loved one engaged and give them purpose, THIS IS IT!
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Response from Oak Hills Terrace Memory Care
December 8, 2023Thanks for the great review Gail! We are so happy to hear our team at Oak Hills Terrace Memory Care has provided such attentive care, and your review is greatly appreciated.
I wasn't impressed with Oak Hills Terrace Memory Care. They kept losing my loved one's things. They advertised how they kept them busy, but all I ever saw was that they put them in front of the TV. I did like nurse [Name removed], he tried really hard.
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Response from Oak Hills Terrace Memory Care
December 4, 2023Hello Saundra, Thank you for your feedback. We are sorry to hear about your experience. Our team strives to provide a friendly and warm environment and your feedback helps us improve. If you are willing to discuss your concerns further, please reach out to us at ResidentExperience@frontiermgmt.com.
This community offers amazing programming for Seniors with dementia. It is well staffed with a caring and knowledgeable team. I definitely recommend to anyone looking for memory care in the Tyler area.
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Response from Oak Hills Terrace Memory Care
November 13, 2023Hi Gwendolyn, Thank you so much for taking the time to acknowledge our staff with this amazing review. Our team goes through extensive training to ensure everyone has the knowledge to provide all types of care, and your praise has been shared. Thanks!
My mom has commented on. She really likes the food. They seem to have a lot of activities. I do wish for my mom's sake they had more outdoor activities. I have seen other facilities that or considerably more expensive for what you get, This is one area where I feel like they are quite reasonable
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Response from Oak Hills Terrace Memory Care
November 30, 2022We are so happy to see this review for how accommodating our staff has been! Thank you so much for taking the time to acknowledge the service your mom received, and we look forward to serving you for many more years. Thanks.
It was a beautiful place and they had very kind staff. I had high hopes that my mother could settle in and it would be a good place for her. It didn't work out the way we wanted it to, but that had nothing to do with Oak Hills. My mother passed away, as it was just her time to go. I would certainly recommend Oak Hills Memory Care to others.
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Response from Oak Hills Terrace Memory Care
September 30, 2022Thank you Carlene, for taking time to write a review. We strive to provide excellent care to all our residents. We will share your kind words with our staff.
They do a lot of activities for the residents as well. They keep the residents involved and engaged. For what they do, 5 stars! It was a lot better than the place she was at before. I would highly recommend them, they go above and beyond working with the residents in the facility.
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Response from Oak Hills Terrace Memory Care
March 24, 2022Thank you Amy for the great review. We love our residents and strive every day to give them our very best!
The off menu items could be a little bit better, there could be more of a variety. Right now the value for cost is very reasonable and we would absolutely recommend the Oak Hills Terrace to other families.
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Response from Oak Hills Terrace Memory Care
March 24, 2022Thank you Monica! We have a new Executive Chef and kitchen staff and the menu is improving each day. I welcome you to come have a meal with us!
You can tell the staff really care! The residents are engaged in a different way at this community!
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Response from Oak Hills Terrace Memory Care
March 24, 2022We do love our residents and are very happy we get the privilege to care for them. Thank you for the amazing review.
We went with Oak Hills Terrace because they were known to be one of the best places in the state when I looked them up. I talked to [name removed] and he interviewed us and I really just loved the people who run the place. Everyone is so caring and they give great 1:1 care to the residents. I would highly recommend to others looking over anyplace else.
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Response from Oak Hills Terrace Memory Care
March 24, 2022Lillian we appreciate the amazing review and are truly blessed by your confidence in us and the honor of caring for your loved one.
We were completely satisfied with the care and the service that they gave our friend. If the extra help is needed at a memory care facility this is exactly what we needed and I would advise to check it out. They do activities for the different holidays, a chili cook off, a turkey drive and more for the residents to do.
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I was having an awful experience when my uncle was attempting to run away for the second time. He's been diagnosed with full-blown Alzheimer's. Then I got a call from Oak Hills Terrace Marketing Director. Talking with him lifted me up. We went to view the facility that day. We couldn't be happier with a place for my uncle. He has his good days and his bad days, but they're all handled beautifully by the staff at Oak Hills Terrace. Oak Hills Terrace even advises me when I'm having a problem trying to figure this disease out. It's a whole new world, but with this type of caring that director and staff at Oak Hills Terrace provide, and a little prayer, I think we're making good progress and my uncle is settling in quite well. If I had to recommend a place for anyone else seeking care for their family member with Alzheimer's I can't think of another place I could recommend like I can Oak Hills Terrace. They are literally a godsend. It's amazing what prayer will do.
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This facility is definitely in the running. There is one private room with a bath available. The only negative I have is that the closet was extremely small.
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We think it is overpriced for the care they provide
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Oak Hills Terrace is a very nice place to live. Kind staff and wonderful activities.
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Clean, welcoming and active.
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Response from Oak Hills Terrace Memory Care
November 12, 2020Thank you!
This ALF is unique because they focus on memory care, dementia only. They have activities that help their residents with memory loss and keep them engaged.
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See what the neighborhood has to offer and what’s nearby:
Oak Hills Terrace Memory Care offers 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Oak Hills Terrace Memory Care 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (903) 747-3927 to reach a resident at Oak Hills Terrace Memory Care.
To reach a resident at Oak Hills Terrace Memory Care call: (903) 747-3927
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