Newcastle Place, a CCRC

we gave the overall value for cost a 4 out of 5 because it is very expensive. However the Newcastle Place community is very clean, updated, and pleasant quality of the apartment and facilities overall. Staff friendliness. My father feels like this is finally a home after leaving his independent living home

This is the preferred location.

We recently moved my mom from a different assisted living residence to Newcastle Place . I'm so glad we made the change. These are the things that stand-out to me regarding Newcastle from the perspective of a daughter responsible for making this decision for her mother: 1) Positive vibe and energy, lots of light in community areas, 2) Staff did an excellent job assisting in making the transition as smooth as possible and helping my mom settle in, 3) Staff promptly responds to my communications, 4) Good communication of community updates, etc., 5) Nursing staff actively learned mom's health status and keeps me informed, 5) They have a chapel, which my mom appreciates. Overall, I really like Newcastle. I think it is well-run, efficient, and I feel confident my mom is in good hands.

We moved my Mother to Newcastle Place in 2020 and could not be happier. It's like a family- they treat her with respect and have strict protocols in place to keep her and all the residents as safe as possible during the pandemic. They have been very good with keeping up with the guidance and making sure the staff are not bringing anything with them to work. It's so nice to know that my Mom is safe and happy. She gets happy hour and food delivered to her room until it is safe to dine in the dining room with others. She has been able to attend Mass and go to the beauty shop on the premises and that is a big relief in not having to worry about screening places. She even received her vaccine without having to go anywhere or help figure it out. The food is phenomenal and they treat her like royalty.

We moved from Arizona to Newcastle Place three years ago. We didn’t know a soul! In that short time, our community has become our second family. In early March, Covid hit! Everything changed quickly! The dining room along with all group activities and the gyms and pool ——all closed! We were isolated. No visitors. Yes, it has been very difficult for many of the residents. Very quickly, the entire staff at Newcastle jumped into action. We were offered many exercise classes on TV given by Patrick, our fitness director as well as yoga, Tai Chi, and meditation. We were offered so many craft and puzzle choices, all supplies. A couple of nights a week, cocktails were delivered to our door——many things were done by the staff to cheer us up. Even though we were isolating and wearing a mask anytime we did leave our apartment, we never felt alone. You could walk outdoors or in the halls and find someone to talk to. There are so many advantages to living in a community.