Morningside House of Blue Bell

Care takers are very good at their job and are very friendly.

Generally speaking, not bad. The service is good.

So far its good. I can see the changes Morningside is making and the changes are good. The staff is great and takes really good care of me.

Many helping hands. People/Staff always go the extra step to make me feel at home.

Overall Happy!

The staff takes great care of my husband. They do so much extra stuff and it is so much appreciate.

I can't complain. No one ever walks by without saying hello.

After visiting many memory care facilities we decided on Morningside House because of the staff that we met on a second visit on our own after hours We have been very happy with the decision so far. The management team excel in communication, which is so important when your loved one has advanced dementia . The facility itself is warn and inviting , offering many different areas to sit with your loved one making visiting a pleasant experience . It is spotless . There are many creative activities for those in assisted living . Some of the caregivers have been there for many years and they are priceless. We have been here almost three months and are hoping for continued loving care .

They could have better activities or entertainment. More attention to nursing care. Everyone on same page. At the moment, based on the experience we have had we would not recommend this community to other families

I honestly feel like my mom is being overcharged, but I'm confident that she is safe and being well-cared for. It's just a lot of money. There have been times where they've had to reimburse me for money because they overcharged her for medicines and things like that. We were also supposed to get money for a referral when my friend moved her mom in law in, and we haven't gotten that yet either. Their billing is very confusing and deceiving. I never get any detailed bills, just a bill that has the cost. I do not like that.

All I know from her is that it was too expensive, too many rules, the food was terrible. She said they never had enough and it was paltry options . Sad options either the $ they had spent to be there. Overall. She liked the staff but not the institution itself

Open visiting hours is great. My mom feels very taken care of. The property is a little outdated. They nickel and dime you a lot. Don't like being charged by the day. The rate is increasing for 2024, don't like that. They should shower residents more than once a week

I picked this community because it was on your list. It was close to home. When we visited it seemed like a good choice. It was no long term contract.

Recently moved my mom in and it was complete chaos. No one really helping us because the health department was in checking everything so we got pushed to the wayside. My mother has never been showered and she has been there almost 2 weeks. I had to come and shower her because they did not have her on the schedule. I also know that my mother cannot have certain things to eat and I specified that and they still gave it to her anyway. She also fell because she could not find her walker and they moved her commode into the bathroom without my permission, not happy with how things are turning out, possibly thinking of other facilities.

Our experience was very good with Sunrise. The food was fabulous. The staff were very caring. The communication with the family was very good. There were three meals a day and the resident's had choices to choose from.

What sticks out about Sunrise of Blue Bell is everyone is friendly and the facility is clean, there are also always staff available.

It is a nice place, unfortunately they weren't able to provide the level of care my mother needed. Everyone was very friendly especially the staff. They were experiencing some staff shortage which seems to be common in many places these days. But other than noted concern was a nice place.