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As much as I like them and the facility I would say.... If they r taking care of the meds, make sure to always watch and check the statements; my parents bathroom was not cleaned nearly good enough; keep in mind to "order" a person to help feed/hydrate them; be as present as possible so the workers know that your loved one(s) will not get overlooked and that if that does happen, it is addressed and chances will be lessened to happen again; and with any place you decide on, always keep as close of an eye on your loved one(s) as possible. With any issue that I had, I went directly to the head of the floor. I made myself known with the staff and had a very good relationship with the head of the memory care floor. That way she always knew who I was calling about when I called. Even with what I wrote above, I am glad that Morningstar Wheat Ridge is the facility we picked for my parents last 9ish months of their lives. I forgot to expand on the "ordering" a person to help loved one feed/hydrate.....if your loves one(s) are not able to feed themselves well enough or can't feed themselves, the facility can arrange for a person to be with your person to help feed and hydrate them. This is at an extra cost if your person is not in Hospice.... Read more
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.4
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Review Score
18 reviews8.4
Out of 10
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A Place for Mom has scored MorningStar of Wheat Ridge with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, MorningStar of Wheat Ridge has 18 reviews with an average "overall experience" of 3.7 out of 5.
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As much as I like them and the facility I would say.... If they r taking care of the meds, make sure to always watch and check the statements; my parents bathroom was not cleaned nearly good enough; keep in mind to "order" a person to help feed/hydrate them; be as present as possible so the workers know that your loved one(s) will not get overlooked and that if that does happen, it is addressed and chances will be lessened to happen again; and with any place you decide on, always keep as close of an eye on your loved one(s) as possible. With any issue that I had, I went directly to the head of the floor. I made myself known with the staff and had a very good relationship with the head of the memory care floor. That way she always knew who I was calling about when I called. Even with what I wrote above, I am glad that Morningstar Wheat Ridge is the facility we picked for my parents last 9ish months of their lives. I forgot to expand on the "ordering" a person to help loved one feed/hydrate.....if your loves one(s) are not able to feed themselves well enough or can't feed themselves, the facility can arrange for a person to be with your person to help feed and hydrate them. This is at an extra cost if your person is not in Hospice.
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Response from MorningStar of Wheat Ridge
August 2, 2024Beth, thank you for sharing your experience at MorningStar Wheat Ridge. We appreciate your feedback and will take your suggestions into consideration. We are glad to hear that you had a positive relationship with our team members and that your parents received good care during their time with us. It was an honor to serve them!
They knew all the family names. They worked with Hospice team and medical teams very closely. Very coordinated service. They often consulted with family face to face. Only issue was a lag time to make any medication changes. But that was on the safe side.
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Response from MorningStar of Wheat Ridge
April 19, 2024Hi Rick, thank you for sharing your experience with us. We're glad to hear that our team provided coordinated and close care for your family. We appreciate your feedback regarding the lag time for medication changes and will work to improve in that area. Thank you for choosing us.
We absolutely live MorningStar of Wheat Ridge! We can't say enough about the facility and the staff. Just amazing. Everything one could hope for.
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Response from MorningStar of Wheat Ridge
January 24, 2024Denise, thank you so much for your kind words about MorningStar of Wheat Ridge! We're thrilled to hear that you are loving the community and the team. We appreciate your support and hope to continue providing you with an amazing experience.
My Mother is not receiving the daily care that she requires even though it's not complicated. She also is eating food that is frozen and inadequate considering what we are paying. This is not expectable and is endangering her wellbeing and safety.
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Response from MorningStar of Wheat Ridge
August 23, 2023Patti, we are eager to speak with you directly to understand the situation you describe. In thoroughly searching our records, we do not find your name as a family member of our Wheat Ridge community. We work diligently to be a brand of integrity. Please give us the opportunity to make things right. You can reach our Executive Director at 720.250.9405. Thank you very much.
The care staff is amazing. I have seen meals that I would not feed a dog. Activities are almost non-existent, there is no thought or effort put into the activities. Watching YouTube is considered an activity. Instead of seeing what the residents are interested in, they just keep doing the same old things that take no effort. They keep raising the price and provide sub par food and activities. I have expressed my concerns several times and nothing changes, we are to the point where we will look into something else, my mom loves her care staff, but the rest is terrible.
Response from MorningStar of Wheat Ridge
August 3, 2023Dear Valued Family, we are distressed by your review. In recent weeks our Executive Director and department leaders have met collectively about our families and residents to build an action plan that audits and addresses each matter you have aired. We are confident in our ability as a team to resolve and rebuild a relationship with any family member who may express this concern. Thank you for giving us that opportunity. It is our honor to be of service.
We toured with MorningStar of Wheat Ridge and it was fantastic, actually our first choice. But because it was the most expensive of all the places we saw, and, most importantly, my in/laws thought it was too far away, we did not choose it. The tour was very well done and t seemed like a great place!
Response from MorningStar of Wheat Ridge
May 18, 2023We take great pleasure in introducing the MorningStar brand to new families. Thank you for stopping by!
Great staff. Good communications. Very responsive to needs and issues. Slow, however, to respond to medical issues surrounding medications. Cumbersome process to approve new meds or to administer medications quickly.
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Response from MorningStar of Wheat Ridge
March 30, 2023Thank you for taking the time to leave us a review! It is of utmost importance that we be forthright and transparent in our communication. Please reach out to the community directly to resolve any concerns surrounding medications.
We feel stuck, she has a nice apartment, the care staff is amazing. She has made some friends so we hate to move her. Management does not seem to have the residents best interest at heart. The dining room and food is a total disaster. Activities are almost nothing.
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Response from MorningStar of Wheat Ridge
August 2, 2022Thank you for commending our care team! Please accept our apologies for the disappointment you are feeling in other areas of MorningStar’s service. We are working diligently to improve along all lines, and would welcome an opportunity to speak with you on the measures we are taking, either by connecting with the Executive Director or Regional VP of Operations (303.750.5522). We do want to restore your full satisfaction in MorningStar.
I was very impressed with this community it just was out of our price range for the type of community that we were looking for.
Response from MorningStar of Wheat Ridge
October 19, 2021Thank you for taking the time to leave us a review! We regret our rates did not accommodate your budget (though we do have a “financial concierge” that can help families with ways to finance retirement living).
At that time, a lot of tours were virtual, including our tour at MorningStar. At the same time, another place we ended up choosing allowed in-person tours. Even through a virtual tour, I could see that MorningStar was an older facility and not as nice. The people leading the tour seemed like typical salespeople, like real estate agents that didn’t want to sell real estate anymore, using all the language that just made you feel like they’re trying to sell you something.
Response from MorningStar of Wheat Ridge
June 18, 2021We regret reading this assessment from your virtual tour of our Wheat Ridge community. Please accept our apologies for the impression we left. The heart of the MorningStar brand is to be sincerely relational and a true resource for seniors, whatever the circumstances. Throughout the pandemic, we diligently followed COVID guidelines set by healthcare authorities. However, we are now freely permitted to offer in-person tours…and are exceedingly glad, for only then can families see and feel the warmth under our roof. MorningStar of Wheat Ridge was opened in 2016; its interior design wins much praise; view its photo gallery at morningstarseniorliving.com.
The staff is very nice and very friendly. Communication is good and they let me know if there are any issues. The community is very neat and clean and I would recommend this community if you have the money,
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Response from MorningStar of Wheat Ridge
June 18, 2021How kind of you to take the time to pen these words! We humbly receive your commendation of the service we proudly deliver.
Morningstar Assisted Living is a nice community. The management team was very nice to deal with. The communication was great between the care staff and myself. The grounds are well kept and good.
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Response from MorningStar of Wheat Ridge
April 7, 2021Oh, thank you so much! It’s always a great day when we learn that the intent of our heart has found its way to the work of our hands.
The director and the care team truly care about the residents. They are always willing to talk about care and improve care of your loved one. The staff are always concerned with the social activities, especially in the memory care needs.
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Response from MorningStar of Wheat Ridge
March 22, 2021What a testimony to our mission and the authentic calling we feel to serve the memory-impaired. Thank you so kindly for making your sentiments public.
We chose MorningStar primarily for the location and I was very impressed with the facility, it is newer and has a lot of fine things. Even though it was covid, the directors met with me in person and listened to my questions and concerns and addressed my issues. Overall, it has been a great experience and I would highly recommend them.
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Response from MorningStar of Wheat Ridge
March 8, 2021Our great thanks for taking the time to pen your positive experience at MorningStar amidst what for the entire world is a challenging time. We are working tirelessly to compensate for the restrictions with the depth of our love.
I can't say enough about this place. Wonderful staff, wonderful place. Highly recommend it.
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Response from MorningStar of Wheat Ridge
October 1, 2018How wonderful to hear such words of affirmation. Our great thanks for taking the time to pen your heart-warming experience at MorningStar.
Do NOT send your loved ones here! This place looks great from the outside, and with the amount of money they charge for a room here you would expect nothing but the best. This place is horrible! The carelessness which they treat their residence’s is so sad. The staff is poorly trained, and incapable of fulfilling the duties that come with taking care of elderly people. When you bring up a concern to the management, they treat you like crap. Many times I have told them that they are understaffed and they pretty much called me a liar. The most recent kick is that they ran out of food! The facility is shared with Assistant Living and they get served first. The chef blamed the kitchen staff for not watching portion control. They have monthly meetings for the family to address concerns and it turns into a shouting match—nothing ever changes. I can't stress enough how horrible our family's experience has beenwith this place. If you want a safe, caring place please look elsewhere.
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Response from MorningStar of Wheat Ridge
August 17, 2018Allow us first, to apologize, and next, to own some of these missteps. We fully acknowledge and are fully addressing our levels of staffing. The current strength of our economy has created a tight labor market, with unemployment in Denver under 2%. Consequently, we are redoubling our recruiting efforts as we adjust wages to remain competitive for qualified team members with demonstrable skills and compassion. Our training is more robust than ever: 8 hours of general orientation, 6 hours on culture and 8 hours in dementia care. We are also challenging managers with higher measurements of their servant-leadership. We are pleased to report that our culinary team, newly installed, is consistently receiving compliments from diners. This cohesive team, led by Executive Chef Drake, have inventory and logistics well in hand. To your comments on rates, we can attest that we are competitively priced, both in rent and care, when viewed alongside other luxury communities. However, we are assertively finding enhancements across all lines of service, asking families for an extension of grace as we do so. At monthly Family Councils we offer evidence of our gains. This level of candor is difficult to receive, but welcome, knowing it spurs us to improve and protect our brand standards. We would appreciate the opportunity to speak to you in person whenever and upon whatever topic you have concerns.
My Dad was in the memory care ward a little over a year before he passed. One would think with the monthly rent they charge, care would rank accordingly. WRONG. In one year, 3 directors and a high rate of turnovers for caregivers and other staff. The good ones were overworked and underpaid which left the residents in the care of those who really didn't give a damn. Little attention to vanity and cleanliness of the rooms, clothes and linens. Also, poor tracking of residents as far as showers and meals. Overall terrible experience and had it not been for the fact that it would have created more confusion for my father than he already had, I would have moved him from there in a heartbeat. Beautiful facility from the outside into the lobby though.
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Response from MorningStar of Wheat Ridge
September 1, 2017We are saddened that your experience with us was so disappointing. Though being in a very challenged market, in terms of supply and demand for qualified staff, MorningStar goes the extra mile to ensure we are selecting those with caring hearts and a sincere calling to serve seniors sensitively. In our inaugural year, despite the added expense, we increased agency use so as to decrease overtime for our own staff, protecting them from burn-out. We acknowledge having work ethic challenges from these agency supplements, which is the central reason we worked diligently to reach 100% MorningStar staffing and better retention. MorningStar believes in compensating its team members for their hard work. We currently pay within the top 25% of industry standards, and focus a great deal of our efforts on fostering a loving, kind and respectful culture in which to work and thrive. We seek out new and creative ways to show our team how much we value them. And while we are imperfect, we set high standards to provide an extremely safe and sanitary environment for our residents to enjoy. We have systems of accountability and tracking which ensure these standards are met. It is not merely the housekeeping or maintenance department's responsibility, but that of all team members to provide uncompromising levels of cleanliness in our communities.
When I toured Morningstar, they were very expensive but still our number one choice. Even though they were more expensive, we were still going to choose them but the sales lady stopped returning my calls and emails, so we went to another place.
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See what the neighborhood has to offer and what’s nearby:
MorningStar of Wheat Ridge offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored MorningStar of Wheat Ridge 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (720) 250-9405 to reach a resident at MorningStar of Wheat Ridge.
To reach a resident at MorningStar of Wheat Ridge call: (720) 250-9405
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.