MorningStar of Hayward

This place is great as long as your involved. Staff are happy very clean and inviting.The food is good and they encourage your family to participate.

My dear friend has really made a smooth transition into this community and the staff have been a huge help on making sure that her needs are being accommodated as promised. She has had no complaints about the meals and is slowly starting to get involved with the various activities they have available for the residents throughout the week. I would defiantly recommend them to anyone looking into retirement.

A family should certainly consider this community for their loved one if they are thinking in terms of the Bay Area choices. We had very few days to plan between my Mom's anticipated exit from skilled nursing and a needed move to assisted living. The staff at Casa Sandoval really helped make it happen on time and as smooth as possible. My Mom is happy there and getting her medications on time which is a huge relief. The activities and food portions are appropriate for the residents.

We are very pleased with this community,everything is working out very well. It is an outstanding community with very nice people. They keep the community very clean and well maintained. The staff is wonderful, they are caring for him very well. He has tried a few new activities. I've tired the food and the meals are nice. My family was very impressed. I would recommend this community.

This is a great place for anyone to live if they have assisted living needs. My sister has been there a short perion of time but she seems to like it. It is nice,clean, friendly, respectfull , give them 4 1/2 stars.

I really enjoy the pleasantness and helpfulness of the staff they all remember your name which is nice they speak which is also nice really makes me feel good thank you

We moved my father-in-law into his apartment in assisted living, and his transition has been positive and very smooth. He was very anxious about the change, but the staff put him right at ease. He says he hasn't had a bad meal yet!

We moved my father-in-law into his apartment in assisted living, and his transition has been positive and very smooth. He was very anxious about the change, but the staff put him right at ease. He says he hasn't had a bad meal yet!

Friendly and courteous staff plenty to do three meals a day I love it

It was in the neighborhood of my loved one, so that made it easier for her. The marketing director was accessible and friendly and made the visits very helpful. The staff are just super positive with the residents and with each other. One of the strongest features about the place is that it is a mixed community of assisted and independent living and that made it so much easier for my loved one.

I like it there. This is a big change in my Mom's life. She fell and broke her hand in another state, so I had to move her to California. She is away from her friends. Other than her trying to adjust, everything is fine. The people there are amazing.

After my friend moved in to Casa Sandoval, they were very helpful in getting her new TV working and fixing her window which she could not open. She recently fell and they were right there to help her, so the response thus far has been very good. The food is OK.

This place is terrible, if a resident falls down, they have a policy that the staff will not pick them up. For 5 thousand a month i expect my loved ones the best service possible

I like Casa Sandoval ok. The caregivers are very nice. Staff is friendly, and facility is pretty clean for the most part. My mom is on the second floor, and it could smell a little fresher in my option. Also the elevators could be a little cleaner and smell fresher as well. The food is really good though.

All in all we really liked Casa Sandoval, but felt it didn't fit well with our father's dementia problems.

I think it’s great. The prices went down. The rooms seem bigger. My dad seems happy. It’s very nice. The meals are excellent. There is enough parking, but visiting parking is a little rough. The laundry service has been fine, but there are washers and dryers if residents want to do their own too.

We really liked what we saw when we visited Casa. The residents looked like they were happy and engaged. Based on the staff we met and how they got involved in the activities and 'theme' for the year/month, made we feel working at Casa was more than a job to them. We got the sense they really enjoyed their work and cared. We appreciated the fact that the monthly fee appears to be increased only as needed, as opposed to automatic annual increases. We appreciated the 'rules' for daily living are stable and do not change, which can be a frustrating experience for residents, especially if rules are changed to benefit the owner not the resident.

This is a great place, we're very happy with it! They really do an excellent job keeping the facility clean, and the staff are always very friendly and helpful. The care has been showing improvement, and they appear to have plenty of activities going on.

I have nothing but good things to say about the place. When I go over, the employees are always courteous and astute about people coming in. The cleaning service comes in once a week, and the laundromat is on each level. Before they moved in, my mother and her companion weren't eating properly and the three meals a day was one of the things that I was glad about. The unit itself is nice, the only thing that they have complained about is a small shower. She is happy there. It is an upper level place with a livable rent. They have a library and quiet room. The other residents are very friendly. You can tell when people are in a good mental frame of mind because of their attire, and at Sandoval they are all wearing clothes that are nice and everything. They always have events plans. Ann is always gracious and diligent. They have all been very nice. Things are taken care of, and I am very happy with it.

We looked at a couple of places and we did not like that one either. If my mom needed a different kind of care eventually we would have to move her again to a different building. For assisted living they have two floors and once you go off that you have to go to a different floor. If I'd had to move her she would had to learn everything all over again. Where she's at now she doesn't' have that problem.