Mission Creek

My husband was here for a respite stay, and everything went very well. He really enjoyed his time here and I was very pleased. It is a very nice looking community, they did a good job with keeping his room and the facility nice and clean. The food was excellent, he really enjoyed the meals. Overall it was a good experience and I would recommend this community.

On my tour I got to see how nice the facility is and got to meet the nice staff. There are several outdoor yards that are not fully secured, this was an issue for us. The resident mostly seemed to be older and less active here. This would not help my mom improve from her condition. Overall we felt this was not a good fit for Mom

Facility is in a very quiet location. 'Medium to Small in size with great accommodations including outdoor areas. Secure. Very friendly and helpful staff. We had to make a move pretty quickly and they we very helpful in getting all the paperwork squared away and stayed in close communication throughout the process.

My mother is doing wonderful. Her health is improving and she really enjoys the place. They are taking very good care of her and her needs. The community is very nice and clean. The staff is great, they are welcoming and helpful. She is now the bingo queen, she really loves to play bingo. They do offer many activities for her to choose from. She is pleased with the food. I know she is reeving great care at this community.

We love this place for my brother. I have no complaints at all. We loved that they had hospice care attached with the community so we didn't have to move him when he needed hospice care. The Community was upfront with their costs no hidden charges or fees. We know what we have to pay each month. The staff is very friendly, place is clean and the food is excellent.

My husband enjoyed his stay at Mission Creek. He was there for 9 days respite care. He said the food was very good and he enjoyed activities.

We think it's great. We are very happy. I would give them a five. The employees care about the elderly, and are really compassionate. They have so many activities, she is really happy. They keep her room spotless, and the garbage is taken out daily. Her clothes are always clean, and she never has a spot on them. The activities kind of played a big role in choosing them.

Everything is working out well here at Mission Creek, we are very pleased. They are truly great this community and really care about the residents. The staff is wonderful and very informative and kind. This is a nice community and looks amazing. Everyone is very kind and willing to help at any time. The food is excellent, we have had a few meals there and it was great. Even the servers are pleasant and sweet. We have already recommended this community because it is truly a wonderful community.

I will give this facility one more try as to a tour and visit when last we were there a lot of the people staying there were ill with some form of Colon issue therefore we did not have the opportunity to see any of the residents staying there or really any staff everybody was very sparse

Merrill Hills Manor is going good. It is very clean. T he staff is really friendly there. Every time I am there they have him doing something. I have no complaints. It has been an overall good experience.

Residents not as happy or at home. Tile floors everywhere made it fell more institutional than other places I have visited.

With short term memory I love the way they keep mom very busy with activities and friendliness. Before she use to just sit in a room but now I see the happiness in her eyes.

The facility is beautiful. We were able to get my mom the larger room so that her couch and small table fit in. Love the gardens, living areas and entry way. They are going to be enlarging the dining room in the Memory Care unit. It is quite small. We moved in in September and lately when I have been visiting I feel like there is a smell both in the dining areas and in my mom's room. Now that things are closed up because it is getting colder it seems to be a little bit smelly. Most of the CNAs have been really nice. I always see the residents involved or resting and there are people around to assist. Am hoping that my mom makes a few friends though this is hard because of the memory issue. Overall, very nice facility.

It's been fine, but there has been some confusion, on and off, about the prices. However we have figured it out now. The care and the cleanliness have been fine. One thing I've noticed is in the assisted care they always had a choice at meal time, but that isn't always the case in memory care. The staff seem to all be pretty pleasant and helpful. We chose them based on location, it was close to family and she already knew a few people.

When my parents first moved in to Merrill Hills there was another person in charge (I believe his name was Robert). Then the place was run top notch, now-----not so much. The place is still clean but the care my father is receiving borders on [removed]. My brother, sister & I have gone over at different times during the day and whenever we get there he is sitting with his oxygen tank empty. We have told the staff he needs to be on oxygen and he has an oxygen machine in his room. The small tanks are supposed to be just for transporting to meals down the hall. When he is in his room he is supposed to be put on the oxygen machine, but in without fail they just drop him back at his room leaving the oxygen tank on. In no time the tank is out of oxygen and he is left to suffer. When my dad got out of the hospital they added an additional amount of money to supposedly cover the increased cost of his care (for the additional time to connect him to his tanks and/or machine), which they are not doing anyways.

For those out there going through the process of finding a care facility for your loved one and struggling with not knowing which one will treat your family member like one of their own.....stop looking. Our mother was in two facilities before Merrill Hills. The level of care and love she received here was a blessing to her and to her family. Her room was kept spotless, the food was incredible. I don't think there was a single person there who didn't know her and her family by name. You will never find anyone parked in a wheelchair in the hallway idle and lonely. Everyone is engaged in activities even if just watching. They made us feel welcome always, and in Mom's last days we could see genuine care and concern in all their faces. Mom wasn't just a number to them; she was loved by them. If you want a facility where you will be at ease when you can't be there this is it. I can't think of a thing more important than that.

My 2 sisters and myself have never encountered such a caring and friendly community of caregivers as Merrill Hills Manor and the attached Seasons Hospice. We had Mom in 2 places prior to Merrill Hills and the other 2 couldn't come close to the friendliness and caring of the staff at Merrill Hills and Seasons. We did our homework thoroughly after the first 2 places and found out dollar wise they are all about the same. But when it comes to loved ones you cannot put a price tag on their care. We highly recommend Merrill Hills Manor!

Visit went well. MHM is a wonderful facility, but it seems geared more to a memory care resident as opposed to a minimal-care assisted living resident. There will be an opening soon, but only in a semi-private capacity.

We took a tour of the new facility, very nice, location perfect.

I was very impressed. Lots of amenities & care. They also accept Family Care.