Meadow Woods - Martin Luther Campus

Memory care is dismal. Staff constantly speaking very loudly in foreign language. Largely inattentive and did not interact with residents. Care plans not followed. Non responsive management. Poor housekeeping. Very few activities. No choice in food. Had to get home health care involved to get my mother bathed. Missing items; clothing, hearing aids, fake jewelry, etc. Maybe a lot of places are like this but keep looking so your loved one is happy.

Reading the other reviews just prove that nothing changed at MW since 2019. Dirty. There is either a communication barrier with some staff or it is used as an excuse not to answer questions. Very loud conversations between staff in foreign language. No choice of food, and it is lukewarm by the time it gets to memory care. Male staff is very gruff with residents. Cell phone/personal device use by employees is off the charts, staff sitting in chairs charging their devices surfing the net. One male staff member even takes his shoes off while at work. Very little positive interaction between staff and residents, even at meals. One evening staff ordered in pizza and sat in the living room area with their feet up on the furniture completely ignoring residents. Limited activities during the week and none on weekends. No nurses in the building evenings or weekends. Serious concerns with physician orders being processed in a timely manner. DON’T PUT A LOVED ONE HERE.

They place people in memory care based on SLUMS assessments. No activities after 2. They are not allowed a choice of food, and what they are served looks terrible. Residents discovered in my loved ones bed and room consistently, clothes missing, awful!!!

I cannot comment on the regular Assisted Living arrangements except to say the staff in that area seems better than who they staff in Memory Care. We have had a loved one in memory care for over a year now. The staff from Ebenezer for the most part is extremely unhelpful. Ignoring many residents, sitting around on their cell phones when they should be assisting residents. They few good staff they have had have left. You know it bad when those that are good tell you to get your loved one someplace that has adequate care. Loo elsewhere. Meal in Memory Care are very poor in quality, not at all what the regular residents get in the dining room.

My loved one lived at meadow woods for about 1 year and we were very displeased with care and services received during their stay. There was a high turn-over rate among nursing staff, some of the home health aids were very rude and neglectful of responding to my loved one's needs. Some of the staff had difficulty in understanding english so communication was a challenge with nursing staff, and caregivers, cell phone use was frequently noted by caregivers and breach of privacy was observed regarding resident issues and concerns. I found this to be a very chaotic, dysfunctional environment regarding the communication and interaction between management and staff. High need for improvement in communication, resident cares, and managerial structure.

understaffed, poor nursing management, housing director very hostile and lacks the ability to solve problems. as an ebeneezer corporation managed by fairview the company is for profit, and not for people. shows discrimination among different residents of various backgrounds

My Mom has been at Meadow Woods for two years and the experience has been great. The staff is very good and they have responded to her needs quickly when anything comes up. I'd say they are above average when it comes to keeping me informed of what's going on with her. She's been over to the rehab center and back a couple of times - having it so close is very helpful. The facility is a little dated (one of the elevators keeps going out of service) but I can tell they are working hard to keep things nice. The food is great - I've had some meals with Mom that are restaurant-quality.

Meadow Woods Assisted Living has overall been a good experience. The staff has been real helpful and the outreach director has been really helpful. They do have the same activities over and over again. Other than that things are going well.

I think they do a great job at Meadow Woods! The staff here is very friendly and easy to work with. They've been very accommodating in regards to some billing issues we've had in regards to getting funding with the VA straightened out. The facility itself is well kept and clean, and they do a great job looking after the people who live here!

From the very start, touring & explaining what Meadow Woods had to offer, I was impressed. Then meeting the nurses who would be caring for my loved one, I felt secure. Meadow Woods is a lovely place, both staff & residents are friendly. Now that my loved one is there for a little over two weeks--no disappointments at all. Meadow Woods has fulfilled all expectations. Things continue to go very well. Her cares are all met, the nursing staff in Memory Care are very kind & polite towards my loved one who is not always polite in return. So for that I am very grateful, I can see where she may decide to enjoy all the activities offered. I'm so glad Pat didn't give up on me, & lead me to get to Meadow Woods to see all that they had to offer.

They seem to be doing a good job so far. I don't really have any specific complaints. I think their food is pretty good. I would rate them about a four.

Meadow Woods has everything my father-in-law needs and then some. The staff, especially Janelle, is friendly and kind. The common areas are clean and clutter free. The apartments are well kept. The residents were happy and well cared for.

It was ok, but not for our Mom. We are looking for a one bedroom with a kitchen and Meadow Woods does not have kitchens or kitchenettes. The rooms are extremely small. It was the extremely cold day and for some reason they told the residents to stay in their rooms. I found this disturbing. You'd think they would be providing MORE activities for the residents, not less.

Small but doable. No kitchen. Bring mini fridge & microwave. Dinner dining really pushed. Seating charts to encourage like minded friendships. Good location. Woodsy area Elem school near.

Very adequate but living areas are small.

Private pay only. If after 2 yrs all assets have been used, would move resident into elderly waiver unit. Then cares and assistances would be covered by elderly waiver; resident would pay rent. Now it is $840/mo; could change in 2 yrs. Studio $3000/1-bedroom $3300 starting plus add'l care. All units have walk-in showers. 3 meals + 1 snack daily. On Tues and Thurs free van transportation for 4 hours.