Mallard Point Senior Living

The steadily declining sues and activities are making MP a very unattractive place to live. Staff member disappear and mgt says "I don't like to give you too much information" Would not recommend MP to anyone and since the 2 incidents of bedbugs, my family agrees and are actively exploring other options, none with this company. No TV again, off on 4-6 weeks

Faculty/staff are excellent. Everyone learns residents names and tries to get to know them. They really care. I think they are working on the food. Mallard has been bought by Arrow. A new food program is in the works. However, prices have gone up, but I haven't seen food quality increase. For example, hamburgers are still a cheap flat hamburger patty. Veggie servings are sparce. Grilled cheese is a regular item, but who wants to eat that daily? Desserts, however, are awesome. We were told there would be a catch of the day, but haven't seen that come around yet. We're still hoping for better things.

The staff was very good and friendly and they always kept the facility very clean.

I would recommend the facility. The only downfall is there is just one small elevator. Lots of residents have walkers, so it gets fairly crowded at times. For any place, I would recommend good communication with the staff regarding concerns that the residents or family might have. Having a tour/meeting to discuss everything available to the resident would be good.

Mom absolutely loves Holiday Mallard Point. The Activities Director is so good. She has lots of energy and ideas. There are new things happening each week and not the same things all the time. The staff and residents are all super friendly. We are thrilled with our choice. We really felt that Holiday Mallard Point had the best bang for the buck, as well as the best opportunity for mom to meet people and to stay active. She's also getting physical therapy on-site. Services are excellent.

My dad is currently a resident at Holiday Mallard Point and everything has been great for him at this facility so far. The move in process was fine. The staff is always friendly. The meals are good. The cleanliness has been good. The activities and value for cost are great. Overall, we have had a very good experience so far. I would recommend Holiday Mallard Point to family and friends.

Mallard Point is the best kept secret for independent senior living in the Cedar Falls-Waterloo area. While touring the retirement community with our loved one, she immediately said Mallard Point was the place for her. It was a great sense of relief for her and our family knowing she is in a safe, secure environment surrounded by friendly, kind, and compassionate retirees. The entire Mallard Point team consisting of administration, recreation, maintenance, transportation, food service, and housekeeping has been personal, professional, and top-notch. Knowing our loved one has three balanced meals daily, scheduled recreational activities, weekly housekeeping services, and transportation for shopping and appointments has left her happy and pleased with her decision about moving to Mallard Point. Being matched with an ambassador (aka – welcoming committee) put her mind at ease since she was the new kid on the block. Ambassadors took her under their wing the first few weeks with respect and

Care services: is 4. Only because my mom says that "they are on their phones" when they come to see her and that makes her nervous. I've never seen this phenomenon myself, and I always have great interactions with them: Comfort Care that is. I told her that maybe they are just checking in and out, as required by their jobs. Not sure on that.

This has been a very positive experience for us and our loved one. The community is very welcoming, social, and friendly. I would recommend the community to others for their loved ones. The staff communication with the family has been easy. There are three meals a day that is served and the residents have choices to choose from.

They have a friendly staff at this community and it is comparable to an apartment living complex. Residents are fed three square meals a day on a daily basis. They are well taken care of . The only thing that I can say that I disagree with is that they should have somebody sit the medication out for the residents for no charge and not an outside company that is charging for it. I would like it more if this was included in the charges due to the conditions of the residents.

We chose Mallard Point because of the cottage arrangement they have set up. They have cottages that are separate from the main building and they are very large with an attached garage. The staff has been super friendly and helpful so far. We would recommend them to others who are looking.

I would definitely recommend it. The place was lovely and clean. She liked the food overall. I think the cost was very reasonable compared to other places. She was stubborn about going at first. But once she got there, she was very impressed with how beautiful it was, the décor, everything about it

not for residents who need any assistance.

The food is horrible, the food comes out cold. I have to ask for condiments for sandwiches. The staff is young with a lot of turnover. I would encourage you to shop around. There are a lot of activities offered.

The community is very neat and clean and the staff is very friendly. The food is great and we visited recently with the whole family and they made sure we had a place to have dinner with our loved one. I would recommend this community to others.

The help was good. Everybody there was great to work with. The food was not good. You didn't have a choice, and you got very little. It was a great place to live other than the food.

We chose Mallard Point because when he was there he did not really need any extra care, he was pretty independent. The location of the facility is excellent and the staff that we interacted with on the tour were top of the line, especially the head of sales. He had a 1 bedroom studio apartment and it was perfect for what he needed, especially for what we paid. I just think all around it is a super facility and would recommend to others looking.

Great staff Friendly and helpful They are doing a excellent job on the covid Checking temps and keeping the staff and seniors safe.