MacKenzie Place Colorado Springs

My father is having the time of his life at Mackenzie Place! He moved in fall of 2015 & could not be move pleased. The employees, the facility, the food, the activities are all first class.

This community is beautiful. It is nicer than the community we chose but it did not offer the assistance that my sister required. This community is more for independent living. This community is a higher cost.

The choice to have our family member move from his home to assisted living, was one of the hardest choices we've had to make. To be honest, It's hard to say who the choice was harder on. He had made it clear from day one, that his independence and privacy was paramount to his comfort. He had also ALWAYS told us how he absolutely NEVER wanted to "go into a nursing home". We felt like in a way, we would be failing on our end if we couldn't give him the care that he needed. We contacted several locations and checked reviews, safety records, health department records and did visual inspections for various locations. Then we contacted a service that helps narrow down your choice based on your needs and wants, and they set up appointments for you! Based on our needs, Mackenzie Place was one of them they recommended. We had already seen some of their reviews and we were not able to find any reviews stating less than excellent. When we were contacted by Mackenzie Place they were sincere, professional, and funny! Their representative, Mark, was flexible when we had to change the appointment and sugested that with all we had going on, that we should let them serve us an amazing lunch to let us sample their food and give us a break from cooking and catering to someone else. When we arrived we were so impressed! The inside is more what you would expect to see in an Aspen ski lodge as opposed to a traditional assisted living facility. We were welcomed and greeted by residents and employees alike. When we arrived there was a poker game going on in the bar, some ladies returning from shopping at the mall, another couple of ladies talking about their trip to the salon upstairs.... It was fantastic! The focus was clearly on living here, and living well! Mark greeted us and introduced us to several other guests and employees, then suggested that we have lunch, talk and relax a bit then go on a tour. For lunch we had saffron seared scallops, delicious salads, and steaks. The atmosphere was an upscale restaurant. While Mark was talking to us he was just talking, not selling anything. He asked lots of questions about our family, told us about his, told us about some of the guests and their families and cracked some jokes. This luncheon was just about relaxing and enjoying the food and atmosphere. During the tour we were "wowed" with all of the daily activities available; poker, bingo, movies in the movie theater, salon, library, gift shop, game rooms, some ladies were knitting in one of the rooms, there was an exercise room and pool- and they have 85% of their residents that are involved in their physical fitness program. There were something like 26 floor plans to choose from.... Fast forward a couple of months and our family member has been delighted there! He is quite the gambler, has made some friends and he loves the food every meal. He chooses from eating at any of the three restaurants / areas or has it delivered to his apartment. His apartment is super clean, his laundry is taken care of for him every week, and the staff have become friends. He can't get over how nice everyone is, and he is constantly heard telling his outside friends that this place is the Cadillac of places. He feels like he is living the way people only dream to live. From my perspective, Mackenzie Place, has surpassed my expectations and any expectations I didn't think to have. I equate it to cruise ship living. The facility is awesome, the food is fantastic, but truly as always it all comes down to the people. It's the staff at Mackenzie Place that make it what it is. They are ALL so genuinely friendly and caring. They are professional with the way they do their jobs, represent themselves and their company. They are the cream of the crop.

This is a nice facility that is clean and well maintained. The staff is helpful and attentive to the residents. There are plenty of activities and the residents seem happy and well groomed. Overall, we have had a pleasant experience so far.

the thing I like about it is that it has a very homey feel but has all the services/care.

We moved my other in to MacKenzie Place - Colorado Springs and she is absolutely in heaven! She has made friends, is very active (more so than she has been in a very long time), is always smiling, etc. In fact, I just visited mom and she talked our ears off for a solid hour about how wonderful the place is and how happy she is there. It has been a simply wonderful experience! It has really been just incredibly pleasant!

They are doing a great job. The staff is friendly, and they keep it clean there. It's a little expensive, but they do such a good job. They are very responsive. They have great activities, and the food is good. I don't really have any complaints or things I would like to see done better.

Making the decision for my father to go to a Memory Care Unit was not fun or enjoyable. Barb at MacKenzie Place was very helpful, professional and took some of the fear, and weight off of a decision no one "wants" to make. The place is clean, the staff very friendly and knowledgable and they all seem to take of the family as well as the resident.

My step mother choose this place as she has friends here and she had been here before, she did not look at any other place. She was unaware that I had contacted A place for Mom.

Very very nice place but it will be too big and overwhelming for my mom. we would be paying more for the bells and whistles that we don't need. sales lady didn't ask me a lot of questions about our needs; mostly sold the beautiful place which had a lot of very fine services.

We really liked them. We would have liked my in-laws to go there but they didn't feel that they could make friends there. I liked the cleanliness and the offerings that they had - not so much scheduled activities but anytime activities. I liked their staff and of course their food was exceptional. I think that as far as their level of care, I'm finding that they’re all pretty much comparable. They didn’t stand out there but the facility itself and the rooms were great.

Loved it. Loved The director. This would pass my Mom's "ambience" hurdle. Whole different feel from Palisades, and more expensive too. Quite a bit more than the $2500 we discussed, more like $3500. It is good to know such a lovely place exists, and the location is so convenient to Garden of the Gods. The view ain't bad either. They all sell what they have, but it is impressive there.

Nice location, across from park. residents were happy and engaged, active. felt very comfortable. Not gated which is disappointing

Good services, close by, tiny apartments, no full kitchens.

loved the activities and common areas, especially pool, theater, park down the street. Good memory care option for mom when necessary. Cost may be an issue. Weighing options now.