Legend at Fort Worth

People are friendly at meals, but no one has invited me to their apartment for coffee. Staff is friendly.

Outstanding-caring staff! Everybody knows your name. Best dining hall this old Marine has ever eaten in. Our slightest wish is their command- unless, of course, we break a rule!

My grandmother was discovered by me, isolated in Memory Care when I showed up to visit (Nov. 2022). She looked totally sedated and was slouched to one side of her wheelchair. When I asked front desk why was she like that, she responded by saying, "unfortunately this is how she is all day because we cant keep adjusting her all day". My grandmother's spinal bone was protruding from her back due to the lack of rotation from staff. She was delusional and speaking out of term due to medications she didn't need, which was proven once I obtained her medical history/listing. My grandmother's pendant wasn't around her neck none of the days I was there. She had strong capabilities on her right side so the pendant should have been around her neck. This facility treated family members they did not recognize like they didn't exist. They also decided to decline service from the fire department when they were called to my grandmothers room.

This has been a good experience for my loved one and family. This had always been my number one pick from all the communities I looked at. The staff are friendly, helpful, and caring. The staff communication with the family is okay, it would be nice to have emails or calls responded to after the first contact compared to sending multiple emails or making multiple calls to the same person about a specific issue. There is physical therapy that works with the residents in their room and they are kind and caring towards the residents.

Overall I am very happy and they have done a good job, but because of how for gone our loved one is, he does not benefit much from the activities and is not able to take advantage of things that are available to improve. We are not able to rate the meals because we have not seen the meals.

My mother lived in a different facility before, and now that she's at Legend at Fort Worth, its amazing the improvement I see in her in all aspects - mental, general health, happiness. The staff are are amazing, and it's worth every penny.

The community is friendly and the staff are competent to work with. I would recommend the community to others for their loved ones. The staff are responsive to the family's questions or concerns. There are activities going on, and feel that the participation may be a little lower due to the pandemic.

The Legend at Fort Worth community feels more like a homey, and compared to other communities in the area the value for the money here is good. The meals and dining service is excellent.

My mom and I toured this facility today in the search for her new home. I really liked facility. There were so many common spaces, activity rooms, a real movie theater, library and a great outdoor patio. It was very clean and the residents were present in the common areas and seemed active. This is a real contender on our list!

The sales people are very kind, they are good at their job, however the assistant to the nurse was very rude. When we visited we were very hands on, very helpful and we were straight forward with the staff about our loved ones health. They promised they would not kick anybody out despite their health or behavioral issues. They reassured us everything was going to be okay but that was not the case. Our loved one had several outburst which caused some behavioral issues, she quick eating, drinking and not taking her meds. She became very paranoid. They did not have the activities they promised because of the short staff and the holidays. The night staff would hang out playing on their phones while the residents were wondering the halls. Our loved ones items were disappearing, they just did not handle the situation properly or follow through with the things they had promised.

There are lots of activities outside of COVID for the residents to choose from. The friendliness, and the residents feel cared for and close to the staff. The communication is really good with the community. They send emails to us about the latest status on how things are going.