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It's a good place. The main staff is caring and really good but the day to day staff seems to have a turnover. Overall I would recommend it.... Read more
Set in a beautiful, Colonial-style brick building, our assisted living community and purpose-built, Horizons memory care neighborhood allows for peace of mind to residents and their families. Enjoy the tranquility of a small community within the quaint town of Kernersville, North Carolina, while knowing convenient city amenities are just a short drive away in Winston-Salem or Greensboro. Bright, comfortably appointed common areas invite residents to spend time with friends, relax in an outdoor rocker, or read by the fire, always with the confidence that compassionate care is closeby. We aim to preserve the dignity of each community member by celebrating their unique life, personality, and individual abilities. Contact one of A Place for Mom’s Senior Living Advisors today to learn more about our welcoming community.
Consider us your partners in positive aging with compassionate caregivers available around the clock, at the push of a button. We coordinate with each resident, their loved ones, and their physicians to craft an individualized care plan for optimal wellness which addresses health, rehabilitation, and homeostasis. Rehabilitative care is covered by our partnership with Ageility physical therapy solutions. Care plans are consistently followed with wellness checks and assessments provided by our professional and highly-trained...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.2
Review Score
Review Score
28 reviews8.2
Out of 10
5 star
54%
4 star
33%
3 star
4%
2 star
11%
1 star
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A Place for Mom has scored Kerner Ridge with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Kerner Ridge has 28 reviews with an average "overall experience" of 4.2 out of 5.
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It's a good place. The main staff is caring and really good but the day to day staff seems to have a turnover. Overall I would recommend it.
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Response from Kerner Ridge
July 30, 2024Thank you for your positive review and recommendation! We’re glad to hear that you find our team to be caring and dedicated. We always strive to provide consistent and high-quality care, and your feedback is invaluable in helping us achieve this. We are actively working to ensure that we maintain a stable and supportive team, and your insights are important to us. Thank you again for taking the time to share your thoughts. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Overall, I would give it a below average rating based on what I witnessed there. I would give it a failing rating based my mom's experience there. It was more of an independent living facility. Unacceptable level of care because of under staffing. My mom felt isolated, unheard and uncared for there. I had to employ an independent caregiver to cover my moms basic needs - bathing, dressing, laundry, etc. It was recommended by an independent living facility recommended by you after discussing my moms needs. My mom also felt it was a good facility based on what she had heard from friends.
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Response from Kerner Ridge
February 5, 2024Hi Jennifer, We're genuinely sorry to hear about your and your mom's experience, and we appreciate you sharing your concerns. We take them seriously and would like to address them directly. Our team is committed to providing the best care possible, and we apologize if your expectations were not met. Please reach out to Kyle Jones, Regional Director of Operations, at 336-736-7209 so we can discuss the specifics of your mom's experience and work towards a resolution.
Kerner Ridge is such a wonderful place! First, it is a very clean community and the staff made it such a warm, loving, professional place. There are so many activities for the residents to participate in. Yes, based on our experience so far, I would highly recommend Kerner Ridge.
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Response from Kerner Ridge
January 4, 2024Thank you for your glowing review of Kerner Ridge! We're thrilled to hear you appreciate our clean and inviting community, warm team members, and the variety of activities for residents. Your recommendation means a lot to us, and we're committed to maintaining a supportive and vibrant environment. If you have any specific feedback or suggestions, feel free to reach out. We look forward to continuing to exceed your expectations.
Our family had an in person tour with Kerner Ridge and we felt that the staff members were very nice and very informative when we asked questions making the tour experience really nice!
Response from Kerner Ridge
July 20, 2023Thank you for the kind words about your tour of our community, Steven! We certainly enjoyed getting to know you, as well as what your current needs are. Our team is delighted to have been helpful and informative during your visit. We hope to welcome your family to our community soon and always feel free to reach out if you have any more questions.
Our experience at Kerner Ridge overall has been a positive one. The staff communication with the family has been good, and they have been responsive to any questions or concerns. The staff have been kind and caring. Overall, I would recommend the community to others for their loved ones.
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Response from Kerner Ridge
April 4, 2023Thank you so much for your kind words about our community, Lynn! We are thrilled to hear that your experience with us has been positive overall and that our staff has been responsive and caring toward you and your family. We appreciate your recommendation and are grateful for the trust you have placed in us. Please do not hesitate to reach out to us if you have any further questions or concerns. Thank you again for choosing Kerner Ridge as your loved one's community.
I think my loved one is doing ok there. Complaints about food and getting prescriptions ordered has been an issue. Also I wasn't informed of the community fee until after I settled my loved one in. They said they did but my loved one and I never heard that.
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Response from Kerner Ridge
March 17, 2023Thank you for your feedback about your loved one's experience at our community. We take your concerns about the quality of food, prescription orders, and community fee very seriously. We believe it's imperative to be transparent about all fees associated with care to avoid any misunderstandings. To discuss your concerns further, please email Mark Kane, Regional Director of Operations, at mark.kane@navionsl.com.
We had a virtual tour set up with Kerner Ridge - but they did not realize that. We had to wait around a while for someone to show up and give us the tour. It was just kind of unorganized. The facility itself was nice.
Response from Kerner Ridge
January 31, 2023Thank you for taking the time to leave us your honest feedback, and we sincerely apologize for the inconvenience. We will share this information with our team to review. Always feel free to reach out to us if you ever need anything.
I've not been happy with how clothing and such are handled. Mom is frequently in clothing that was "donated", and her clothing seems to disappear. I also don't believe she is getting up and moving around as much as she should be. While there are activities, they are not as frequent as we believed they would be (or as they were when she first moved in.)
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Good community, we wanted a private room and they didn't have one.
We chose Kerner Ridge because of the convenient location, the layout of the facility, and I just felt more comfortable here compared to other places we looked at. They do offer shared and private rooms, she has a private room and it is just fine for her needs. Overall, I would recommend to others looking.
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The staff is very caring and they communicate very well. They have had a good covid plan and they have kept the residence safe. I would recommend this community to others
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I would recommend this community. The caring staff had a very personal touch for my loved one. It made his experience very good. He didn't think he needed a setting like that. In the end he didn't want to leave. My loved one enjoyed the food, the cook asked what type of food my loved one liked to make sure he had choices.
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Our mother was treated with the utmost respect at all times. She was shown a lot of love, compassion, and patience from all the staff. The admin staff was always there ready to help my sister and me with anything we needed. It was an honor to be a part of the Kerner Ridge family. Our mother went home to be with the Lord on November 5 and the staff has been very sympathetic and kind during this time of loss. Places like Kerner Ridge make these difficult times easier to navigate. Thanks so much for all the places that offer this kind of service and assistance to families like ours.
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Not interested, memory care unit old outdated.
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Friendly staff and enjoyed our visit. Residents appeared to be happy and were smiling. Staff was upbeat and seemed to be happy. Clean and neat inside/outside and we felt very comfortable there.
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We toured this community and everything about it was very nice. The staff was friendly and nice very welcoming. The community was clean very bright and welcoming. They seem to have a lot to offer but we just didn't care for the location it would not have been convenient for people to come visit.
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Nice clean facility.. when I walked in there was no "smell" like so many other places I've visited... just clean and homey and a kind staff
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I wanted to move my mother into Kerner Ridge. I really like how they interacted with the residents and I was very impressed. The deciding factor was the location, it was too far for family to visit easily.
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Dad has started making friends at Kerner Ridge. The food is good and it is served in a timely manner. The staff are attentive and we are always able to find someone to help us or answer a question. They offer daily activities and they encourage him to participate. This community is kept clean and we also liked that it is a smaller community. I would recommend this community.
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My 91 year old mother has been at Kerner Ridge for two months. The reason Mom is there is because she has had several falls and has broken a few bones. Although her doctors and therapists have advised that she is not safe to live alone, she is still hoping to go back to her home some day. With all that being said, she is reasonably happy in her "temporary" home except for the food. The food is not what she has been use to making at home. They don't have healthy salads, and they serve a lot of pasta and breaded meat and vegetables, which are foods Mom never ate. It's hard for her to not have control of the food she eats. Overall, the staff has been wonderful, very attentive, friendly, caring, and kind. Mom and I have both enjoyed the musical entertainment and the various groups that come. I feel that my mom is getting excellent care at Kerner Ridge, and I am very happy she is there.
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See what the neighborhood has to offer and what’s nearby:
Kerner Ridge offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Kerner Ridge 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 993-1881 to reach a resident at Kerner Ridge.
To reach a resident at Kerner Ridge call: (336) 993-1881
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.