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Staff at Forest Heights is personal and meet the needs of my Mom. They are patient and understanding of the needs of each resident. They take the time to speak and participate in activities with residents and family members. They always ask how things are going and if Mom is comfortable and happy with the facility. They care and do all they can to make residents comfortable and a feeling of home. Thank you for all you do for my Mom and family!... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.8
Review Score
Review Score
72 reviews8.8
Out of 10
5 star
38%
4 star
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3 star
17%
2 star
3%
1 star
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A Place for Mom has scored Forest Heights Senior Living with 8.8 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Forest Heights Senior Living has 72 reviews with an average "overall experience" of 3.7 out of 5.
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Staff at Forest Heights is personal and meet the needs of my Mom. They are patient and understanding of the needs of each resident. They take the time to speak and participate in activities with residents and family members. They always ask how things are going and if Mom is comfortable and happy with the facility. They care and do all they can to make residents comfortable and a feeling of home. Thank you for all you do for my Mom and family!
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Response from Forest Heights Senior Living
October 25, 2024You are welcome Todd -- and thank you for this wonderful review! We’re thrilled to hear that the team at Forest Heights have made such a positive impact on your mom’s experience. Our team is dedicated to creating a warm and welcoming environment where residents feel at home, and we appreciate your kind words for all they have done for your mom and your entire family.
Staff friendly and efficient… head staff very friendly and knowledgeable. Facility Very clean . Food could be a lot better. head staff available to talk most if the time. Front desk awesome and very kind and helpful.
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Response from Forest Heights Senior Living
August 29, 2024Thank you for your feedback Elizabeth. We’re happy to hear that you’ve had such positive experiences with our warm and friendly team. We are always open to feedback on our meals and hope that you will join one of our monthly dining services meetings as the team would appreciate hearing first hard your thoughts on the food. We appreciate your review and your shout out for our team, and are committed to making life at Forest Heights even better!
The suite needs regular cleaning. The staff needs to do a better job managing prescriptions. We are pleased with the level of care overall. Just a few things need attention.
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Response from Forest Heights Senior Living
August 23, 2024Thanks for your feedback and your recommendation. Please don't hesitate to reach out to our team whenever you have any questions or concerns.
We haven’t finalized our selection of a new home for my brother, but I was very impressed with the tour. [name removed] was extremely knowledgeable and helpful. Staff and residents were all smiles and friendly. [name removed] showed and described many things that were done to make residents feel at home and part of a caring community.
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Response from Forest Heights Senior Living
August 6, 2024Thank you, Nan, for your kind words! We're thrilled to hear you had such a positive experience during your tour. Our dedicated team takes pride in creating a warm, welcoming environment where residents truly feel at home. We’re here to support you in finding the perfect place for your brother and look forward to welcoming him to our caring community.
My loved one was previously a resident at Forest Heights Senior Living and the experience was very good. The leaders were very good and responsive, they seemed to have the best interest of the residents in mind. Based on our experience, I would recommend Forest Heights Senior Living to others.
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Response from Forest Heights Senior Living
May 28, 2024Thank you for your kind words and recommendation. We're honored that your loved one called Forest Heights Senior Living their home, and appreciate your recognition for our team and all they do for each and every resident.
So far Forest Heights as been great. The staff is what it is but our loved one likes it. The staff could improve at night, but our day guy is great. They have been great overall to our family.
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Response from Forest Heights Senior Living
May 23, 2024I am the Executive Director and want to thank you for your feedback and your recommendation. As I want every resident and family to have a five-star experience at Forest Heights I invite you to reach out to me at the community if you ever have any questions or concerns.
I found the sales dir very knowledgeable, friendly, and caring. All staff that I encountered were cheerful. The residents looked happy and well taken care off. The outside quiet spaces are very nice, as well as, the inside. It is not extravagant, but beautiful. The menu looked delicious. It is a great place for the price. I’ve toured other facilities and this is my #1 choice.
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Response from Forest Heights Senior Living
May 8, 2024Susan, we're delighted to hear that you had such a positive experience during your visit to Forest Heights. Our team takes great pride in providing knowledgeable and caring service, and we're thrilled that our community is on the top of your list. We look forward to welcoming you or your loved one into our warm and inviting environment.
My aunt loves where she is and has made some good friends. When given the option to move, she chose to stay put. The facility itself is very clean, however, sometimes my aunts room needs a better or extra cleaning, especially if she's had an accident. My only complaints with care are (1) that there sometimes seems to be a failure to communicate between physician and patient and patient's family; and (2) meds are sometimes late, especially on weekends. I think it's that way anytime contract staff is used, which is typically on weekends. I've seen much worse at other facilities. I believe my aunt would give them a 4 for food h/e she has always been hard to please in a restaurant environment. Embarrassingly so. They have wonderful seasonal/holiday programs with resident participation and they take their more mobile residents out to eat occasionally, which my aunt enjoys. Compared to other facilities we looked at, Forest Heights is a very good value for the money.
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Response from Forest Heights Senior Living
May 6, 2024Thank you for your feedback. We're delighted to hear that your aunt has found a home she loves at Forest Heights. We're committed to continual improvement and providing the best experience possible for our residents, and appreciate your input on areas that we still need to work on in order to earn a 5-star rating from you. We are honored your aunt is part of our family here at Forest Heights and encourage you to reach out directly to our team if you ever have any questions or concerns.
Out of three different places we visited today Forest Heights was the best fit for my sister in law’s needs. The facility is sparkling clean with very friendly residents and employees offering a five star dining, extensive activities program, four levels of care and on-site rehabilitation center. Before finishing our tour we knew we had found the right place. [name removed] is the sales director who gave us the tour and answered all our questions, very helpful, friendly and professional.
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Response from Forest Heights Senior Living
April 17, 2024Maria, thank you for sharing your positive experience at Forest Heights. We're thrilled to hear that our community stood out to you and was the perfect fit for your sister-in-law's needs. It's wonderful to know that you found the community to be spotless and our team friendly and professional. Thank you for your compliments for our comprehensive range of services and amenities -- and for your recognition for how helpful our sales director was to you. We look forward to welcoming your sister-in-law to Forest Heights!
These ratings are based on a combination of personal as well as my mom's viewpoint. There is new management and things have improved. We need to make sure to see consistency from this new management.
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Response from Forest Heights Senior Living
February 14, 2024Thanks for sharing your feedback on your experience at Forest Heights. I am the Executive director and am glad to hear you have seen the fruit of our recent improvements. As I want every resident and family to have a five star experience here I invite you to contact me at any time with your concerns or suggestions.
It's a great place just pricy. This was the only one available at the time due to necessity.
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Response from Forest Heights Senior Living
December 13, 2023Thanks for your five-star review!
We picked this community because, one being the fact that the L/C fee was independent of the Med fee. My loved one is not on any medication so therefore she's not paying for medication to be administered and that lowers the cost. The second reason is that the community is very close to where I live. I have visited to check on things almost every day. That's how I know how poorly things are being handled there.
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Response from Forest Heights Senior Living
October 18, 2023I am the Executive Director and would welcome the chance to sit down and discuss whatever concerns you may have as I want all families to have a five star experience at Forest Heights. Please contact me when you have time to chat.
Forest Heights has been a good place for my 86-year old aunt recovering from a broken femur. Rehab has been excellent. She especially enjoys the resident exercise classes. The staff has been both encouraging and supportive in her quest to get better and get out of her wheelchair! This is a good facility and the fees are in-line or lower than other similar facilities.
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Response from Forest Heights Senior Living
July 13, 2023We're glad to hear your aunt is doing so well Leigh. We appreciate your shout out for both the work our Ageility team of therapists has been doing to get her back on her feet and for the support and encouragement she feels from the entire team.
Very friendly and professional. Seem to genuinely care about the residents not just my loved one. Big relief for my husband and myself. Would highly recommend the facility.
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Response from Forest Heights Senior Living
June 27, 2023Thanks for your five-star review Kris. We appreciate your compliments for our team, and are honored that your loved one calls Forest Heights their home!
We like the facility location, the nice building, and his room. When food is delivered to his room it is cold. They need hot plate covers like memory care has instead just plastic wrap. Understaffed OR the staff takes too many breaks OR spends too much time playing on their cellphone. My dad presses his button and waits over an hour for someone to come help him. They need cameras in the common areas and the nurses stations for accountability. When dad qualifies for VA aid and attendance, then he may be able to afford [name removed].
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Response from Forest Heights Senior Living
May 23, 2023Thank you for your feedback. I am the Executive Director and was glad to hear that the location is a great fit for you and that you like our beautiful building and grounds as well as your father's spacious apartment. We apologize for the issue with the food temperature and I will work with our dining services team to address that situation. Note that I take all feedback regarding resident care seriously and would like to speak with you personally about your experience. Please contact me at the community when you have time to chat as we want to exceed the expectations for all our resident and their families.
Our family had an in person tour with Forest Heights and the reason we gave the 3 stars is because they were renovating but we did not see any residents or employees out and about.
Response from Forest Heights Senior Living
May 11, 2023Thank you for taking the time to visit Forest Heights. We were sorry you didn't get a chance to meet any of our amazing residents or team members on your visit. To get a better feel for our community we invite you to come back for a return visit where you can see our beautifully completed renovation and possibly attend one of our many Lifestyle 360 programs -- and we would be delighted to connect you with current residents and family members who can tell you about their experience at our community. Please contact us if we can be of further assistance.
Dad got sick, a virus, which could happen to anyone. As he had diarrhea for 5 hours, I was cleaning and caring for him. I am not sure why no one helped me, except to bring me gloves and bath sheets. He was so sick he had to be transported to ER. He was in hospital 6 days. He did not want to go back!!!!!
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Response from Forest Heights Senior Living
May 8, 2023I am the Executive Director and was sorry to hear about your experience. We take the health and well-being of our residents very seriously and strive to always provide the necessary support and care to our residents and their families. Thank you for bringing this to my attention, and please reach out to me directly if I can be of assistance in the future.
My loved one was a resident here for a short time and everything was great. They seemed to take good care of him. The staff was great. It's a newer facility and very clean. Housekeeping was great. Communication with the family was good. My loved one made friends here and really enjoyed being here, which said a lot to me. I would highly recommend this facility to family and friends.
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Response from Forest Heights Senior Living
February 24, 2023Thanks for your recommendation Tonya. It was wonderful to read that your loved one enjoyed their stay so much. We appreciate your kind words for our team, and hope to see you back again as your needs evolve.
There has been changes. There is a new head of nursing. My loved one is eating well. It takes them a long time, to respond to the call light. The nursing care has been terrible. Overall, they need to improve on their communication in the billng department. The overall care is terrible. I have not been pleased. I would not recommend to other famlies because they need to improve a lot.
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Response from Forest Heights Senior Living
November 17, 2022I am the Executive Director and would welcome the chance to talk with you about your concerns. Please contact me at your earliest convenience so we can try to resolve your billing concerns and chat about your overall impressions of the community. Thanks in advance for your consideration and I hope we are able to connect soon.
Not the best community for higher functioning residents
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Response from Forest Heights Senior Living
October 31, 2022Hi. I am the Executive Director and am sincerely interested in your comments. Coming to work every day I see a vibrant senior living community where around every corner there are residents doing what they love -- be it exercise classes, movie nights, dinner with friends, card games or enjoying our frequent entertainment. Please stop by my office or give me a call as I take all feedback from residents and their families to heart. Thanks for your consideration,
See what the neighborhood has to offer and what’s nearby:
Forest Heights Senior Living offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Forest Heights Senior Living 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (336) 722-7118 to reach a resident at Forest Heights Senior Living.
To reach a resident at Forest Heights Senior Living call: (336) 722-7118
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.