Jersey Ridge Place

We had our mother at this facility for about 4 years. While the first couple of years were great this was probably because she was ambulatory and able to get around on her own. Once she required more help with showers and dressing the quality of care deteriorated. The cleaning declined. While I understand that they were only providing "light cleaning" we found the dust under her bed and throughout her apartment. The attention to her needs also declined. While we chose the facility because it was small and thought attention to her needs would be more likely to be met, we were severely disappointed. Not worth the price.

Not really impressed with 2/3 of directors . The food leaves much to be desired.While it has improved with new kitchen director. Since his arrival a number of options are now available. I still find it hard to believe she hat menus are reviewed and/or designed by a Registered Dietitian. Be sure to as very detailed and pointed questions so you know what to expect and what extras you might be changed for when needs change. Also the sundry items you will be expected to provide. Do not be overwhelmed by the "sales job" they will do to get your business. Smaller is NOT necessarily better.

Our loved ones has been at Jersey Ridge for little over a year. We also chose this place because of the aid to resident ratio. We felt that there was a better chance of care in a smaller facility. For the most part that is true. Our biggest complaint is the MEALS! In looking over the menus and the meals themselves it is hard fore to believe that they work with a registered dietician! Some of the offerings like polish sasuages (?) . How can that be healthy for older people? It is loaded with sodium not to mention hard to chew Little variety. For what they are charging , and prices are going up in March 2018, they should be able to provide more nutritious and appealing meals. I honestly find it hard to believe they work with a dietician and/or meals are reviewed by that dietician. Perhaps if the staff were asked to eat the meals for a week we might see some immediate action.

We moved my mom into Jersey Ridge Place 2 years ago. It was the best decision we have ever made. She was at home and lonely and was starting to get pretty forgetful. After about 2 months at Jersey Ridge Place her mind started to awaken again. The stimulation has been great. She's social, reading books, and even doing her crossword puzzles!! I would recommend this place to anyone.

When touring I noticed this was a little small. We liked the lady we talked with. She gave me her full attention and focus on the tour. At the time we were looking for assisted living and the room was a little small for us. It is a very nice place and we liked the tour.

The staff is very good and helpful with my loved one. The community offers lots of great activities for my loved one to enjoy. They offer a fitness class and bingo. The meals that are served are okay, but they do not look appetizing. The community only has 1 person who serves all 10 residents in the memory care unit. The memory care unit can use some additional staff to help care for the residents. There usually is only 1 aide to care for the whole unit.

Friendly staff. Clean environment. Good staff to patient ratio. A bit expensive but my mom loves it there!

Just like the others we visited, it nice enough, and welcoming and friendly, but there was one place we visited that was just a little brighter and airier. The accommodations available here, as far as room size and set up weren't exactly what we were looking for either. The one that she chose was also in a better location for her.

Overall place is clean but that is the only good thing I have to say. Please read on as you will find their communication lack there off unbelievable! Mother has been resident in assisted living for 3 years and in Dec 2014 moved to the memory care area. She is almost 90 now. My issue is I can't get the staff to answer the phone. Especially after 530 pm. THIS ISNT THE FIRST TIME THIS HAS HAPPENED. I have three phone numbers to call front area, back area and a cell. Tonight my mothers phone as been busy (most likely off the hook not hung up correctly) for 5 hours. It is now 1030 PM and still cannot get any staff to answer the phone at Jersey Ridge Place. What if something is wrong or she is hurt? I am about ready to call the police for a welfare check! I was told by the director Heidi to keep calling or go over and check myself. I am 350 miles away and she knows that! She also said the staff is not required to answer the phone. Again what if something bad has happened? My mom is almost 90 and is having a very bad day today. Cannot get anyone to help. Again this isn't the first time I've had this happen. And we've all but given up on the staff putting on the support socks aka tubie grips the doctor has ordered my mom to wear. The staff inconsistently puts them on her. We ask but get results about 50% now. Gets less and less cooperation as time goes by. To top it off today we learned the Jersey Ridge place nurse has quit to go to another facility. Now the person who knew my Mom's issues will no longer be there. If all you are concerned with is cleanliness then this place will work for you. If you want communication and cooperation good luck with that!

very impressed liked the fact that it is small and more one on one with the patient.

Very nice. One level. Not too big. Great location. Rooms a little smaller but nice. Not cheap ($3525/mo.& 2k up front)