The only issues are that it is memory care and difficult to manage behaviors when contacted over what to do. The cost is high with no assistance from any government programs. The campus is fantastic and the administration great.... Read more
With a proud tradition of offering exceptional care for senior adults, Senior Star at Elmore Place offers independent, assisted living, and memory care options. Our staff welcomes you to your new home, where vibrancy and warmth are paramount. We maintain high standards of care and acknowledge each resident’s individuality, providing a passionate approach to continually addressing your ever-evolving needs. Our stately exteriors and well-designed, high-end interiors are sure to inspire you to live your best life where you can enjoy our luxurious amenities. Experience all of this while nestled in the beautiful scenery near the Mississippi River, highlighted with the tranquil sounds of wildlife and local nature. Give a Senior Living Advisor a call today to schedule an in-person visit!
Life-enrichment calendars coordinated by our activities director provide many opportunities for all residents to stay entertained, stimulated, and socially engaged. With fitness classes tailored to everyone’s needs and abilities, we aim to foster healthy lifestyle choices. Residents have full access to our many community spaces, such as billiards rooms, theatres, and lending libraries, where they can socialize safely with their friends and neighbors. Restaurant-style dining is provided by our experienced executive chef serving seasonal cuisines. Customizable,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.6
Review Score
Review Score
57 reviews8.6
Out of 10
5 star
64%
4 star
29%
3 star
4%
2 star
4%
1 star
2%
A Place for Mom has scored Senior Star at Elmore Place with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Senior Star at Elmore Place has 57 reviews with an average "overall experience" of 4.4 out of 5.
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They told us we could keep the doctor in Silvis, IL and after my parents moved in they said they couldn't do that; they left my Mom's pills on the counter and didn't make sure she took them; they told me they would put my Mom's hearing aids in and take them out at night and then told me there would be an additional charge of $[removed]per month; and they said they would empty trash every day and only emptied it after I called it to their attention after 4 days. I really should have called the state to report them.
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Response from Senior Star at Elmore Place
October 21, 2024Every day we work with residents and their families, working to accommodate their varying needs and preferences. Sometimes residents and their families have differing ideas on the level of care they wish to receive. When it occurs, there can be misunderstandings between some or all parties. We work diligently to help our residents and families to come to consensus, and strive for excellence every day. When there is an error, our associates work to correct it quickly and with love. In this situation, there was a difference between what was wanted by the residents and by their family. We always care for our residents and their needs and wants come first. Our team is available if you would like to discuss it any further. Thank you for the review.
The only issues are that it is memory care and difficult to manage behaviors when contacted over what to do. The cost is high with no assistance from any government programs. The campus is fantastic and the administration great.
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Response from Senior Star at Elmore Place
October 14, 2024Thank you for your review. Memory care is a challenge and we strive to create the very best, loving environment for each resident. Our team wants to help your loved one live their best life possible. Please continue to work with us to create that for you and your family member.
My loved one is currently a resident at Senior Star at Elmore Place. The experience at this facility has been great so far. The staff is very caring. I would definitely recommend Senior Star at Elmore Place to others.
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Response from Senior Star at Elmore Place
July 18, 2024Thank you for your kind review and for trusting us with your loved one. Our promise is to do for each other with love, and we believe it's what shows. Thank you.
Yes i would and have recommended to more than one friend and one has already moved in . I have already addressed my concerns and they have taken my comments very well. Some foods have to much spice. And things i would like to see on the menu. More diabetic choices. It seems some of these ideas have already been discussed by staff. I was happy to hear.
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Response from Senior Star at Elmore Place
April 16, 2024ND, thank you for your honest review and noting that although we may not get it right every time, first time, we will continue to work until we do. We always are guided by our promise, to do for each other with love.
What we like the most about this community is the staff, they are friendly and kind. They are patient with the residents, also the meals are served on time to the residents. Based on the experience we have had so far, we would recommend the Senior Star community to other families looking for a place for their loved ones
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Response from Senior Star at Elmore Place
August 10, 2023Thank you for the lovely 5-star review. No review means more than from one of our residents and their families. Our promise is to Do for Each Other with Love, and we believe it shows.
I'm very pleased with Senior Star at Elmore Place Memory Care. My only rub is the cost, which is more than my mother's monthly income. I suggest them to anyone I know, regarding a safe and clean residence for their loved one. Communications with the family is great, with a daily activity log, pictures and updates. They have been very good in keeping me informed on any issues, such as her general attitude and any needs that they identify. I would recommend this facility to family and friends.
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Response from Senior Star at Elmore Place
June 6, 2023David, thank you for your very thoughtful 5-star review. We are grateful you would take the time to share your experiences at Elmore Place with us and others. We believe that our people are our strength and our promise is 'to do for each other with love'.
My family and I didn't have the best experience with Senior Star at Elmore Place. The community was clean. However, the staff didn't follow the plan of care for our loved one. This is even after we mentioned to the staff our concerns. Overall, we were disappointed in our experience.
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Response from Senior Star at Elmore Place
May 22, 2023Hello, We value and appreciate your feedback greatly. In an effort to better understand the specifics of your experience and potentially learn from it we would like to ask if you would be willing to please share more of the details of your experience via email with our Regional VP of Operations at rkeller@seniorstar.com. We work diligently on providing excellence to each and every resident as well as their families and in fact have a company promise to ‘do for each other with love’! As a recent recipient of the 2023-2024 Best Senior Living by U.S. News & World report in all three levels of care for the second year running we take our care plans very seriously and meet with families to address concerns when they are brought to our attention. We hope you will take a moment as mentioned above to further share. Thank you.
Our family had an in person tour and we really thought the tour experience was very good, but the main issue for us was the community just seemed a little outdated so it wasn't going to be the best fit.
Response from Senior Star at Elmore Place
May 23, 2023Thank you for coming to tour Elmore Place. If we can serve you in the future, please call or visit us.
I've had a very positive experience.
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Response from Senior Star at Elmore Place
May 23, 2023We are always happy to hear that our families are having a great experience! Our company promise is to do for each other with love. And we thank you for taking the time to let us know with your review.
We chose this facility mainly because of their reputation. They offer activities, facility is very clean. I would recommend them to family and friends with deeper pockets, cost seems pretty high.
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Overall we had a good experience while she was here. We were pleased.
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They offer exceptional care. The facility itself is clean and very home like feel when you walk in the door. It is a welcoming and warm atmosphere that is non-intimidating. My friend told me that if she cannot go home, then this is the place that she wants to stay. They offer many activities for her to participate in and are great about trying to encourage her. I have eaten here a couple of times and the food was great. We have been very pleased with the overall experience and I would recommend Senior Star at Elmore Place to others looking.
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This has been a great move for my loved one. I would make sure to ask questions on what is most important to you and your loved one. I would also recommend you get the answers from more than one person. My loved one is thriving here. The staff have been helpful, and great at listening. There is one meal a day that is included in the monthly fee, along with housekeeping once a week. Some of the activities that are available include exercise classes, water aerobics, yoga, wellness classes, arts and crafts, socials, and more for the residents to choose from.
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The convenience and location for this community was the deciding factor for us and based on our experience so far we would recommend the Senior Star community to other families. We do not have much knowledge about the activities because our loved one does not participate but we do know they have them.
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We chose Senior Star because it was recommended to us by his doctor and also when we came to tour this was the facility he really liked the best. The room sizes are a little on the smaller side, they could be bigger. They do offer a lot of activities and there always seems to be something going on. He has Parkinson's and the staff seem to really work with him and help him out when they can. We would recommend them to others.
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this community does a good job in all around. i have no significant complaints as they provide high quality care!
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Our family had an in person tour and we really liked the Senior Star but given our loved ones personality we just did not think it was going to be a good fit.
We had no complaints during her respite stay here. Mom seemed to like it and had a good experience. It seemed to be a well run facility and they did have activities for residents to participate in and she liked to do those. If she does end up needing a facility in the future we will probably come back to Senior Star. I would recommend to others looking.
I think it is lovely community. The grounds and the building are lovely. The apartments are great. We looked at a number of place before moving to Senior Star and the are the nicest in the area. They have nice outdoor space for the residents to utilize.
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Response from Senior Star at Elmore Place
June 29, 2020Thank you for your 5-star review! We are grateful that you would take the time to share your experience here. It is an honor to serve you and have you has part of the family at Senior Star!
See what the neighborhood has to offer and what’s nearby:
Senior Star at Elmore Place offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Senior Star at Elmore Place 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (563) 359-0100 to reach a resident at Senior Star at Elmore Place.
To reach a resident at Senior Star at Elmore Place call: (563) 359-0100
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.