Home Place Special Care at Burlington

The staff has been great! The level of care and concern and help the office manager with dealing with long-term care insurance has been great! I'd give 5 on all categories except a 4 on cleanliness (at times the odor is strong but not always). The staff are always helpful, friendly, and kind...and so patient!

My mother is currently a resident at Home Place Special Care at Burlington and the experience has been mostly good, overall. The friendliness and the activities are both great. Based on my mother's experience, I would recommend this facility to others.

The staff is very helpful and most have great attitudes. My mom has made a friend that she really likes, which is nice too see. I would recommend to others.

We had a great experience at Home Place Special Care at Burlington. The staff were friendly and receptive to family input on care. Would recommend to other families.

Very nice facility, had a close knit community feel. Was impressed with how many long time employees work for Home Place says a lot about the management of Home Place. Residents were all active in community during my visit.

Working in the home health community as a clinician I have been to many communities in various states. Home Place stands out as evidenced by excellent staff interactions on all levels with both clients, outside vendors, residents. A palpable positive attitude and caring interaction with residents.

Best care facility I have ever delt with. My dad has been here for two months with advanced lewy bodies dimentia. The pod/community layout works great and the staff is fantastic.

The care my mom got while she was there was great. Mom loved the fact that even though she could not each much she always had her favorite cookie everyday. The caregivers are angels!

My father has only been in residence for about a month but so far he has adjusted very well and seems to really like where he is. This is a great change from others places he has been. The more consistent type of care for him individually has been most beneficial for him. After he has been there awhile longer I am sure the caregivers will know him better, likes, dislikes and have more information about him.

They do a great job at Home Place Special Care! They took great care of my loved one. The facility itself is very nice looking, well kept, and clean, and the staff are all very caring. Everyone here is very friendly and easy to work with. It was a good experience overall, and I would recommend them to others looking into care options.

Excellent staff, very caring and helpful up to and after death.

My father has only been a resident for a short time. Overall I feel it is a nice facility for managing his dementia. The main reasons I chose Home Place Burlington was it's comfortable size and the lay out of the communities. There is good visibility for staff to know of any needs or concerns and it is very friendly to those with mobility issues. The value is consistent with like facilities, but in my opinion, all are a bit expensive for the services provided. The outside grounds are well kept. Some minor maintenance issues exist including the door into the main community needing to be jiggled a bit to open and without attention does not consistently close all the way posing a potential safety issue. It is one of the first impressions and hopefully will be adjusted. The staff has been fantastic at engaging my father in activities. The food is good, but not exceptional. At times the smell of urine has been strong in the community and other times no issue at all. The amount of closet space is very limited for the size of the room and in a shared room there is not a great way to separate personal items. The area is not air conditioned and on our more extreme days, fairly uncomfortable due to heat. The most important point though is my father seems the happiest he has been in some time.