Creekside Continuing Care Community

Creekside was everything and more for our family. Warm yet professional, they always made us feel welcome and took such good care of my "second mom." I cannot say enough about Creekside. I would like to live here if I needed assisted living!

Very expensive and every service is “a La carte”. Food is not great, and sometimes doesn’t get to mom’s room at all. Facility needs updating, paint, gutter repairs, etc. We’ve had issues with med changes that Hospice has ordered; issues with caregivers not removing soiled linens, laundry that is marked not coming back, silverware missing; nobody comes back to turn off nebulizer at times. Common excuses for issues is “it’s the weekend, and we’re short staffed”. Nothing that I want to hear for the thousands we are paying each month!

They over charged dad for things he might have needed at first Had no one available reassess his needs for about 3 months. I moved him out of there and he eventually. A refund eventually. I would say do not put your loved one there.

As a family we remained closely involved with our loved one's care. We developed a good relationship with the staff at Creekside and they worked with us to make sure our loved one got the care we expected. We would recommend Creekside to others. This is for their memory care and hospice. We didn't have any experience with their assisted living.

We visited several independent living, assisted living, and memory care homes in broader Skagit County. Creekside is, by far, the best graduated care community that we found and its residents are very welcoming. It's bright, pretty, and always clean. The food is great and there are two dining areas with flexible hours, and several activities each day. Most importantly, the front desk concierges and caregivers that our parents interact with most are always attentive, loving, and friendly. They got to know their needs within a short period of time, go above and beyond for us every day, and already feel like family. This is golden during a stressful transition time. The only drawback has been that while nice and well appointed, the assisted living apartments are a little small for two people, which was the case everywhere that we looked.

We were previously residents at Creekside Continuing Care Community and the experience, as well as the facility, was great. It really was a very nice place, but we were not comfortable there and are doing better at home.

I am a resident at Creekside Continuing Care Community and things have been mostly great. They need to spruce up some things, age is beginning to show. They have started however, for example, replacing windows. But getting them to take care of something that needs fixing can take forever!

It is excellent and highly recommend. We picked this community because the website popped up when searching for A Place for my Mom.

It's a very good staff for care period. Maintenance is always a challenge. The food is above average institutional.

My loved one is currently a resident at Creekside Continuing Care Community. Overall, the experience at this facility has been good so far. The staff is very friendly. However, the communication and follow through with the family needs improving. The food is good and the residents are given multiple options.

Overall we are pleased with the care for our mom, although we have had two cases where the staff called an ambulance to take her into the ER instead of calling us. We liked the friendliness and professionalism of the staff.

Monday there are bus trips, physical therapy is also available in house. The cleaning staff cleans the rooms once a week and the size of the aoartments is much larger than other places we looked at initally.

They are very friendly and everyone makes a point to learn your name. The food is generally good, often very good. Lots of activities provided, had a 50's party and an Elvis Impersonator yesterday. Bingo and root beer floats today. All apartments have an outside window, balconies on upper floors.

The staff was super attentive and responsive to all of our needs for mom. They offered activities/amenities such as; Library, puzzle room, bistro, exercise activities, road trips, shuttle service, movie theater, trivia and music entertainment, and housekeeping.

I've been very impressed with Creekside- however, we may not be the average resident family to ask, as I also employ 2 private caregivers for my mom daily to take her to activities & encourage active participation. Otherwise, when they are not in attendance, the normal staff in memory care is very loving & attentive as well. I was so impressed with the more than ample time the marketing rep. spent with me at two different times, including tours, meeting staff, understanding their plan of care etc- Totally presented exactly what I envisioned as the best placement for Mom.

The staff at Creekside are really nice. They do have activities, although there could be a little more. Overall I would recommend it to other families.

Everything so far is going very well. My loved one enjoys living there. Overall, I would reccomend to other families.

Wonderful sales & marketing director. Very helpful and responsive. Cottage became available and they worked with our family to help make the transition smooth. Caring staff. Grounds and exteriors could use some upkeep and maintenance.

We were only here for a short amount of time and my loved one passed away here. They could definitely update their food menu based off of what I saw.

I would make sure you are patient with the level of care that your loved one needs and the communication with staff. There was mixed response with the staff, some have been rude, and others have been helpful in getting questions or concerns addressed about our loved one. There are different levels of care that the community will charge for. One of the care types they provide is escorting the residents to the dining room from their rooms and back from the dining room. Some of the other care they provide is medication management. It would have been nice to know that the community didn't provide the medication as requested. Also, they had the resident's family go between the pharmacy and the community. The apartment, all the meals, utilities (not including the phone and cable), care, housekeeping, and changing of linens is all included in the monthly fee.