Holiday Woods at Canco

I love living at The Woods at Canco. There is no place I would rather live.

When life take a turn don`t panic there is a wonderful place to go. Canco is a nice place to be ,the staff do a wonderful job and there plenty to do. the residents are freindly and the staff are always there to help. 4 star establishment.

My ex decided that he could no longer live alone in his house so my daughter and I visited the woods at canco and thought it would be perfect for him and recommended it to him. He picked out an apartment and moved in [date removed] and has been clear that he is miserable there. We didn’t realize that he had been living as a hermit in New Hampshire except for working and going to casinos regularly with limited personal interaction. A survey for expectations of desirable on-site amenities may have helped my -ex., [name removed], find the right elder living facility or independent living place.

The staff are so helpful and caring and we like the available home care service that's on site. Based on the experience we have had so far, we would definitely recommend Holiday Woods at Canco to other families.

My husband and I lived at Canco for exactly 1 year. The current director started there just before we came and when we were there was working very hard to get things turned around. There was a major renovation of the common areas and the results were lovely. The problems we experienced were mainly due to 2 issues, the first being the person in charge of leasing told us many things that never materialized including there are no BBQs, picnics, birthday parties, gardening club, cooking club, craft sales, etc., and very little in the way of outings. The garage we paid the fee for the first month was never cleaned out. The black mold all over the siding on our patio and the entrance to our apartment was supposed to be powerwashed off the day after we signed the lease and never was. The second big issue is there is not enough staff so everyone has to do multiple tasks and it stretches everyone too thin which in turn affects residents.

It is run by "big corporate" that is more interested in appearance and making a good impression than in the comfort, safety or wishes of residents. The managers are very nice but are under the thumbs of the corporate leaders who are seldom on site. The food is not good except for breakfast. Meals are dragged out for about 90 minutes so you feel like you spend most of your time in the dining room. There was no orientation for newcomers which we all found unusual and frustrating. Very short on workers which seems to be true everywhere these days. It is not an ideal environment for anyone who is still active. The activities were "childlike" and nothing stimulating or educational. Most of the residents were pleasant and I did make a few good friends with whom I am still in touch.

I would say that the administration is not up to par. The facilities are free great but the administration is lacking following through. They were without a chef for a period of time. They didn't have a working bus that is suppose to supply transportation for almost three months. In addition, with the lack of services promised but were unavailable, they increased her rent. I would still advocate for the location but there are obvious gaps in services for our elderly. It's disappointing as my mom falls just above poverty but really unable to go anywhere else. We are almost stuck where she's at.

I should tell you that my stay at Holiday Villages was wonderful. It was like staying at a 4 Star hotel. The staff was very friendly and they remembered my name and knew what my food preferences were.

The residence is very nice. It was recently renovated and it is bright and modern. The dining room is lively and the residents seem enthusiastic about dining together as well as getting together for movies and chatting. There is a van that makes routine trips and can be scheduled to accommodate appointments and other outings. There is a walking path and nice views of trees and birds. The staff is amazingly kind and caring. They go out of their way to make a person feel welcome and take care of their needs. This is independent living so there is no nursing care. However, there is a personal care service in the building that residents can hire for a few hours a week to help out (or more if needed). My mom lived here and was happy.

I would recommend Holiday Woods at Canco. The food is very good, but I would like less salt options. The staff is great to work with. The move in process was smooth. They have a good system to get my dad to his doctors appointments.

The staff at Holiday Woods at Canco is caring. The housekeeping is unreliable and inconsistent, when service is provided. The meals are not the best quality, for a diabetic particularly. They are caring, just not executing well.

Holiday Woods at Canco community has been a GREAT place for my aging father. There are kind and gracious staff and residents at all levels. Based on the experience we have had so far, we would 100% recommend this community to other families.

The ratings say it all - keep looking.

Holiday, The Woods at Canco: [name removed] is very nice & very accommodating! My mother is going to stay at her home for now. She's jut not ready to move ye Everyone was friendly when we did a tour. We did not have a meal there.

I am currently a resident at Holiday Woods at Canco. I didn't rate the cleanliness because the facility is currently undergoing renovations. As for the cleanliness of our apartments, the housekeeping is minimal. They come once a week to vacuum/quick clean the floors and to wipe down the bathroom. They will do your linens and change your bed, but you have to use their sheets. There is no family communication because this is Independent Living. They do not help with moving furniture, and if someone falls, no one is allowed to help or touch the resident. They just call 911. I have a very nice two bedroom apartment with a large porch. The one bedroom apartments are very small. There is a small transportation van and the driver is very nice, but he is limited to where he can take the residents. There are no excursions to shows or events, which is disappointing. Everyone here is complaining about the food! I'm very disappointed with it. We only have kitchenettes and small refrigerators, and it irks me to have to buy food when it's included in the rent. The way that I understand it, the food was good and they actually had a Chef when Holiday owned this facility. However, since Atria took over, we only have a cook who is not very good. Overall, if the food was better and if personal assistance isn't needed, I would recommend Holiday Woods at Canco to others. The facility is going to be very attractive when renovations are completed.

The experience was terrible. They need to improve on everything. The food is not good at all, it's terrible.

I had shopped around but hadn't found anything that I really liked. One morning when I first woke up The Woods at Canco kept running through my mind so I went on the internet to check them out. I liked what I saw and gave them a call. The sales lady was so helpful. I signed the paperwork the next day. If a friend asked I would highly encourage them to become part of the community. Friendly and welcoming residents as well as attentive staff.

My loved one was previously a resident at Holiday The Woods at Canco. Overall, her experience at this facility was good. The staff at this facility are very friendly and helpful. I would recommend this facility to family and friends.

My aunt needed a place to stay and this facility was life changing! The staff is amazing and hard working. Not only do they care about each and every one of their residents is comfortable and happy no matter what. I wouldn’t want any other place taking care of my aunt, they treat her and all other residents like with empathy and love. 10/10 highly recommend!

I would not recommend this place to anyone. It was a bad experience. My brother was almost blind when he lived there, and I think that was the reason that they didn't do much cleaning. The floors and bathroom were frequently dirty when I visited. When I brought it up to management, they simply said that they were short staffed. Many of the meals were served in boxes for residents to take to their rooms. Portions were small, unappetizing, and not nutritious. A few staff were very friendly and helpful but others were not. When I visited him once and paid for a meal, I was told that I couldn't sit at his table. I think that the place should be shut down.