Holiday The Fairmont

I am so grateful to have been referred to Fairmont Retirement community! My octogenarian mother has lived there almost two years, and she couldn't be happier. The team calls every resident by name, knows family members, and rapidly responds to any concerns with genuine concern. I've never experienced such sincerity in caring for residents, nor have I seen the incredible team work exhibited by management! The amenities included in the cost of the lease are abundant. I have no worries that my mother is safe and greatly cared for. If I could choose more than five stars, I certainly would! I highly recommend this center!

It was good. She no longer lives at the Fairmont. It was ok. Had a problem with cockroaches. Washer and dryers don't work that well. Before she moved she hardly got her room cleaned. She never ate at the dining room because food wasn't good per her. Window in her room leaked. People who work there are nice and they do a lot of activities for the seniors.

The employee are nice and very professional. There prices are affordable and this a good place to bring your mother or father to live.

1. This rating is based on their actions after my father passed away. They allowed ppl into his room to steal from him. Then they had the nerve to say owed a balance bc he didn't give a 30 day notice. 2. The common areas were clean but they lacked in keeping my dad's room clean. We were prepared to come every week to clean but they offered. They were hit or miss some days. 3. For the most part the ppl who worked there were nice. The residents were very polite and friendly. 4. The food was hit or miss. There were moments when my dad had to order food for delivery to his room and they forgot about him. 5. It was hit or miss. 6. He used to say the quality went down. It wasn't as good as it was when first moved in. 7. They were creative in keeping the seniors busy and active. 8. It was cost met the quality of the facility if that makes sense. However, I would not recommend this place to anyone based solely on the fact that they stole from a deceased person. Very unacceptable

Staff are friendly and helpful. Facility is slated for some remodeling. Activities are scheduled simultaneously so you may miss out on opportunity. Food-they have had turnover and lack experienced food preparers. Prepare a mixture of healthy and comfort foods. They try very hard but it's been challenging with staff turnovers.

It is a wonderful community! Feels like home for my mom. Great place for your loved one to live.

I found this community, The Fairmont, to be a very welcoming establishment. Their employees are very pleasant, knowledgeable, and helpful. The food was commendable and food choices pleasant. The Fairmont's location is convenient and the grounds well cared for.

Had some issues getting the payment of the rent organized. They're a little behind in the electronic payment process They need a little more help. They're keeping up as best they can with the number of employees they have that show up to work For what they provide, they do a great job. The staff is very interactive with the residents. It's great that they know them by name on sight. Sometimes it's hit or miss. The process of getting food to the rooms of the residents needs to be redone. Again they need more help. There's always something for the residents to do. [name removed] was very helpful throughout the process of getting our dad into the facility. She provided updates along the way up until he was moved in. [name removed] the facility manager is amazing! She's been very helpful and patient with all of us. She's kept us up to date on the changes and challenges they've endured. She made it a point to provide her direct number to allow us to reach out to her.

The Fairmont is a wonderful community and is located in a great area. The Fairmont's employees are always pleasant and helpful. Their food is delicious and food selections are great. The activities that they plan for the residents, especially at all the holidays throughout the year are exceptional.

My mom is a resident at Holiday The Fairmont and everything has been great for her at this facility so far. The staff, housekeeping, etc have all been good, pleasant people. The contractors who help with some assistance referred by the Fairmont have also been excellent. The local pharmacy is outstanding with service, as well. My mom has been very impressed with the meals. The activities are good, but mom has mentioned that her old place had offered more. We would recommend Holiday The Fairmont for Independent Living.

This place is wonderful. It was clear from the start that residents of The Fairmont were happy there. There was lots of socializing and the staff personally knew the residents. After moving in, my brother was delighted that his first meal was stuffed green peppers. He said they were as good as what mom made when we were all little kids. He loves the food![name removed] also raves about how pretty and clean everything is. My sister and I were pleasantly surprised that pets are allowed at the Fairmont. [name removed] was able to move in with his dog, a white lab, and takes him for walks every day. The grounds of The Fairmont are lovely.

We love Holiday The Fairmont community for our loved one and based on the experience we have had so far, we would recommend the community to other families looking for a place for their elderly loved ones.

My loved one is a resident at Holiday The Fairmont and everything has been great! The cleanliness and friendliness are great. The staff is great. The meals are great. I would recommend this facility to family and friends.

Holiday The Fairmont is fantastic! The staff is great, the caregivers are exceptional. I wouldn't mind being there myself when it is appropriate!

They seem to be short staffed a lot. It has gotten a lot better in the last 30 days. All are very friendly helpful and nice.

We have noticed that over the past few months with it being an older property they've really amped up repairs and face-lifts. [name removed] made a really big difference in our decision making - she was very patient, friendly and warm when we would come to visit. She really made him feel welcomed. We really like that the community is very conveniently located for us, and he seems to be really enjoying the activities.

The Fairmont is an adequate facility, it is not as bright and shiny and new as some others that we looked at, but the value is great. I definitely thought it was the best.. The whole holiday group I really just don't think you can beat it, they are all over. I would definitely recommend The Fairmont to others looking.

What sticks out to us about The Fairmont is they go above and beyond to ensure tenants are integrated in the community and present for daily meals / activities (as appropriate). The staff are all very friendly and caring.

The staff are excellent. The administrative staff was very welcoming and transparent. On our tour, everyone was friendly. When we arrived, I mentioned to them that we wanted to reserve the private dining room, and they made that accommodation for us that evening on short notice. The staff really welcomed our friend upon move-in. When we told them her birthday had just passed, they did a shout out for her. It's just a very nice atmosphere. I enjoy the food. I've stayed in their guest suite that's available to families to rent. It's an efficiency apartment that's very nice and very clean. It even had a dining room table. Being able to stay there with her for a couple of days made the transition easy for my friend. I think it's an excellent value compared to other places we toured. Their Covid protocols really stood out to me as well. 100% of the staff was vaccinated as well as the residents in the community. That was not the case at other communities. They have an automated check-in system for visitors that they monitor where you take your temperature and log in. It gave me a sense of comfort knowing they were on top of it. All in all, I rate them very highly and definitely recommend them to others.