Holiday Niagara Village

My dad needed some medicine maintenance but otherwise was healthy. I liked the social aspects and felt he would do very well there. The other options seemed too "nursing home ish".

We picked this community because it seemed like a good fit for my dad. Plus, ultimately, he picked. I recommend it to others.

They are an independent living place, so care is not really an issue. But when the residents use the "need help" button they are given, the staff (as long as on premises) are helpful and caring! The activities they do have are good. My mom has progressed in her dementia, and we are waiting on the availability of a bed in a nursing home in OC, so doesn't really participate in most of the activities. They could do a better job of informing the residents of upcoming activities. Despite what other residents may complain of the cost, but for the availability, etc. It's a great value. For my mom's one bedroom apartment, and everything that is included, paying around [fee removed] /month is good. She has had one increase since moving in 2 years ago, so I'm sure the base pay, if moving in now, would be more) they try to keep costs down as much as possible, and don't increase the rent more than once a year.

I am currently a resident at Holiday Niagara Village and everything has been great. I'm happy with everything. I would recommend this facility to others.

My dad is a resident at Holiday Niagara Village and everything has been good for him so far at this facility. The cleanliness and friendliness are great. The staff and the meals and dining are also great. The care services are good. The activities and the value for cost are okay. Overall, I would recommend Holiday Niagara Village to others.

Holiday Niagara Village community is a nice place, with friendly staff. Maintenance a little slow. We wished that [name removed] was still on the staff. Mom is happy there, and that's all that matters

My loved one is a resident at Holiday Niagara Village. The staff is excellent. The food is very good. However, they do have trouble keeping housekeeping and dietary staff. Overall, I would recommend this facility to family and friends.

Comments: After a 2 week respite stay my mother decided to move permanently and did so on [date removed]. She's been at Niagara Village for 2 months now and she has settled in nicely and appreciates the variety and tastiness of the meals...one of the main reasons for moving. We also use the independent contractor services that are in house for some personal care for her. Overall we as her family are very satisfied thus far, as is my mom.

We chose Niagara Village because this is the only facility we found that offered meals three times a day. Right now, they do seem to have difficulty hiring enough staff members. I would recommend Niagara Village to others looking for independent living.

I would recommend this community because it is so worth every penny to being able to have the independence for my loved one. Both the staff and the residents are very friendly. The residents have a nice variety for meals, the residents receive 3 meals a day. Also a great variety of activities that are provided by the community for the residents to partake in. Their housekeeping is also awesome, and the residents do not have to do any cleaning, the housekeepers come in once a week to do the cleaning including towels and sheets. Their is a shared laundry room on the premises for residents to do their laundry.

I picked this community, for my brother who lived there. It is a very nice place, and we were happy that he was able to spend his last moments in a very nice environment. The residents and staff were very kind to him.

My loved one said food was good. It was good value for the money. My loved one picked this community because, of the independence that it gave them.

Meals are sometimes cold

We love it. The staff really care. The community members all really care about each other as well. One of her neighbors sees her coming and opens the outside door for her so she doesn't have to get her key out. They come and find her if she hasn't shown up. She sits with several people at dinner, and they joke and laugh and talk, and genuinely care about each other. That's one thing that really stands out to me, and something she really likes about the community. The apartment is great as well. It was completely redone before she moved in, new flooring, etc.

I would recommend you move into the community. They totally take care of the resident that lives here. They care for the families as well. The communication is very good. They are quick to follow up and answer your questions.

Very nice environment. Staff very helpful and caring. Would recommend.

Niagra village is doing the best they can to adapt to the ever-changing rules of covid. They have started having dinner in the dining room again and that is good for the residence. I think they are trying their best

I would tell my friends, that it is a one of kind. The concept is excellent for the independent care. I feel this has gone downhill due to the management team. There has been a new manager over the retirement community. All meals are provided and were delivered to the room of the residents. Overall they aren’t cleaning the rooms and they should be cleaning every week per the contract. I feel they could be doing more activities. There are getting the residents together for bingo and snacks due to COVID. I called the home office, and things have improved slightly.

I would tell them I would recommend it. My loved one is happy, and you can't ask for more than that. Prior to COVID they had bingo and cards as activities. The room was fine for my loved one, and they did have different options available for rooms.