Holiday Maple Suites

I have not been here long enough to give to a good answer. But now everything seems good.

enjoyable

I think it's a great place. Although I don't live there my wife lives there and she is not as thrilled with it as I am. It's going to take time for her to get used to living without me there with her. Such is life. But, I would recommend The Maples.

Grateful! Very grateful to be here with many nice people in such a beautiful place! I am 94 and life is good!

Everyone seems very friendly and accommodating. My first breakfast was excellent. Great staff!

Very nice community, couldn't ask for anything better. Everyone is super wonderful and the food is great!

Staff were all company people. They need to care more about the residents. I do not recommend Maple Suites!

Very nice place, will be even better once I am used to it. Private room. and very nice residence and staff.

From the 1st visit we've felt welcomed and supported. The facilities are beautiful and well-maintained. The amenities and activities are great! Everyone here seems friendly and happy to live and work here.

Well our first bill did not show all the promised credits. Got that straightened and then they charged us a late fee. Overall though the food is good and the people are helpful. The place is clean.

No accommodations for special dietary needs; rigid meal times--8; 12; 5. Be there or don't eat. Sales person was not truthful about availability. We are very disappointed and would not recommend. I have celiac disease and we have had to create a kitchen out of a kitchenette.

This gem of a place is a wonderful place to live if you’re not certain which retirement community you should choose. The people living within the community are very warm & welcoming! The food served in the dining room is great! And they always have snacks on hand if you get a craving for one in the middle of the night! There’s lots of different types of activities & art projects to do! Games like bingo & puzzles seem to always be happening! Great entertainment comes in periodically. The crew helping us out is very helpful & caring!

When referring to friendliness I am referring to the staff. Some were great but the management staff were aloof and disingenuous. They act like the residents are I their way and they tend to infantilize them. That may be related to how inappropriately they screen the new folks coming. They are not always appropriate for independent living. That puts stress on the staff and takes away from the experience of other residents. (I don't mean that to sound too harsh but there were many folks for whom people were worried about). Services that were supposed to be provided like light housekeeping in resident apartments did not happen. I was there from July to March and got housekeeping services less than 10 times. Supposed to be weekly. Food was consistently a 2. Very poor preparation and lack of concern for special diets with older folks in mind. I just decided to get my own meals for the last 4 months I was there. That's a common practice among the residents. Activities are usually pretty good. Excellent staff member does them. She's genuine and creative and listens to residents. I did make some nice friends there and I keep in touch with them. It wasn't all bad

Overall, I am satisfied with my choice. There is room for improvement in the food and the activities, but I have found things that interest me.

It was nice. Location set back away from main streets, but also easy to get to. Recent renovations were lovely. Grounds were carefully manicured and attractive. Offered a variety of room layouts. Many with balconies or patios. They allow residents to have cars. (Which was a determining factor for my father) there were separate areas to meet or gather in . Had small exercise room , hair salon, free laundry facilities on each level, honored Veterans.The other thing my father mildly complained about was the set mealtimes and uninteresting menu options.

My loved one is currently a resident at Holiday Maple Suites. He was unhappy with his previous facility and decided to move here. My loved one is much happier here at this facility. He has his own small apartment and comes and goes as he pleases.

First of all when I moved here, they promised me a couple things which they have never fulfilled They don't have enough staff here for cleaning. Sometimes you go months without getting a room cleaned. The food in the cafeteria is not fit for anybody. It's for a diabetic, or not that good. They promise you a lot, before they get here but they never fulfill it, very poor management.

My father was looking for an Independent Living facility having recently moved from a small sr. community to an asst. living facility. The Asst. Living arrangement was for his wife. After three months he decided that as nice as the facility was, it was just too expensive and he did not want to spend all his savings on it. He wanted an Independent Living Place and the family would find appropriate supportive care services for his wife. I worked through A PLACE FOR MOM. My contact there mentioned this one. After some urging,My father decided to go with me to visit Maple Suites in Dover, NH. We had a delightful visit and tour. And to the amazement of the Marketing Manager and myself, "he said he liked it and decided he wanted to move in"! The special multi-month Savings was also an added incentive. His monthly rent was also going to be 60% less than the Assisted Living Facility. He was able to move in the following week! They have been there 2 months and says he is very happy.

Friendly, inviting atmosphere. Nice apartments/grounds.