Holiday Durham Regent

Very pleasant staff, everyone was super friendly. Rooms seem nice. Like the balconies except the views. Perfect area for us.

Zero stars-horrible visit. My appointment was confirmed and I arrived 15 minutes early only to find an empty reception area. While I waited in the reception area, I heard two very loud voices coming from an upper floor and based upon the conversation they were staff members. After waiting another 10 minutes, I went to another floor where I found two staff members. Neither employee asked if I needed help, so I introduced myself and told them the purpose of my visit. The assistant manager than jumped up from her chair and introduced herself. She apologized and told me that she was not aware of my scheduled visit; however, she proceeded to try to help me. I was shown two apartments but not the entire complex. In one hallway there was debris on the floor. When I commented about the mess, the assistant indicated that she didn’t know why it was there. No attempts were made at that time to ensure that the debris was removed. I was given a brochure about the community but no other information. I asked a couple of questions, but left feeling that I had wasted my time. The assistant apologized several times. After the appointment, I received a call from the general manager asking how I enjoyed my visit. I gave her an honest answer and she assured me that she would address the problem with the assistant manager. It appears the assistant didn’t check the schedule and that’s why she wasn’t aware of my visit. The GM asked if she could personally show me the facility and I politely declined. Everything always works out for the best... I had a good opportunity to see how the facility operated when senior management is not around. So to everyone who is looking for a place for mom- drop by the facility unannounced to see how it really operates.

My dad is doing good living here. He is starting to make friends and interacting with residents at mealtime. He is not doing the activities by choice it's not his thing. The staff is very friendly and nice. He is liking the food. The community is very nice and well maintained. Dads room is very spacious he is very comfortable in it.

I have recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our visit and made sure to provide us with lots of helpful information. I liked the open floor plan and great amenities they had for all of the residents. It was just not the right fit in the end decision for my mother.

Durham Regent wasn't as active but did allow smokers. The staff was helpful in answering all our questions and the surrounds were pleasant maybe in hind sight, this community may have been a better fit for my sister-in-law.

I have no complaints of the tour I had taken of this community. The staff where on time to our appointment and made sure to answer any questions we had for them it was just not the right fit in the end decision.

My sister move to Durham Regent one week ago after being alone for four years. Needless to say the move was hard for her. Since she has been at Durham Regent she has made remarkable changes. She is walking to the dinning room three times a day where she wasn't walking much at all prior to the move. She compliments the chef and wait staff for their constant effort to satisfy the requests of the people living there. The socialization that had been missing in her life is so good for her. She seems to be very happy for the first time in a long time. Thank everyone involved in the move and helping her to be comfortable, safe and happy.

My mother is doing quite well since her move to this community. We are very pleased with all they have done for us. All the staff members are great, and very helpful. The community looks clean, and very well-kept. This is a lovely community, and I would recommend it.

i thought this community had a lot of great amenities throughout the building as well maintained. The staff where very friendly and had a lot of great information to give my loved one and I. They made sure to answer any questions we had for them and even offered us a meal to try. The only issue that I had ran into was they where not very budget friendly and they where out of our price range.

It seems like most of the people are in their 80's but I am doing fine. I also find that they don't have wheelchair accessible vehicles for any outings so I haven't been out yet. On another note, it's nice a nice place and the staff are very attentive. It has a central dining room that is close to my room and the food is okay.

I am happy with the care of this community. The staff is caring and very attentive. The activities are good and she is staying active and that is very good to know. The community is clean and very nice. I would recommend this community to other families for the great care and value.

We really did like this community. The staff was knowledgeable and they were very helpful. They also had a very nice and clean community. We also saw that the residents were out and about. It just was to far from where we were at.

Welcoming enviroment both from residents and staff. Bright, airy common areas and apts, nice menu of amenities. A little pricey so studio is what I would consider. Like rate lock option but that too is pricey along with buy in fee even though they do not call it that.

My tour of this was a nice one, I enjoyed. The community looked great, everything was very well-kept. The staff was friendly and courteous. They have nice resources available for the residents. This is a nice community, but a but expensive for my taste. It is a lovely community.

My loved ones are slowly adjusting to living at Durham Regent. The staff are friendly, informative, cooperative and seem genuinely concerned about them. I think the food is good and they offer healthy choices. They offer numerous activities for the residents to enjoy. They keep this community well taken care of and I would recommend it.

Friendly staff. Convenient location for shopping and medical care.

I love it here at Durham Regent. It Is warm and inviting from the staff To the residents. The three meals a day are delicious and I enjoy being Served like I am someone special! I really enjoy the activities and Nicki, The coordinator, is a smiley and happy person who loves her job! Housekeeping cleans my apt once a Week and washes the linens. We always have fresh towels and toilet Paper is provided. If you need Assistance, there are aids available For a reasonable price. The Legacy Program helps you with physical And occupational therapy and incontenance issues. Wellness class Is offered four days a week and includes exercise and positive Reinforcement. This is a happy place to be. The smiles tell the story from the moment you enter the facility. I dont Want to leave. This is my family Now and until my dying days. I feel God brought me here and its my Piece of heaven!

So far so good. We don't have any complaints. It's clean, and the staff is friendly. We chose it because they allowed smoking, which is extremely hard to find. I would rate this a five.

The staff here is very helpful and friendly. This is a nice place, but it is very expensive. One thing I will say is, the staff knows everyone and their families by name. The food is not very good here either.

Great first impression but afterwards not the food is below standards for a place that is so expensive. And now they want to raise the rent. It's all ready too much. The staff has changed as well. My mom really likes only one a few staff members Nicky is her favorite. She has made some friends for the first time since she moved to nc in 2002 All in all she likes it but too expensive.