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Holiday Creekside Terrace

3895 Old Vineyard Road, Winston-Salem, NC 27104
9.5
Review Score
64 reviews

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Amanda P - Resident/client
4.0
Good overall, food could be better

Great place for the price,, even with paying for extra services. It’s cheaper than most I have found and it just as good. The food could be better but I know they are working on that part with a new chef. Leadership staff are amazing people, very personable!... Read more

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About the facility Holiday Creekside Terrace

On the banks of Little Creek lies the lush campus and charming, craftsman-style architecture of Holiday Creekside Terrace — a pet-friendly community providing residents with friendly fellowship and a supportive environment. Residents can choose from multiple living options, including studio, one-bedroom, and two-bedroom floor plans. Holiday Creekside Terrace is conveniently located near Hanes Mall and Novant Health Medical Center.

Residents can enjoy three delicious meals every day — served inside the spacious, restaurant-style dining room — and convenient independent living services, such as regular housekeeping. Stimulating activities and thoughtful amenities are also available daily. To ensure everyone’s safety, emergency response services are available 24 hours a day. For those in need of more assistance, a third-party provider offers custom-tailored health and personal care options for an additional fee.

To help reduce waste, save on postage, and avoid the risk of delays and late fees, Holiday residents can make secure online payments automatically each month. The Community Business Director at the community of your choice can help you sign up upon move-in.

Related Links:

Your Complete Guide to Independent Living

Aging Well in Independent Living

How to Choose an Independent Living Community to Call Home

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Holiday Creekside Terrace is a community within Holiday by Atria properties. See all Holiday by Atria communities.

Pricing for Holiday Creekside Terrace

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Holiday Creekside Terrace

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Amenities at Holiday Creekside Terrace

Health Care Services

Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Indoor Atrium

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician

Languages spoken

American Sign Language
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Holiday Creekside Terrace

Write a Review

9.5

Review Score

Review Score

64 reviews

9.5

Out of 10


5 star

54%

4 star

27%

3 star

10%

2 star

4%

1 star

8%

64 reviews

A Place for Mom has scored Holiday Creekside Terrace with 9.5 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Holiday Creekside Terrace has 64 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.3

Meals & Dining

3.7

Care Services

3.9

Activities

4.0

Staff

4.3

Value for Cost

3.9

41-60 of 64 reviews
Sort by

4.5
Wanda Kirby-Smith - Resident/client
Independent Living
August 10, 2019
Glad I moved here

People here are so friendly, the place is clean and beautiful, the food is excellent. The atmosphere is upbeat.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Toured community
Independent Living
June 1, 2019

Creekside is a lovely place. I'd love to see my friend living there. [Name removed] was very welcoming and helpful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
January 24, 2019

This was a lovely community and the floor plan options were good. Overall the property is very well maintained. The people I met were very nice and helpful. I really like the fact that there is a small chapel onsite. I also liked the overall atmosphere. Seemed pretty upbeat.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Cynthia - Toured community
Independent Living
January 15, 2019
Verified Review
2 bedroom apartment

We have rented a 2 bedroom apartment here, but have not moved in yet.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
Stephen Whicker - Loved one of resident/client
Independent Living
November 10, 2018
Unhappy

Stayed one night was led to believe that medical care was available on site. Medical care was extra charge and only available 2 or 3 days per week. Put down $1500 instead of the required $1000 deposit and they did not repay any of the funds. Cheated us out of money and lied about the services.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

2

Value for Cost

1

Response from Holiday Creekside Terrace

January 16, 2019

Hi Stephen, we appreciate your honest feedback, as we are always looking for ways to improve. According to our records, you stayed in our community after a 90 day lease was already signed. We are sorry you were not pleased, unfortunately, we are unable to provide a refund per our agreement terms. Please contact us at [removed], if you would like to speak more in regards to this.


5.0
anonymous - Toured community
Independent Living
October 9, 2017

.this is our first choice to date, however we have no time constraints and are still looking. I need to checkout GA state income tax levels tofurther check out this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
September 17, 2017

[Removed] was great. She gave us the tour and explained the many amenities Creekside has to offer. We even had lunch which was delicious.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
anonymous - Loved one of resident/client
Independent Living
July 22, 2017
management replies online, does not respond to problems

Management at Creekside Terrace replies with a "stock" answer to online bad reviews to make it seem like they care, but they never actually respond to resident's complaints. They don't make repairs (many of the thermal windows have cracked and you can't see out of them - it's like being in a cell with no outside view - refuse to repair them.) And the food is mostly white pasta and white rice, salads are a couple of lettuce leaves with one or two cherry tomatoes. And my mom pays nearly 3,000 per month. It is bad and it is getting worse and management does not care

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Holiday Creekside Terrace

August 7, 2017

Hello, my name is Katie, I work for Holiday, and I'd like to thank you very much for reaching out to share these concerns with us. We are very sorry to hear your impressions of our community, and would really love the chance to speak with you and learn more about your experience and comments. I assure you, I am a real person, and truly, we hope to hear from you soon! Our Resident Relations team can be reached via phone at [removed], or by email at [removed]. Thank you, take good care and we hope to hear from you soon! --Katie


0.5
Anonymous - Loved one of resident/client
Independent Living
July 10, 2017
Not the Creekside Terrace it used to be

My mother lives there now. Everything has changed since she moved in a couple of years ago when Holiday sold out to new owners from China. They take anyone who will pay, even if they cannot care for themselves - and no one cares for those who do not meet "independent living" qualifications. Not enough healthy food to eat, meals take nearly three hours each (breakfast, lunch and dinner,) because not enough employees to serve. High turnover of employees that are there a short amount of time, [Removed] what they can from the residents and then leave (or are fired for mischief.) This is no longer the Creekside it used to be. We believe the new owners are sucking all the cash they can out of the place before they sell out to another buyer.

Cleanliness

1.5

Friendliness

1

Care Services

1

Activities

0.5

Value for Cost

1

Response from Holiday Creekside Terrace

July 20, 2017

Hello, My name is Katie, I work for Holiday Retirement, and I'd like to sincerely thank you for reaching out to share these concerns with us. I'm so very sorry to hear your mom is now having a negative experience at Creekside Terrace. We'd love the chance to speak with you to learn more about, and address, the concerns you have brought to our attention. Our Resident Relations team can be reached by phone at [removed], or email at [removed]. Thank you so much once again for reaching out to share these concerns with us; it's feedback such as yours that helps us learn where to focus on improving our efforts and service. Thank you!


5.0
anonymous - Loved one of resident/client
Independent Living
February 23, 2017
Verified Review
A Very Good Retirement Community

The community has been a good home for my mother-in-law. She is doing fine since moving in. From what I hear, everything is fine with all the offer.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Has your number - Loved one of resident/client
Independent Living
July 10, 2016
Verified Review
Minus 10

First hand experience, I am rating a MINUS -10. If you truly are concerned of your loved ones care and well being this is NOT the place for them. The staff are full of deceit, [removed]. If you only knew what goes on behind closed doors you would not spend the first night there. Not to mention what occurs while your loved one is away on an activity....the mice do indeed play and then some. You do not and would not want to know what takes place in their apartments when they are absent. Mind you it IS NOT the other residents. When I found out the truth I was completely appalled and quickly removed our loved one and contacted the corporate offices and was instead was blow off and dismissed. If the media were to investigate the truth would be known and this place would be lucky if they remained opened. Lock your loved ones medications in a lock box with only them and the outside persons having access. [removed]. You may want to think twice or three times prior to Mom or Dad going on an activity also. A sheep in a wolves clothing without a doubt.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Holiday Creekside Terrace

October 7, 2016

Hello,my name is Katie and I work in the home office. We appreciate you taking the time share your feedback with us, but find the scenarios you outlined above quite troubling, and falling very far outside the extremely narrow standards of excellence we set for ourselves and strive to meet each day. Will you please reach out to our Employee Relations team at [removed], and share with them as much detail as you can, so we can learn more, investigate, and provide further follow-up? We take reviews, and especially comments such as yours, very seriously, and appreciate any opportunity you give us to provide further follow-up. Thank you!


4.0
anonymous - Loved one of resident/client
Independent Living
January 7, 2016
Verified Review
Very Accommodating and Welcoming

They were very accommodating and welcoming and the day we moved her in they fed all of the family. The one thing that I would say is a downside is that the representative quoted one price and when we went through the paperwork it was about $250 more. Overall I would recommend it to anyone though. One of the best things it has access to the outside on all the levels; patio on the ground floor and a balcony on the top.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

4


4.0
anonymous - Toured community
Independent Living
October 23, 2015
Verified Review
Exceptionally Friendly and Helpful

They were exceptionally friendly and helpful. There was a water leak in the apartment before she moved in, so they put her in one of the guest apartments and they promptly fixed it. We really like the management. She has been happy there.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

3

Value for Cost

4


4.0
anonymous
Independent Living
October 18, 2015
Verified Review
nice place

I thought that all-in-all it looked like a pretty good place. A lot of my mother-in-laws friends live there, so that was big draw for us. It seemed to be a nice place and it is a good deal for the money.

Cleanliness

5

Friendliness

5

Care Services

3

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Independent Living
June 3, 2015
Verified Review
Not our favorite

We toured this community while looking into senior living options for a loved one. Overall I just was not very impressed by Creekside Terrace. The facility itself was clean enough, but it felt a bit dated and just had somewhat of an institutional feeling. The community layout also wouldn't have worked well for my loved one, it just did not feel secure enough.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Independent Living
May 26, 2015
Verified Review
they do a great job

I was only there at Creekside Terrace for a brief period of time after moving my brother in but during that time I was impressed with what I saw. The food is great. The staff is really very friendly and do a great job. They were very accommodating during the move-in process to make it a smooth transition, and the billing process has been just fine and smooth as well. It has just really been a very positive experience throughout.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


4.5
Claire - Loved one of resident/client
Independent Living
March 3, 2015
Early impressions

The managers are very accomodating and really helped me get settled in while waiting for my furniture to be delivered. The residence are very friendly and made me feel welcome. The food is very good, and the staff is excellent.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Anonymous - Toured community
Independent Living
June 28, 2014
Verified Review
Creekside Terrace was outst...

Creekside Terrace was outstanding! The facilitiy was clean and very open. It was obvious that the management team, staff, and residents are part of a community. Everyone took the time to smile, say hello, and answer questions. Creekside was rated 'number 1' by my mom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
May 12, 2014
Verified Review
They are more about the people there.

They are more about the people there. They just really are very pleasant. I have tried the food and it is great! We’re just very happy. It’s very clean. I gave them fives for everything. The staff has been great. This is the only community I’ve really had a chance to get to know.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Kenneth - Resident/client
Independent Living
December 31, 2013
Verified Review
GREAT!!!!!

It feels like friendly family! It's clean, bright, and everyone treats you with respect, no matter what type of handicap you might have. We can't praise Creekside Terrace enough. Come, look, see, and enjoy our facilities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 41-60 out of 64 reviews

Neighborhood around Holiday Creekside Terrace

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Frequently Asked Questions about Holiday Creekside Terrace

Holiday Creekside Terrace offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Holiday Creekside Terrace 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 768-5350 to reach a resident at Holiday Creekside Terrace.

To reach a resident at Holiday Creekside Terrace call: (336) 768-5350



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.