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The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She won't give me explicit details. I've given her salt, pepper, mustard etc. She has stated that when they have hotdogs it's plain with small amount of chips and nothing else.... Read more
Hitchcock Square, a Navion Senior Solutions community, offers premier assisted living and memory care in a cozy environment. Residents can stay active through community-wide activities such as on- and off-site devotional gatherings, art and cooking classes, trivia games, fitness programs, and scheduled day trips. Caregivers provide personal and medical services including chef-prepared meals, housekeeping, medication management, specialized diabetic care, and so much more. Enjoy the next phase of your life at Hitchcock Square.
Hitchcock Square is a community residential care facility, which in the state of South Carolina is a facility that offers room and board and a degree of personal assistance for a period of time in excess of 24 consecutive hours for two or more residents. Included in this definition is any facility that offers a beneficial or protected environment specifically for individuals who have mental illness or disabilities and facilities that are referred to as “assisted living,” provided they meet the definition of community residential care facility.
Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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36 reviews9.2
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A Place for Mom has scored Hitchcock Square with 9.2 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Hitchcock Square has 36 reviews with an average "overall experience" of 4.2 out of 5.
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I don't have any idea why they have an award from you. This place is the dirtiest place and the food is terrible. If I could give 0's, I'd give them. It smells like urine and isn't assisted living; half the residents need to be in a nursing home! Hitchcock is NOT a place for mom. There are residents shouting for help all the time.
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Response from Hitchcock Square
August 15, 2024Hello, Thank you for your feedback. We apologize that your experience at our community fell short of expectations. We strive to continuously improve our services and appreciate your perspective. We will be reviewing your concerns about cleanliness, appropriateness of current residents, and quality of food being served. If you have any further details or suggestions for improvement, or would like to speak about your experience, please don't hesitate to contact our Senior Regional Director of Operations, Hollie Bailey, at hollie.bailey@navionsl.com
The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She won't give me explicit details. I've given her salt, pepper, mustard etc. She has stated that when they have hotdogs it's plain with small amount of chips and nothing else.
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Response from Hitchcock Square
June 20, 2024Hello, Thank you for taking the time to share your feedback about your experience! We appreciate you highlighting the friendliness and care shown by our team. We take all resident feedback about dining seriously and it will help us identify areas for improvement. We're more than willing to discuss any concerns and explore options to make mealtimes more enjoyable. We offer a variety of menu choices, and perhaps we can find some dishes she truly enjoys. Thank you again for your feedback and always feel free to contact us directly with any concerns. We're committed to providing a positive experience for all our residents, and your input helps us achieve that.
Families had a great time sharing breakfast with their loved ones. Pancakes, bacon, and eggs were served along with coffee and juices. The staff, as usual, were attentive to us all. I enjoy the activities that Hitchcock Square provide for the people staying there.
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Response from Hitchcock Square
April 12, 2024Thank you for sharing your wonderful experience with us, Randy! We're thrilled to hear that you and your loved ones enjoyed a delightful breakfast together at our community. It's heartwarming to know that our menu offerings and attentive team members contributed to your enjoyment. Providing engaging activities for our residents is a priority, and we're glad to hear that you appreciate them. Your feedback motivates us to continue delivering exceptional care and experiences. If there's anything else we can do to make your visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.
My aunt is a temporary patient at Hitchcock Square. She invited me over to have pancakes with her at breakfast and to visit. When I arrived I was greeted by the friendly staff. The food was very good. The facility was very clean and cozy. Even though it was cold outside it was very warm and comfortable inside. As I looked around, I couldn't help but notice that all the patients who were in the dining room were happy. The staff was very attuned to the patients who were dining in the dining room. All things considered it was a good experience.
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Response from Hitchcock Square
April 12, 2024Thank you for taking the time to share your experience with us, Maxine! We're thrilled to hear that your visit to our community was met with warm greetings, delicious food, and a cozy atmosphere. Creating a comfortable and inviting environment for our residents and their loved ones is our top priority, and we're delighted that you noticed the care and attention provided by our team. Your aunt's well-being and happiness are important to us, and we're glad that her time with us has been positive. If there's anything else we can do to enhance your experience or support your aunt during her stay, please don't hesitate to let us know.
Hitchcock Place was not a good fit for my Dad. Not sure it is good for anyone. There some nice people that work there, however, the care is dismal at best. Meds are given whenever they see fit-very inconsistently. Many of the staff do not make sure they are taken. We paid to have him on a 2 hour watch when he wasn't doing well but that didn't happen. The food was not appetizing and often cold. I ended up spending most of my days and many nights there, so I moved him to my home and he has done well. Most of the people doing the care did their best, there was just not enough staff to do the job effectively.
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Response from Hitchcock Square
March 12, 2024Hi Teresa, Thank you for your feedback. We sincerely apologize your father's experience at our community fell short. We take medication schedules, care consistency, staffing, and meal quality seriously, so we'd like to learn more about your experience. To improve, we'd appreciate a chance to discuss your concerns. Please reach out to our Regional Director of Operations, Andrew Dellinger, at andrew.dellinger@navionsl.com. We wish your father well and always feel free to contact us should you ever need anything.
Lovely place to feel welcomed and comfortable. My Mom is very happy and the staff is great. My mom has been living here for the past few months, and they offer a wide range of care services, so there are options for every level of care.
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Response from Hitchcock Square
February 16, 2024Thank you for your kind words, Amy! We're thrilled to hear that your Mom feels welcomed and comfortable at our community. Providing a range of care services is important to us, and we're glad to offer options for every level. Our team is also dedicated to ensuring the well-being and happiness of our residents, so reviews like yours make us very proud. If you ever need anything, please don't hesitate to reach out.
Very well kept, caregiver are very involved and kind to residents. Definitely worth having loved ones reside her. I have worked at many communities over the years and this one has been the best one I've worked at. I can see the residents truly value and take pride of this facility. Feels very homey
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Response from Hitchcock Square
November 14, 2023Hi Jonathan, Thank you so much for taking the time to share your positive experience with our community! We are thrilled to hear that you find our community well-kept and appreciate the involvement and kindness of our caregivers. It means a lot to us that you consider it the best community you've worked at, and we are grateful for your dedication. Thanks again for your kind words!
just fine i am glad to be at hitchcock square on this nineth day of november 2023. tomorrow is friday. My room is kept clean every week. I have lived here for over 7 years. I am very satisfied with my experience.
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Response from Hitchcock Square
November 14, 2023Hi Wesley, Thank you for taking the time to share your positive experience at Hitchcock Square! We're delighted to hear that you're satisfied with your seven years of residency, as you're a valuable member of our community. It's so wonderful that you're glad to be here, and we appreciate your feedback. If there's anything specific you enjoy or if you have suggestions on how we can enhance your experience, please feel free to share. We value your continued residency and look forward to many more years of providing a comfortable and enjoyable living environment.
I spend multiple days a week there volunteering. The staff has always been welcoming and kind to me. The residents seem to enjoy it and they love the food! It’s clean, spacious, and a great place for your loved ones! I would highly recommend!
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Response from Hitchcock Square
November 20, 2023Hi Tiffany, Thank you for your wonderful review! We are so grateful for your volunteerism and kind words. We also appreciate you taking the time to share your positive experience with our community. We are committed to providing a welcoming and enjoyable environment for our residents, and your feedback is invaluable to us.
I was so lucky to discover Hitchcock Square for my mom. She is coming up on 1 year and I look forward to the future. The community is small and friendly and my mom loves the activities The staff really cares about my mom and they give me great peace of mind
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Response from Hitchcock Square
November 20, 2023Hi Terry, Your positive feedback means the world to us, and we are honored to be a part of your mom's life. We know that choosing the right care for a loved one can be a difficult decision, and your trust in Hitchcock Square is deeply appreciated! We look forward to continuing to provide your mom with the support and happiness she deserves.
Hitchcock Square as been an answered prayer, for my mother in law. She is getting the extra care she needs and she still has some of her independence. Is everything always perfect? No!!! But the staff is always on top of any issues that arises.
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Response from Hitchcock Square
November 20, 2023Hi Lisa, Thank you for sharing your positive review of Hitchcock Square. We are so glad that we have been able to provide your mother-in-law with the care she needs while still allowing her to maintain her independence. We are also committed to addressing any issues that may arise, as we always strive to create the best possible atmosphere for our residents, families and team. Thank you for entrusting us with the care of your loved one and for your continued support!
Y'all don't know what Hitchcock has helped us with. WE ARE THRILLED! No complaints and my sister loves it here. The craft lady is always super nice as well when we come by. Great staff. Nothing bad to say.
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Response from Hitchcock Square
November 20, 2023Hi Betty, Thank you so much for your kind words and positive feedback! We're thrilled to hear that your sister is happy at our community, and it warms our hearts to know that we've been able to assist and make a positive impact. Our team is dedicated to providing excellent care and creating a welcoming environment. If you ever have any questions or if there's anything else we can do to enhance your sister's experience, please feel free to reach out. We appreciate your recommendation and look forward to continuing to exceed your expectations.
I have no complaints and we've been very happy. My aunt has been here for about a year and a half, and we've been nothing but pleased! Hitchcock Square has a great atmosphere. My aunt loves it here, and it has taken a huge weight off my shoulders.
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Response from Hitchcock Square
November 20, 2023Hi Pam, Thank you for taking the time to share your positive experience! We're delighted to hear that your aunt has been enjoying her time at Hitchcock Square and that it has brought both her and your family happiness. Our team strives to create a welcoming atmosphere and provide the best care possible. If there's ever anything specific you or your aunt would like to share or discuss, please don't hesitate to reach out. We appreciate your trust in us, and we look forward to continuing to provide excellent care and service for your family.
When my sibling and I initially met with [name removed] and toured the facility, they were comforted in knowing the facility would provide the care our parents needed. The staff who cares for them are awesome! They guinuely care for the residents. The staff keeps me well informed of my parents condition. They are responsive to requests and concerns, too.
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Response from Hitchcock Square
November 20, 2023Thank you for sharing your kind words about Hitchcock Square. We're so grateful to hear that you found comfort and peace of mind in entrusting your parents' care to us. We're committed to providing a warm and supportive environment where your loved ones can receive the best possible care. We're honored to be a part of their lives and will continue to provide them with the exceptional care they deserve.
My father was a resident at Hitchcock Place. Overall, our experience was okay. Most all of the staff at this facility was kind, caring and attentive. However, their medication system is very outdated and subject to mistakes. It is not a good place for someone that needs 24 hour contact.
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I feel that Hitchcock Place may be understaffed. Employees have been very friendly and helpful. [name removed] my sister in law has not been very happy with the food. Very bland I think they could do better than hotdogs and beans for supper. Overall experience has been good. [name removed] has only been at Hitchcock Place for a month
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From the outside, Hitchcock Place may seem like the ideal “place for mom” when in fact it is the complete opposite. I would not recommend Hitchcock Place to anyone who genuinely wants what’s best for their loved ones. Only a select few staff members have the compassion it takes to be caregivers.
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Response from Hitchcock Square
November 17, 2022Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
This has been a great experience for my loved ones and family. The staff have been great to work with, they are patient, and had to act quickly when they had to evacuate the building and move the residents to another location. I had another family member meet my loved ones at this other location, and my loved one that met the staff at the new location was very impressed by the staff. The staff communication is very good with the family if something comes up with concerns about my loved ones' care or anything going on in the community. My loved ones really enjoy the food. The chef is very good. I believe, the residents have choices of meals. There are lots of activities for the residents to participate in.
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This community was nice but the budget was higher than what we needed for my loved one.
The staff are wonderful. Anytime I need to get a message to her or she needs help with her laptop they go up to her room and take of it for her. This is an excellent place to take your mom or your dad to. I have no complaints at all.
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See what the neighborhood has to offer and what’s nearby:
Hitchcock Square offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Hitchcock Square 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (803) 336-7299 to reach a resident at Hitchcock Square.
To reach a resident at Hitchcock Square call: (803) 336-7299
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.