Heritage of Cedar Rock

They have added a medical monthly medical visit by an outside contractor. They keep me informed. And are checking on the best meds for her condition

It's not the nicest looking place but the people there are amazing. The residents have the feeling of freedom with the right amount of supervision to keep them safe.

All of the staff are great and take as much time as you need to talk any concerns we have and my mother in law is very happy there and she has made friends. I would highly recommend Heritage of Cedar Rock, it has been a great experience.

So far when I come in to see my sister, she's happy and talking to people so I'm hoping I don't see the activities that she does but I don't see what the staff does that much but she still having a hard time. I guess I'm taking a shower and I want the staff to make sure she gets the shower and you can always tell her that I'm coming to get her and she will probably take a shower easier. It is a great value for the money.

My loved one was previously a resident at Heritage of Cedar Rock and everything about her experience at this facility was great. They were wonderful. Nothing fancy, just good care. They did a great job with my loved one!

My loved one is currently a resident at Heritage of Cedar Rock and the experience has been very good for him here. We moved him to Heritage from another facility and Heritage has been so much better. I would recommend Heritage to others.

We picked this community because of the price and heard some good things about it and you were great helping us get him in You were a great help I getting my father in and settled and that you always stayed in contact with us to make sure everything was going according to plan.

The other residents are very friendly Our loved one likes it there They have an outdoor space they can access at all times not just when escorted.

The staff at Heritage of Cedar Rock are very friendly and will explain and talk to you in length about all of your questions. The housekeeping could be better, but it's not dirty by any means. The meals are fine and well made. The move in process went smoothly and they were all set up for our loved one when she arrived at the facility. I would recommend Heritage of Cedar Rock to others.

Highly recommend! Staff very caring & helpful. Cleanliness is great. Small facility to get acquainted with residents & staff...Very reasonably priced. So glad we found Heritage of Cedar Rock for our father's 24 hour care..

All of the staff at Heritage at Cedar Rock were very friendly and helpful. They took very good care of my mother-in-law who suffered from Dementia and heart failure. They worked in conjunction with hospice to make her feel comfortable and safe. The staff were welcoming to family and very responsive to her needs and ours. I highly recommend them to anyone needing assistance for themselves or a loved one.

This place was so sad The staff seemed overwhelmed The residents all over the place Smelled bad

This was not the place for my patents and they had to be moved. There are NO activities, snacks might get passed once a day and they are not delivered to the residents, if the resident does not go to the dining room for snack then they do without. Meals are okay at times, depends on who is in the kitchen. Portions are small and they aren't allowed seconds, many leave the table still hungry. There is no alternative, you are told to eat what is put out or do without. Some staff are good, others will cuss and talk down to residents. Administration is poor. State rules and regulations along with patient rights are violated daily. When a resident leaves a facilty, their SS check is to be returned to the resident within 30 days. It is almost a year and my mother still hasn't recieved her checks from them. Part of the building has no heat or air. The beauty shop is more for storage, mens hair is done in the hallway by a staff member. No one comes in to do ladies hair. Needs new management.

I really do enjoy the community I picked out and the people are very nice. I enjoy living here. The staff are really nice to me and the residents. I like that the community is in a small town and I liked the area it is in. My apartment is just right for me.

The add on this sight says there is a pool. There is no pool, I did not particularly like the resident room set up. To small, and they were crammed with residents personal items. The staff is responsible for putting away laundry, the laundry is crammed into closets and drawers in the rooms they appear to have never been ironed they are so crammed. The overall facility was clean and smelled fresh and clean. The dinning area is advertised as Restaurant style meals looks like a small break room for employees. The kitchen is supposed to be available for snacks and drinks this does not happen on scheduled times. The staff were very nice and polite, however didn't look professional, wearing jeans t-shirts and baseball caps. I did not see any library and my mother loves to read one thing in particular we were looking for. Also the exercise room does not exist the beauty parlor also was very cramped with things that does not have anything to do with beauty. Some of the staff are friendly others are questionable. They don't seem to care as I would expect for my loved ones. Meals are provided however there was no menu to let you know what your choices are for the day. There were people that could not feed themselves and the staff at lunch did nothing to help these people, never saw any activities at all happening with anyone. so in my decision for my mother this was not what my choice would be, I don't feel the home life feeling I would expect to feel when visiting my mother and I wouldn't want her in any other atmosphere.

I think they do a great job overall at The Heritage of Cedar Rock. The facility itself is very warm and inviting, and the staff and residents are so friendly and open! They really did a great job welcoming my loved one to the community!