Heritage Green and Daybreak

I visited my father for the first time since he has moved here. I was extremely pleased with everything. Facilities were clean and bright. Staff was friendly and very respectful of the residents. Activities director was superb!

We were looking for memory care for my loved one and we couldn’t have been more pleased with all heritage green had to offer. The community is clean and the staff were so friendly. It was fun to see karaoke with the staff and residents. There seemed to be lots of hands on care for these dementia patients. We are moving forward with the admission process. We didn’t get to taste the food, but the menu looked really good and they brought out banana splits to all the residents and us while we were there.

Our family has been very happy with the care our Mom has gotten at Heritage Green Assisted Living. She is kept active, gets to do things with her peers, which keeps her from being lonely. It is a very nice and welcoming facility. She has 3 meals and snacks, medication administered, dr, physical therapy, group activities, hairdresser. Everyone on staff is friendly and tries to make their residents have fun and make the families rest easy.

Before choosing a Memory Care facility for my wife, I visited all the facilities in the Lynchburg area. All facilities do their best to sell you on why they would be the best choice for you and your loved one and we are fortunate to have so many great facilities to chose from. For me, Heritage Green stood out with the staff's friendliness and genuine concern for my wife's well being. They send me pictures and texts with updates on how she is doing and reach out to me to help me through this transition. I can not say enough about the great folks at Heritage Green.

This is a very nice place to go and send your loved one to. They are very caring and they are good at taking care of my loved one. All the staff are friendly. The staff are very good at answering or addressing questions or concerns about my loved one. They are able to assist with medication management, dressing and bathing assistance as some of the care offered. The laundry, apartment, care, changing of linens, all the meals, transportation, and utilities are included in the monthly fee.

From the very first meeting that I had here with the representative and director we felt a very warm and friendly connection. This is what helped us decide where to place our loved one. The activities have been wonderful for my loved one. They play ball, they paint, and more they have a lot of great activities that we feel have been very beneficial to our loved one

With the staffing shortage sometimes the response time is longer than what it should be.

Be prepared to initiate all communications with the community, I would like to see this improved. I would not recommend this community to others if there were other options.

My wife entered Memory Care at Heritage Green Daybreak a month ago. This has been the most difficult time of my life. I don't know how I could have gotten through this without the caring, professional staff at Heritage Green and I mean all of them. Covid-19 makes their work more than twice as hard as it ought to be. God bless them.

Wonderful place and staff. My step-mom and aunt were there. The care they both received was excellent. It is a caring place with staff that goes over and beyond. The activities staff is super. I will be forever grateful to them for years of great care to my family.

Peace of mind. That is the greatest value Heritage Green offers me. I relocated my mother here from her home. It was a difficult adjustment. Heritage Green went out of their way to make her transition easy. And now with the Covid issues, they have made my concern over her almost non-existent. I know she is in the best place. They have taken extra measures to make sure their residents and staff are safe, They have gone out of their way to find ways to keep them engaged. It has been difficult not being able to see her in person, but they have made it possible to remain in contact with Mom. They staff care about the residents and it shows in their treatment. I researched several places before choosing Heritage Green and no longer need to second guess my decision. I know it was the right one.

My mother [name removed] loved it there. We didn't know what we were going to do. Heritage Green made it so easy to get my mother there. Everyone was really nice. The staff is great.

Our Mom has been a resident at Heritage Green Assisted Living for 3 years. The decision to have her live in assisted living was very difficult. We visited several residences in Lynchburg. She preferred a smaller residence with everything on one floor - she had a fear of getting lost. We knew we had found the right fit once we came to Heritage Green. Everyone was friendly and we could see that they truly loved the people for whom they cared. And it has remained that way for the three years she has been there. As a matter of fact it in many ways seems more loving. The staff keeps Mom engaged with lots of activities. The meals are tasty (first hand knowledge) and it is well maintained and clean. And they have been so vigilant through the recent quarantine. I so appreciate them all!

My father required respite care for recovery following surgery. He stayed in AL at Heritage Green and had a great experience. His room was clean and tidy, laundry was done every morning and returned folded nice and neat the same day. Cleaning was performed daily. The food was very good, with plenty being served. The staff was friendly and very helpful. Medication was given appropriately and with consideration to his specific needs. Very inviting atmosphere all the way around.

My mother says she is treaded kindly by everyone there. My low rating is for the person that toured us told us lies and mislead our family. We trusted this individual and wrote a check only to find out later that the place was not what she had sold us. It is also our fault for rushing through the paperwork.

I have an uncle who have been lovingly cared for at Heritage Green since 2014 in the memory care unit. He is 92 and is still going strong! In 2019 the family had to face the emotional challenge of the sudden task of providing care to his 88 year old brother and 86 year old sister. I have been simply amazed at how the staff at Heritage Green responded to our needs! They have shown professionalism with empathy that helped put my concerns at ease. They made arrangements to have the brothers share the same room! I thought it was phenomenal how they worked with the family to provide a smooth transition during a stressful time for the family. Everyone was so please how everything worked out! Then things got really amazing three months later when we learned that their sister suddenly needed assisted living and had to move from out of state. Oh, no! Here we go again the family thought. Heritage Green was not my aunt’s first choice but because of the family’s experience with Heritage Green we decided we better have Heritage Green as a back up plan. Boy, are we ever glad we did! All the staff at Heritage Green stepped up and came through where others did not. Heritage Green were genuinely happy as well as the family to have all three of the siblings together! My experience with Heritage Green has been amazing and I truly felt blessed to have them in our time of need. They treat us like family and they have done a phenomenal job of looking after my two uncles and aunt. Thanks to all of the staff at Heritage Green from the bottom of my heart! ??

I had an opportunity to tour several places in Lynchburg for my dad but when I ran across Heritage Green I was impressed. The community was clean and inviting and the staff greeted us with smiling faces. I had no idea on how start with the process of finding my dad a home but Ta'Shauna in the marketing department held my hand and made the process so streamlined for us. I will be forever grateful for Heritage Green and all they have done for my dad. He's so happy and we all love seeing our dad so happy.