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A Place for Mom has scored Heritage and Resorts of Augsburg with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heritage and Resorts of Augsburg has 3 reviews with an average "overall experience" of 1.7 out of 5.
This facility was taken over by an outfit based in New Jersey in early 2024 and they have absolutely NO CLUE how to manage a senior living community. From totally incompetent and ignorant ownership and leadership (including interim directors coming and going) to low morale among workers, being understaffed (including workers leaving in mass and with a very low retention rate), no team work, unkept promises to family members to mice and ants seen regularly, to facility bills not being paid, to dirty common areas to dead fish due to aquariums being neglected and the list goes on...this place is AWFUL!!! Do yourself a favor and look elsewhere!!!!!!
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No longer on our list. Their buy-in fee is rediculous ($100K+) and when we noted that the buy in fee, the monthly payments, and additional costs were our of our range, the phone call was cut short to basically "well we can't help you, good bye".
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Met the director, loved the location and level of care was impressive. Concerned with lack of handicapped access to the front of the bldg. Needed to enter up ramp down by the church and front door steps did not have hand rail. rooms were very small and no companion rooms
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See what the neighborhood has to offer and what’s nearby:
Heritage and Resorts of Augsburg offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Heritage and Resorts of Augsburg 1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (410) 486-4573 to reach a resident at Heritage and Resorts of Augsburg.
To reach a resident at Heritage and Resorts of Augsburg call: (410) 486-4573
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.