Atrium Village

We are very happy with the management and services at Atrium. All is well!! I am so glad that we selected this facility for my sister.

She loves the activities and the community. [name removed] is over the moon with the care she has received, the cleanliness of the building, the quality of the food and the responsiveness to her needs.

I give a 5 on everything. My sister lives at Atrium Village and I'm am very happy with the staff and the facilities. Everyone is kind, friendly, and helpful. Absolutely I would recommend this community to others, and I have recommended them to friends.

Mom has moved back to Georgia and is loving with her sister about an hour away from me. Atrium Village was fantastic though and we really really loved the place.

The staff are friendly and helpful. I would recommend to others. We picked this community because of the price.

The staff at Atrium Village have been wonderful. They made a tough transition for my mom much more palatable. She was still in mourning for my Dad and was uprooted from her home to this Senior Living Facility. I didn't think she would come around so soon. The staff made that transition happen, all in 4 months time. [Name removed], the Executive Director there, is just like his name. A spiritual song that soothed my mom's spirit. He would send pictures of her smiling and enjoying the activities. He gave me comfort that my mom was in good hands and care. The staff were there to encourage her and to assist her. She went from not eating, to gaining 25 pounds. Communication with the family has been great. Me and my brothers get called often with concerns, like a change in her habits or hints for dealing with certain situations. They've been awesome, we love them! Mom is doing very very well.

It was not enjoyable as a total experience for my Mother and me. It was probably more affected because of the lack of staffing and the use of " fill in " personnel which changed always . Weekends were horrendous in terms of the provision of care. Knowing what I know now and had experienced with Mom , I would not have her there as a resident. I selected this place because of its proximity to my home . The other places that I visited were unacceptable on many levels in terms of safety, sanitation and location.

My loved one and family have had a good experience with Atrium Village. The staff is kind and caring. Everyone is friendly. There are activities and meals provided to assist with socialization of the residents. This is a community we would recommend. While the facility is rather expensive, the staff is extremely accommodating and will work with you to try and meet your budget. There is a shuttle service, but it could use some improvement. Overall great experience.

We had a really great experience with the Sales Director, and the move to Atrium Village was so easy. My dad was able to tour before we signed the lease, and he was really excited to transfer. The inside of the faciity is beautiful. After moving dad in, some of us sat by one of the firepalces to just catch our breath and relax. My dad is making friends and playing pool almost everyday. He was assisgned a "buddy" for the first month to show him around and do things with. They became fast friends and he joined us for dinner, in Dad's room the last time we were there. They grab each other when it's meal time and check in one one another. There are activities that I still have to nudge Dad to go participate in , but there is literally a full calendar of things for him to do daily. Dad is on the Assisted Living side, which we are really happy about, but wish it wasn't so segregated. There is a different calendar of activities for the Assisted Living folks, so my dad is limited to the number of people he can mingle with. Other than that, we love that we don't have to worry about Dad taking his medication, and he tells me people are in and out of his room all of the time. Everyone is so kind, and all the employees are pleasant and know my Dad very well. There is a Nurse Paractitioner that visits twice a week, to see the residents and is already getting to know my Dad. There is a really nice therapy room, and my Dad goes several times a week, it's like a gym membership to him. They also coem to his room to work on his memory and he loves the attention. Lastly, the website showed an outdoor, inground pool but it does not exist. We were really looking forward to Dad spending the summer at the pool. Other than, that we are 100% happy with the move to Atrium Village and really proud of Dad for being so adaptable.

My experience was very nice at Atrium. It's a beautiful facility and everyone there was so polite. The food was not to good but the dining staff was excellent. We joined Bingo and had a blast!. I will definitely be moving my dad here.

Value for the money, activities, food and cleanliness are the weak spots. There is no on site owner of the facility. If the 2 elevators in the assisted living building, one has been out of order since the end of august. The elevators are disgusting.

They try to make things right but some of their floor staff is negative and not helpful but others are great.

Had an awesome meal with family at Atrium Village

My mother is in memory care, she is in a secure area. The staff needs to do better with memory care, I believe they could improve with the care or get more specialized staff for the memory care patients. The food is good, the place is nice and clean.

I'm kind of dissapointed. They are not doing what hey need to do. For example, They are supposed to help dad, with his selection of clothing, and they are not doing that. He is not getting the help that he needs. The staff is very friendly and nice. Again they are not doing everything that they should be doing. There is no complaints about the food. Dad does not participate in activites but attends exercise classes, three times per week. It is expensive, and I am not real happy righ now but I am satying optimistic, and hoping things will get better. Anuyone else looking into this community, should stay on top of things, that should be done.

The community is very understaffed where my loved one is located in the community. The staff communication isn't what it needs to be, as the staff doesn't get back to the family within 24 hours. There is no way for the residents to alert the staff that they have fallen and can't get up or need any assistance. The staff ratio is typically 3 staff members for the residents that are in the specific are where my loved one is in. I end up caring for my loved one during the visits, and this has caused more stress for me. It is waste of money due to the community not being able to provide the care that my loved one needs, and that the community said they would be able to provide the care that they said they would. There have been personal belongings removed for my loved one's possession since being in the community. The community is willing to accommodate the staff more than the residents.