Heatherwood

The staff is very friendly and helpful The place was updated with new carpets and new paint The food is very good offering multiple choices at lunch. My moms apartment size is great and perfect for what she needs.

The welcome committee as well as the management make sure to get to know each new resident, and checks on his/her well-being regularly. All the staff are super-friendly and tries hard to accommodate each person's needs. New kinds of activities would be nice for those who don't want to attend movies or chapel each day.

My mother in law is very happy in this place and she got very good extra care since she had a foot cast in the beginning. She likes the meals, the activities and she likes the people working there

I have enjoyed living here at the Heatherwood community very much. What I like most is that the staff is very friendly and helpful with everything

The staff at Heatherwood are very friendly and accessible. There is always a manager either in the front office or nearby in the dining area throughout the day, so it's easy to ask them for help when needed. One evening when my Dad was first moving in, we came back from shopping and found the front door locked. He was not sure how to get in after hours (that was a question we forgot to ask!) but made a quick phone call to the managers and they came to let us in right away. I love the peace of mind knowing that the managers live on-site! Also my Dad had some doubts when he first moved in, but within a couple weeks he was making friends with other residents and joining in some activities. He is also eating much better than when he lived by himself. Overall we have had a wonderful experience with Heatherwood, and I am so grateful my Dad made this choice.

My loved one, is not happy with the food because the portions are small and it's very bland. The staff is friendly. It's a very nice apartment, which is set up very well. She's starting to make friends. Overall, it is kind of expensive.

She is making friends Staff is good, some inconsistency with changeover but is getting much better with time and consistency. Meals are improving but have been getting much better than at the beginning. She is thriving now after some adjustments.

One of the biggest features that drew us in when we were looking at communities was how friendly everyone is here, including all of the tenants. My loved ones seem to be enjoying the staff, and the staff are very willing to help. Maintenance has been particularly helpful in getting them set up. And the staff live on-site, which makes a big difference. The food is not as good as we were expecting. But other than that, my loved ones seem to be getting everything they were promised and are paying for.

I've spoken many times to the present management, and they're always very engaging and listen to what we have to say. But some of the things aren't being handled the way they should be. The food is not up to par. My loved one tells me it's not good, and his fellow residents say the same. They serve a lot of filler, a lot of pastas, and it's not what it should be. They don't have options really. If you don't like a meal, they could probably make you a sandwich. I think for as much as we're paying, the food should be better. Also, it can take a long time for things to be fixed. The TV keeps going out, and they won't make the upgrade to cable/tv system. After being here a few months, some of the washers/dryers are still not working. Management says they're on order. But the overall facility is lovely. The layout and aesthetics are nice, and it's very clean. I think they have a lot of great activities for the residents They people are friendly. And because it's a retirement community, you can come and go as you please.

The community is very friendly, helpful, and clean. The apartment is very homey. I would recommend this community to others

The community was very nice, clean, and fairly well run. My loved one and I didn't like how they did meals, as it took too long. The food was good, though. The management team was responsive, if you had a problem. The residents were very friendly. If you wanted companionship, or to hang out they were willing to do that. They also were open to you being by yourself.

Heatherwood is a great place to live. Our 4 managers are wonderful!! Heatherwood is beautifully decorated. I definatley would recommend Heatherwood to others.

I am very pleased with the services @ HW. In comparison to other places - HW appears to offer much more for less. - Extra caring, compassionate, helpful staff. - A simple month to month rental fee - no $ down. - Spacious and brights apts. - cleaned weekly with full cable. - Hot meals served 3x daily in an elegant dining room. - Many indoor - outdoor areas for residents to socialize. - Scheduled daily activities including weekly field trips. - Company can can take residents to various places withing reason. - Ample parking - Outside agencies welcomed to assist residents requiring extra services-

Enjoyed living at Heatherwood, Tewksbury. Management has always worked hard to accommodate and make everyone comfortable. [Name removed] and [name removed] are doing a great job. I plan to retire someday. Because of them.

I have lived here since the opening of this building, March 2015 and my needs have been always fulfilled! I no longer live alone! I have joined in activities whenever I choose. This is now home to me.

Heatherwood is a perfect home for everything you could ever want. Apartments are perfect and you have a cleaning lady who cleans every week and changes your bed. I'm very happy living here.

I am happy and lucky to reside at Heatherwood. I feel comfortable and safe. The food in general is quite good - sometimes a meal may not be great but it certainly satisfies my meal. I am grateful for Heatherwood living here and have no reason or intention to leave. The managers are friendly and warm.