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My loved one was previously a resident at Havenwood of Richfield and the overall experience was okay. The cleanliness and friendliness was good. The staff, care services and meals were good. Based on our experience, I would recommend Havenwood of Richfield to others.... Read more
Just a few miles from Long Meadow Lake and Fort Snelling State Park is Havenwood of Richfield — a multi-story, craftsman-style community offering personalized independent living, assisted living, memory care, and respite care services. Dedicated team members are available 24 hours a day to provide personalized support, and the culinary team prepares delectable, restaurant-quality meals each day. Havenwood of Richfield residents can also choose from various pet-friendly studio, one-bedroom, and two-bedroom apartment styles to call home.
All residents can enjoy a variety of benefits like health and wellness programs, customized therapy, and a diverse life enrichment calendar. There are also plenty of amenities to take advantage of, such as the stylish cafe and the movie theater. Independent living residents have the freedom to come and go as they please, while those in assisted living receive the personalized assistance they need to thrive.
For seniors with dementia, there’s an exclusive memory care neighborhood specially designed to promote independence through landmarks and sensory cues. It also diminishes excess stimulation. Trained caregivers use The Village Program® to tailor each resident’s daily routine and activities to mirror their former lifestyles and interests.
Havenwood of Richfield isn’t just like home — it is home.
To explore the...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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My loved one was previously a resident at Havenwood of Richfield and the overall experience was okay. The cleanliness and friendliness was good. The staff, care services and meals were good. Based on our experience, I would recommend Havenwood of Richfield to others.
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Response from Havenwood of Richfield
May 24, 2024We really appreciate your feedback! Thank you, and have a fantastic day!
I can't say enough about Havenwood of Richfield! Even when mom was dying, [name removed] , the head lady there came back from being at home to help us! There were 2 young aides there that my mom just loved! They were so sweet and caring! I thought that the food was great. I would highly recommend Havenwood of Richfield to others.
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Response from Havenwood of Richfield
May 10, 2024Judy, thank you for the high star rating! We always strive to provide top quality service to every resident, and are pleased to hear that you enjoyed your experience here at Havenwood of Richfield!
The food is not great, but that's okay because I have my own kitchen. The cleanliness is great. Staff are generally on the ball. Communication with my family is good. The maintenance guys are timely and respectful. They take time to explain things to me. All in all, I feel safe here. There is lots to learn and participate. Lots of people to meet!
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Response from Havenwood of Richfield
February 22, 2024TThank you so much for the positive review! Please don't hesitate to reach out if there's anything we can do for you.
My dad liked the size and location.It's great. I would recommend to others.
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Response from Havenwood of Richfield
October 17, 2023We are so happy to read such a great review about Havenwood of Richfield! We can't wait to see you again, have a great day.
My loved one is currently a resident at Havenwood of Richfield and overall her experience here at this facility has been good. The cleanliness of the facility is good and the cleanliness of my loved one's room is okay. One suggestion that I would give: A schedule of activities for the family of Memory Care patients. One that shows the days that Memory Care residents take part in activities that are in and out of their unit. I would recommend this facility to others.
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Response from Havenwood of Richfield
August 28, 2023Thank you for your kind review; we are happy to pass along your comments to the team here at Havenwood of Richfield!
My mom is currently a resident at Havenwood of Richfield and overall our experience with this facility has been wonderful! The cleanliness and friendliness are great. The staff and quality of care are also great! We have no regrets about moving mom here. It has been the best decision. I would recommend this facility to family and friends.
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Response from Havenwood of Richfield
August 30, 2023Thank you for your recommendation and kind words about our Havenwood of Richfield team. We appreciate your five-star review. Have an excellent week!
We picked this community, because my loved one lived at another Havenwood location but this one is closer to family. Mostly positive with staff and cleanliness. But rooms smaller than other facilities, very poor meal plan which makes the amount paid per month frustrating. I would recommend to others.
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Response from Havenwood of Richfield
June 2, 2023We appreciate you taking the time to share your positive review of Havenwood of Richfield. Have a great week!
The memory care unit was very peaceful and welcoming. We like that it is a smaller unit and that made it feel like a home. The staff in memory care are very friendly. They are attentive to the needs of the resident. They encourage residents to participate in activities and we like that social aspect. I am always greeted by The front desk employees with a smile and welcome. The only thing I am not particularly pleased with is the lack of communication between me and some staff (RN, sales and executive directors, unit staff). I was not made aware that my mom was out of a medication. It all worked out. However, I see room for communication improvement. Overall, we very much like Havenwood and feel this will be her permanent home.
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Response from Havenwood of Richfield
April 12, 2023Thank you so much for your positive comments about Havenwood of Richfield! We appreciate you taking the time to share.
Based on our experience so far with Havenwood at Richfield community we would recommend them to other families. We thought the room here at Havenwood was the nicest in terms of size, amenities and even the pricing. The reason we gave the meals 3 stars is just going off feedback from our loved one - but we also know she can be pretty picky. Our loved one seems happy with the activities they have.
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Response from Havenwood of Richfield
March 2, 2023Hello Robert! Thank you so much for sharing your thoughts and experience about Havenwood of Richfield. We hope you have a wonderful day.
They have been under a couple different management companies. It took me over a month to get a fob to get into the door. My wife has been hit by other residents more than once in the memory care area. They seem to do very little in terms of engaging patients. It took forever for them to evaluate her medications, it took months. Last week, the DON quit. I do not know who is filling that position currently. Feces was found in her shower numerous days in a row. My loved one has been having laundry issues, missing her clothes, lost her blankets, etc. The staff in her wing are great, they do a great job with her. My loved one is not sleeping and it is not being handled to make sure she is getting sleep. After a review of my loved ones medicines, the staff couldn't even access her medicines while on a zoom call. They blamed switching companies again and no one seems to know what is going on.
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Response from Havenwood of Richfield
April 19, 2022Hello! Thank you so much for sharing your thoughts and experience about Havenwood of Richfield. Catering to every detail of the senior living experience, we bring personal attention to our management process, helping residents continue to live gracefully. We would like to hear more about your experience so we can ensure all expectations are being met and exceeded. Please contact us at (612) 260-9393 or at your earliest convenience. Sincerely, The Havenwood of Richfield Team
See what the neighborhood has to offer and what’s nearby:
Havenwood of Richfield offers Semi-Private, 2 Bedrooms, 1 Bedroom and Studio. Learn more.
Havenwood of Richfield has received an average review rating of 4.4 based on 10 reviews. See all reviews.
Call (612) 286-8762 to reach a resident at Havenwood of Richfield.
To reach a resident at Havenwood of Richfield call: (612) 286-8762
4.2
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3.8
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2.6
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5.0
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4.3
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3.9
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.