Harmony at Victory Station

This place does not truly honor continuous care. If your relative’s health declines, this place will push them out very quickly. They do not have adequate nursing staff and there is lots of turnover within the nurses and techs offering care. There is dishonesty from the top down and a lack of empathy and respect for both the client and respective family.

Very nice place but food is not so good for the price I pay. it is too expensive I am in the independent living area. All they do is clean once a week and they do not dust. You have to pay extra if you want them to deliver your meal to your room and when and if they do it is cold The staff is very nice. Apartments are a good size. All the rooms are good size. Larger closet in bedroom would be nice. The kitchen is good size with plenty of cabinets. I would rather have a larger bedroom closet . Kitchen is larger than I need now.

Everyone is super nice. You need help with something they are happy to assist. Even all the residents I have met are real nice and friendly. Everyone makes you feel welcome. I have been living at Harmony since [date removed] and .family and I feel we made the right choice. The facility is beautiful.

It's a beautiful place for a parent/someone that is independent, as I am not familiar with any other care. The annual increases are high and frequent. We have experienced two increases in a year and half.

What we like most about Harmony at Victory Station is the fact that there was such a positive attitude there, lots of sunlight, friendly staff, cheerful and very clean! Based on the experience we have had with Harmony at Victory Station we would absolutely recommend them to other families

The staff was very friendly and accommodating. The office was easy to work with when problems arose. I felt like my mom was very well cared for and looked after.

The reason we gave the meals and dining service a 4 is only because our loved one was a picky eater. I can't thank the people at Harmony for y'all that each and everyone did there while mom was there. We would absolutely recommend this community to other families based on the experience we have had so far.

I would tell a friend that Harmony has taken care of my mom the way I had hoped and has treated her kindly and compassionately. Their attention and comfort has made her comfortable in a new environment, and we know she's in the best place for her. We chose Harmony over others because of the cleanliness of the facility, the enthusiasm of the staff and the program variety they offer. And most importantly to our mom, the food is great!

The staff at Harmony at Victory Station were fabulous and took such great care of my dad up to the very end.

The experience has been great. I will definitely recommend this place to others.

It was nice. It looked better than the other couple I looked at. I would recommend to others.

The staff is friendly. Communication has been good. The move in process was easy, no issues. I would recommend this facility to others.

The staff was very unprofessional. When speaking with me they would curse and talk about other patients. They were very rude to my grandfather although he wasn't the most pleasant to work with because he was in memory care they didn't treat him with respect. His room was always filthy. Someone was supposed to clean it once a week but it was always disgusting every time I visited with him. The smell was outrageous and he had blood/food/dried up feces on the floor. Tuna fish that was in his drawer (he was in memory care) that was left in there so long bugs were flying around it and it smelled like something died in his room. Anytime I addressed my issues with the Director over memory care she would always make excuses for the behavior instead of trying to correct the problem. I will never recommend this place to anyone! Absolutely horrid. This place is a complete nightmare Have more professional staff, treat residents in memory care with more respect, actually clean the rooms of residents and when issues arise and are discussed instead of making excuses, actually try to fix the problems

I am currently a resident at Harmony at Victory Station and things have been very good for me here so far. The staff and the facility are nice and efficient. For the first two weeks I thought that the food was very good, but now it is okay. The menu is full of pork, which is boring. The soup is good on most days. More sandwich choices would be great. Overall, I think I would recommend Harmony at Victory Station to others.

What we like the most about the Harmony at Victory Station is the fact that there was such a positive attitude there, lots of sunlight, friendly staff, cheerful and very clean! Based on the experience we have had so far, we would absolutely recommend this community to other families!

I would rate all a 5. Overall we have had a very positive experience and my dad is thriving there! My dad is thriving. He is in memory care and the staff is very attentive and patient. I get feed back on his care and status. And if anything is out of the ordinary it is followed up on quickly (i.e. physical changes needed nursing or doctors care, physical therapy, hygiene supplies and general well being. Staff is very responsive to my mom and other family members during regular visits.

The thing that we love most about Harmony at Victory Station is that they really care about all of the residents that are living there. The residents even all look out for one another. Based on that experience we would definitely recommend this community to other families.

My experience with harmony has been very good. Both parents went to live there. They lived in different areas as mom went to memory care and dad is in assisted living. We chose this facility because they could both be in the same building and dad could visit as much as he wanted/was able. We started the elder care journey caring for mom ourselves. Then we went to a senior living facility. Mom was not cared for adequately, prompting our family to search for another spot. The memory care unit was why we chose Harmony. Well staffed. Quality nursing care. Clean facility and kind people. Mom lived nearly 2 years there. I'm so thankful we chose Harmony. The nursing staff and support team were (are) excellent. They walked with our family through the valley of the shadow of death. I could leave each visit with full confidence mom was being compassionately cared for. Picking Harmony was an excellent choice.