StoryPoint has been the answer to my family's prayers. The facility is beautiful and the apartments are very nice. There is a posted daily calendar of activities and also a weekly calendar for each apartment. Some of the activities I've witnessed are a University of Memphis tailgate party, music playing in any of the common areas, art classes, field trips, etc. The dining room is lovely and the meal selection is impressive. My mother is very happy with the quality of the food selection. She is also very happy that she has the independence to walk down the hall to the salon and get her hair and nails done. I personally have been a very appreciative of the nursing staff. The StoryPoint team is professional, considerate, extremely helpful, and very kind to my mother. The sales team, the front desk receptionists, the nurses, the activities directors, the kitchen staff and housekeeping are all angels and are making a huge difference to my family.... Read more
Situated in a charming town just outside of Memphis, located near Shelby Farms Park, is HarborChase of Cordova. This picturesque community features spacious interiors complete with comfortable furnishings and large windows for natural light. HarborChase of Cordova offers independent living, assisted living, and memory care services that are tailored to each resident’s individual needs, and highly skilled team members are available 24 hours a day to provide residents with an ideal balance of care and support. The culinary team prepares delicious dining options made with fresh and local ingredients, which can be enjoyed in the tastefully furnished dining room.
In addition to exceptional care, this community offers premier amenities and an evolving calendar of events and activities. Residents can socialize with others in the stunning courtyard, practice their short game on the putting greens, or take a dip in the heated, indoor pool.
The community also offers world-class memory care at The Cove. Here, residents receive highly-focused, personalized care that is tailored to their unique needs. Team members are specially trained in the latest therapies and strategies to care for those with memory loss, helping them live the best day every day.
HarborChase of Cordova is an assisted care living facility...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.5
Review Score
Review Score
50 reviews9.5
Out of 10
5 star
76%
4 star
10%
3 star
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2 star
6%
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6%
A Place for Mom has scored HarborChase of Cordova with 9.5 out of 10 using our proprietary review score based on 40 reviews in the last 2 years. Over all time, HarborChase of Cordova has 50 reviews with an average "overall experience" of 4.4 out of 5.
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Please do not place your loved one in this memory care facility. We would visit my family member multiple times per week and, almost every time, had to find someone to come and clean his room. He would have on dirty clothes and be wet. We spoke with the employees and called supervisors - but were rarely able to speak to anyone - without result. I have never received such poor care and service by a "high end" provider. We removed him after he fell on consecutive days and he passed away 4 days later. It was a horrible experience.
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A variety of options are available from memory care to independent living with patios/garages available. On site eatery/deli available for friends and family during the day as well as an evening bar and entertainment. I highly recommend StoryPoint Cordova to others looking.
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We toured several facilities before making a decision but when we entered Harbor Chase we knew this was the one. It was clean, all the people we encountered were friendly and looked genuinely happy. It was inviting and had nice common areas for residents and/or families to gather. My only complaint was move in day. We didn't get a list of "how to" such as laundry, cleaning, appointments, etc. Overall, it is a great place and our mother is doing very well living there. Dining room/meals are very good but under staffed.
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Would not recommend the community. They need additional staff in Alzheimer's area. If they say they are offering a service, they need to make sure they're able to offer it. The community told me they would provide arts and crafts, but didn't.
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I would recommend the facility, but I do have issues with them not returning messages. This has happened more than once.
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Satisfied overall, however many times they seem to be understaffed. They say that the number on duty is what is called for but it doesn't seem to be enough for the number of residents . They admit there is often times a shortage of workers on the weekend.
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Very short staffed and reflects in the care of the residents. All in all it's been fine. It's been a few bumps lately but we will work through it. The staff that is there regularly are amazing folks!!!
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The facilities are very modern and clean. Any staff member is eager to assist you with any needs or concerns. & there is always daily activities for the residents. My mother's apartment is very spacious.
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What peace of mind to know my mom is being well cared for as well as being happy and content. Great staff, cheerful environment, clean and beautifully decorated.
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The staff here is great and they care about the residents. The food is hands down the best! Very clean and well managed community.
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The grill room is certianly something we use very often. You would not believe the wonderful meals we get to enjoy.
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I toured the facility looking for a home for my grandmother and was very pleased when I toured. The staff were extremely friendly and helpful with providing information about making this transition in grandma's life.
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My mother absolutely loves the activities there. She enjoys going on outings that are provided every week and she also enjoys the entertainment. She's always bragging on the activity ladies.
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When I walked in I felt like I was at a resort. Upscale dining. Lots of amenities. Residents playing bingo for prizes. Live entertainment.
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The staff members are very friendly and respectful. The amenities are the best we have seen/nicer than those in Illinois. They work really hard to get mom engaged in different things to do around the community.
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The deli-restaurant style eating available in the lobby. The piano bar with entertainment all stood out among other communities. Smell, cleanliness! 24/7 access.
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Our family had an in person tour with HarborChase of Cordova and it was a great tour experience but too expensive. Like a facility with independent living people their too. They are good advocates for the needs of all in any facility.
Our family had an in person tour with HarborChase of Cordova and we loved the community it was our initial first choice for our loved one.
I was blinded by the beauty of this facility. I realize now that looks are deceiving. The memory care unit is understaffed and poorly managed. I was told a lot of lies before my loved one moved in, such as the staffing ratio being 1:6, which is not true. There were only two staff for almost 30 memory care residents. If you are looking for quality care for your loved one, this is NOT the place. This place is not equipped for memory care. There are more things wrong with this place than right. This facility appears to value profit more than patient care and safety.
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Staff is not as engaging and does not follow through with needs of the clients. Especially upper management.
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See what the neighborhood has to offer and what’s nearby:
HarborChase of Cordova offers 1 Bedroom, 2 Bedrooms, Studio and Semi-Private. Learn more.
A Place for Mom has scored HarborChase of Cordova 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (901) 250-1195 to reach a resident at HarborChase of Cordova.
To reach a resident at HarborChase of Cordova call: (901) 250-1195
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.