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All of the staff was very friendly and respectful. My mom enjoyed the food. She also enjoyed the activities and the prizes. I did notice an odor of ammonia, urine. Security was top notch, and that was a concern. Thank you to the entire staff for comforting my mom at the end of 95 years. The contact from the owner after admission was great customer service. I would recommend this facility to others.... Read more
Tender Reflections:
Our mission is to be the preferred assisted living provider specializing in memory care, offering value and encouraging independence in a fulfilling, nurturing, safe and supportive environment that exceeds our residents expectations, enrich the lives of those we serve and employ with a collaborative and compassionate approach.
Tender Reflections Assisted Living Community specializing in Memory Care and Dementia.
Tender Reflections serves seniors, male and female seniors (55+ years), the frail elderly and the care of persons with irreversible dementias such as Alzheimer's disease. We are dedicated to having our resident's age in place. This means we provide care for the natural or clinical changes associated with aging. We see most of our residents to life end by meeting identified needs using staff, family and alternative services such as hospice, given the specific needs can be met safely and effectively within our scope of capabilities.
We also offer Respite care, as defined as temporary placement for no more than 28 consecutive days for care, treatment or services. This may be provided for persons with or without dementia. Respite services are dependent on room availability and an assessment assuring the person's needs are congruent with this program.
It is...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
16 reviews9.2
Out of 10
5 star
44%
4 star
38%
3 star
0%
2 star
7%
1 star
13%
A Place for Mom has scored Frontida of Elkhorn with 9.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Frontida of Elkhorn has 16 reviews with an average "overall experience" of 3.9 out of 5.
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3.9
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3.7
Very happy they're very good care no matter when we stop by. Everything is good.
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Response from Frontida of Elkhorn
August 20, 2024Thank you for the positive feedback!
All of the staff was very friendly and respectful. My mom enjoyed the food. She also enjoyed the activities and the prizes. I did notice an odor of ammonia, urine. Security was top notch, and that was a concern. Thank you to the entire staff for comforting my mom at the end of 95 years. The contact from the owner after admission was great customer service. I would recommend this facility to others.
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No data collected
Response from Frontida of Elkhorn
August 20, 2024Thank you for allowing us the opportunity to care for your mom. We hope you are doing well.
My loved one was a resident at Frontida of Elkhorn. Everything was great for my loved one at this facility. The friendliness and cleanliness were great. The staff and quality of care was great also. I would recommend this facility to others.
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I would recommend this facility to friends and family.
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My Dad needed a memory care facility and I didn't know where to start. Little did I know there was a facility close by us that was exactly what we needed. It is a very scary sensitive time in your life when you're having to find devoted care for a loved one. They answered all of my questions in a very patient caring manner. I highly recommend you give them a call if your loved one needs full time assistance.
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We chose Tender Reflections of Elkhorn because we needed something close to where I lived, a friend of mine had her father here and she had good things to say, and they had availability at the time. Her room size here is adequate for her needs. They do also have different room sizes you are able to choose from. I have eaten here and I thought the food was good, she also has not had any complaints. The best part about the community so far has been the peace of mind of knowing she is safe and taken care of. Overall, I would recommend this community to others.
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I paid my father’s monthly rent for the month but unfortunately my father passed away on the 8th of that month. I was told I would receive a refund for the 3 weeks. That was 2 months ago. I have placed many phone calls to the Elkhorn facility as well as the billing department. All I get are lies for I am still waiting for the refund. My experience with this facility caring for my father was poor and now with not getting the refund it’s only lowering my opinion even further of Tender Reflections
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I just moved my family member in this month. Beautiful facility. Staff are nice and management helped me with all my questions and worries. Younger staff that like there phones but overall a great experience. I was there yesterday and management and staff were doing activities. Just don’t feel staff should have there phones on them during lunch while feeding residents. That’s disappointing.
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We put our mother at Tender Reflections in March of 2018. The administrator at that time was caring , helpful and filled with love. Her and the staff were so caring of what we wanted for our mom. Then the main administrator left and slowly things started not happening. We had concerns but the staff were so good to our mom we couldn't move her. In January, I recived a call from the building, and lone behold it was MY administrator that I cared for so deeply that left and she is back. I know her and her team will get what needs to be done with caring and understanding.
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Our Dad was well taken care of. Spent his last days as happily as possible. Recommend TR and should go on a tour to see for yourself. The memory program here was worth the money.
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Lovely space, lots of Windows, walking paths inside and outside. Staff friendly and helpful. Residents looked well cared and facility very clean.
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Room available within budget
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The worst Assisted Living Facility . Under staffed, Administration lies to staff & Families. Caregivers try but not enough to go around.
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Response from Frontida of Elkhorn
January 24, 2018Thank you for your feedback. Sometimes we are just not a good fit, as it sounds is the case here. Please check out our stellar performance in the eyes of DHS.
I am not happy with this community and the way that the staff treat my brother. The staff lie about what they are doing for my brother when I talk to him everyday. The CNA"S are suppose to walk my brother and they do not. The nurses do not order is medication in a proper time so sometimes he has to go with out it. The administration does not ever get a hold of me or answer any calls. However, the community is clean and neat all the time.
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Response from Frontida of Elkhorn
January 24, 2018Thank you for your feedback. I’m happy to hear you find the facility clean and neat. Our partnership with families is vital to a successful stay in our communities. Families can request a care conference at any point to address any perceived shortcomings and have specific care requests added to the care plan. If ever you feel local administration is not attending to your needs, please feel free to reach out to our corporate office at [removed]. Curt R Crotty President/CEO ICM/SCG
Nice and bright. Good resident-staff ratio. From now till end of life residency sounds gloomy but is at the same time good to know.
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I am writing this for my husband. We have not seen any activities so far. He is not happy with the food for supper. Also he waits a long time after he pushes his buzzer. They seem to be short staffed. The staff that is there is very friendly and helpful. Many things are a la carte which for the price of staying there should be included. We would prefer a place where the dementia patients are separate.
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Response from Frontida of Elkhorn
January 24, 2018Thank you for your feedback. It sounds like you were in our community during the initial leaseup phase of our new community. We do specialize in memory care and it sounds like your husband was higher functioning and possibly more of a candidate for a RCAC type environment. We no longer utilize wireless pendants (buzzers) as they became more of a butler bell and distract our caregivers from doing proactive cares. I’m not sure what features or services you paid for outside your basic rent and level of care other than typical reimburesables. I’m glad to hear you liked our staff. Sometimes we are challenged when staff call in sick, but we do operate with a higher caregiver to resident ratio than most. Curt R Crotty President/CEO ICM/SCG
See what the neighborhood has to offer and what’s nearby:
Frontida of Elkhorn offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Frontida of Elkhorn 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (262) 723-1344 to reach a resident at Frontida of Elkhorn.
To reach a resident at Frontida of Elkhorn call: (262) 723-1344
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