Arbor View

They didn’t teach me anything about this in school would have been nice. Life is tuff staff at AV know that and have done great with my mom. And we made a bunch of new friends in the same boat. 3 months in still very new to us mom looks great.

The staff is very nice. We feel that my uncle is in good hands. Some misses on communication. But still very minor, and overall they are wonderful. They have always been responsive if I ask questions or notice something but there were a few things that were missed (i.e. making sure he takes showers regularly)<this has been corrected now. I really think they have an active place and I know Uncle [name removed] enjoys a lot of the scheduled activities. I feel we are for sure getting value for the cost.

What we like the most about Arbor View is the caring atmosphere. Based on the experience we have had so far we have already recommended this community to other families and will continue to do so.

My mom passed. My Dad is doing well. But there's really nothing for a blind man to participate in. What our family likes the most about Arbor View is The staff . Especially [name removed] , [name removed], [name removed]and [name removed]were very helpful and still are. we would recommend Arbor View to other families based on the experience we have had.

My loved one was previously a resident at Arbor View and it was a great experience for her. [Names removed] were two caregivers that were absolutely outstanding. They were so patient and caring. My mother really loved those two. Based on the experience, I would recommend Arbor View to others.

The workers are friendly and attentive to the residents. Facility could use a little updating. We picked this community, because it was close to my home and workers were friendly.

I had to remove my parent from this memory care facility. The staff is poorly trained, and in some cases not at all. I found their memory care program dismal. There are no stimulating activities as compared to the ALF next door. It's like they forgot about their memory care building. I saw no attempt at keeping it clean or inviting for the people living there! I was so disappointed in the lack of personal care provided and found all levels dismissive when I presented my concerns; basic running appliances, poorly put together meals, a decent place to sit w/out rips. For this level of care and price there should be some basic requirements. Instead, I found Arbor View caregivers did not reflect what their website promotes, there seemed no compassion for individuals with memory or cognitive issues, and ill equipped to oversee the diverse needs of their patients. I witnessed how abrasive and inattentive attitude flowed from the top down and any feedback was met with hostility.

Mom is getting really good care at Arbor View. She is always neat and clean. Her room is kept neat. They attend to your needs. If we ask about anything or voice any concerns, they get on it right away. The only thing I would mention is they could improve on communication - but I think that just comes down to fact that they're a little understaffed.

They have lots of activities, such as; Bingo, and church services. We picked this community because of the size of the community, and everyone was really friendly, including the residents. They take good care of my loved one. It's a really nice experience. Two fo the nurses {names removed] are awesome. I would recommend to other families. I would not mind living there.

Our experience with Arbor View has been great. They were really helpful with information and guided us to other resources that we were looking into as far as life going forward. The staff have been great and very easy to work with as well. I would absolutely recommend Arbor View to others.

Arbor View was okay. A little expensive comparatively. They did take my Dad when others wouldn't. They did have a very nice staff.

Our loved one says the food is much better here at Arbor View than at their previous community and we do think the value for the money is pretty fair.

Arbor View has been a great community so far. Compared to other communities in the area that we looked at, the cleanliness and friendliness from the people involved with the community were very easy to get long with and work with. We believe they have a lot of different activities going on, and even though we have not had the meals ourselves - every time we talk to our loved one they say everything is good.

I think it is a very nice, neat, clean, friendly facility. There are plenty of activities for anyone to do. My dad particularly loves their outdoor courtyard area, and they have a little garden out there with flowers. It's very nice. It's also a small enough community where I feel like he gets enough attention. The food looks wonderful, and my dad loves it. It's been a perfect fit for him.

I would want others to know that the staff seemed very overwhelmed and under skilled during our time here, especially with covid. They did not have the necessary protocols in place to keep the virus from spreading through the facility.

I visit my loved one very often here and every time I visit the staff is nice and helpful. The other residents there seemed to be friendly as well and glad to see people. The also provide activities like having an open bar once a month and once in a while they have outings to go to the store or various places. I’m pretty sure they have a calendar of some kind to keep everyone up to date on what is happening on certain days. One suggestion I would have if they could use better ingredients in the food they prepare. The food they provide isn’t that great, but other than that everything seems fine.