Fieldstone Memory Care Puyallup

The caretaking staff was very good, however the administrative officers were consistently changing and could not keep up with who to discuss any issues with and far too frequent policy changes and major price hikes to try to make up for previous administrators inattention. With the help of hospice we were able to find MUCH better care at a family care home nearby at more affordable cost.

Our mother is very happy at Fieldstone. The staff are very nice and they take really good care mom. If I have any issues or concerns. I let them know and they take care of it right away.

Very inviting. clean, lot of activities outside is very pretty and maintained, supplies for residents are available. Dementia and Alzheimer's. Nice place to live with other people when away from home and family.

I needed a place that evening and this place was decided upon by group of family and friends for it's cleanliness, size, activities offered, service aid to Alzheimer's residents. I have found it meets my needs.

I have been working for Fieldstone for 2 years now. I love everyone I work with we are all a team, we take care of one another as well as the residents. Being able to work everyday with my residents is truly a blessing, they bring so much joy and happiness. I wouldn't trade it for anything.

This was a problem that came upon my family rather quickly and unexpectedly. The staff made communication easy and provided a lot of information. Without being pushy and allowed access to tour the facility. Its more spacious and cleaner than others we toured. If there has been an issue with my mother since moving in, we have been promptly advised. I would recommend this location for anyone's family member in need.

Mom's diagnosis came on suddenly, so we had to scramble for a care facility. Though the cost may be more than others, my brother and I are pleased with the care and attention mom is receiving. The staff is so kind, and responsive and if she needs medical care, it's available without her even needing to live. I do wish there were more outside areas available but you caring do so much on a hill. We would definitely recommend if anyone is looking for memory care for a loved one.

The staff is caring and supportive. I appreciate are of the knowledge they have and reassuring to me. Care giving is not an easy job and they do it well. I think it is helpful that the caregivers are consistent and there isn't a lot of movement among personnel. I wish there were move activities that my sister would like to do. (i.e. gardening). She's not much for arts and crafts or coloring or watching TV. Overall we're pleased.

During my visits with my cousin I have been impressed with the professional attitude of the staff towards her. They also project a friendly and personal relationship in all their dealings with her. First name bases and a smile go a long way in effective interaction.

This community is beautiful!! It’s clean and smells good!!! The activities are entertaining, fun and keep the residents interacting while using their gross and fine motor skills. The staff is friendly and attentive. The front desk staff are helpful and greet you as soon as you come in. I’ve been very impressed with this facility.

I have a peace of mind knowing my mom is safe, in a secure environment. She has been well cared for and I have no complaints regarding care, service meals or anything else that they provide. The family orientation agreement that we made the right decision to place her here. We are very pleased.

Mom has adjusted pretty well since coming here in Feb. Between Covid and moms meds, we finally got her situated.

I feel my mother is in a safe environment at Fieldstone. Her needs are met at a time in life. Where her mind body have failed her.

I am very happy with the care that my mother received at Fieldstone. The staff is excellent and the facility is very clean and organized.

Facility is clean and orderly, staff is caring and supportive. Admin is helpful and informative. Activities are good but unfortunately affected by Covid. Food appearance is good.

Great, loving care for our sister. She was somewhere else, and we are so happy we moved her here.

I would be honest and let them know that most of their loved ones belongs would be missing after a month, that includes dentures and glasses, never to be seen again. My biggest problem was the RN. There was a discrepancy in his medication orders from the doctor and the medications I provided. She should have called me to ask and clarify what he should be talking but that didn't happen. He was off the medication from his admission. I had even ask the medication tech if he was still on it and was told he was, which was not true. Being a retired nurse I was very upset when I found out the truth. He ended up going to the hospital for over a week, coming out unable to stand, walk or feed himself and within a month had passed away. If you put a loved on in there YOU have to manage their care.

We have been very pleased with my husband's care over the last 6 months. The caregivers are very good and the admin & nursing are responsive to my concerns. The dietary manager has gone above beyond to please my husband. I would like to see more life enrichment things that include exercise and getting my husband involved. Select Therapy is a godsend.

Fieldstone has met the needs of my mother w/ early stages of dementia. They are kind hearted people that always try to put a smile on my moms face.