Deer Ridge Memory Care

It was not a satisfactory experience for me. They lost his hearing aids and he was basically deaf and his glasses. My husband's dementia was not well suited for that environment. The pandemic did not help. I was in the process of moving him when I had to move him to a behavioral/ psychiatric hospital to get him calmed down. He got Covid again and he died [date removed]. Not really able to hear me or his son and say our goodbyes. Such a sad time for me and his son. I am hoping it has improved. It was a fairly new and quite a few residents. I felt good that it was so clean and a beautiful facility. 75 residents with not enough staff. Especially with the pandemic. Recipe for disaster, especially for my husband.

Mom is doing well at Deer Ridge. They have been having Staffing issues, need more caregivers. The head nurse, [name removed] is the best! There are a few exceptional caregivers.

The meals are great! The staff are always friendly and seem to be very caring with the residents. I am not in her room much, but the rest of the facility seems very clean. My mom came from the hospital when she moved in and it was a smooth transition. I would recommend Deer Ridge Memory Care to others.

It is not a place for someone with Alzheimer's. My husband needed help with everything. We were told not to worry, he would be well cared for. He went to Deer Ridge on [dates removed]. He was hospitalized in May for ten days with an urinary tract infection, sepsis, pneumonia, oxygen in the 80's, high fever, etc. After ten days, he went back to Deer Ridge on hospice. He then went to the ER with an inflamed bladder the end of June. He had three urinary tract infections while there. We we were told they knew how to care for Alzheimer's patients. We found that is not true. There were times he was left wet for hours. Missed meals. Didn't always get his medicines or antibiotics. If you refuse medicines three times, you don't get them. Someone from family was there everyday. We were his advocates, but with all the sickness, his body could not take it any longer. This month would have been our 65 wedding anniversary.

We picked this community because it is great, with caring staff. Clean facilities, nice rooms. I would definitely recommend Deer Ridge to anyone.

They still owe me a $5,000 refund for community fee. It's been several months. We moved my mother out less than 24 hours after moving in!

The community is very nice and very clean. The staff seem to really care about the residents and their families. The dinning room is nice and the food is good.

This facility is absolutely the best that they could be. I have nothing but praise for them, the care, and the staff. If it weren't for this place, I don't know what I'd do. Communication with the family is very good. They were so helpful when I first moved my friend in, also. She was angry for having to be placed in a facility and didn't want to speak to me for awhile. The staff really supported me and helped me through that. They also kept me updated about her during that time, which was just wonderful and so helpful. This place is definitely a place that specializes in Memory Care and does it well. I visit often and they know me by name and know who I'm there to see. They couldn't be nicer or more helpful. I would absolutely recommend them to family and friends.

I think they're going through some growing pains as a new facility. They've had some staffing issues and a shortage of caregivers, but overall it's a nice place. It's very friendly and very open. They have multiple areas where the residents can walk around. There are lots of things going on and people moving about. It has been a learning process figuring out how to best support my loved one there and the staff there. I visited several other places with a lot less residents and felt like this would be a better fit for my loved one. We'll see how things go as the challenges of dementia progress over time.

We never had a meal there ourselves but the always looked to be really good and our loved one always liked to walk the track. Based on what we were able to experience we would recommend them to other families.

My mom has been in Deer Ridge since December and she continues to receive the highest level of care there. The facilities are beautiful and the staff members are excellent- they are always patient and helpful, keeping us well informed of any updates to her care. I enjoy visiting my mom there and often stay for one of the activities or to share a meal with her. It's such peace of mind, knowing she's safe and well taken care of when I can't be there.

I highly recommend Deer Ridge Memory Care. The staff are caring, and personal towards the residents and families. The staff were good at keeping me up-to-date with anything going on with my loved one. They would call if there were any concerns. Anytime I would visit the staff would come check on my loved one to make sure they were doing well. The community is beautiful. The director to the housekeeper to the chef are excellent to work with.