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Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom enjoys the food and has even become more social since moving there. She has also started to become more active in the offered activities, which is awesome. My one suggestion is to have better direct communication with families after someone moves in. I would definitely recommend the facility to other families.... Read more
Elderwood Village at Bassett Park welcomes seniors to a single-story adult home surrounded by wooded greenery. The brick building is located in the small town of Williamsville, New York, and less than a mile from the local hospital.
The adult home offers long- and short-term care for those in need of assisted living or memory care. On-site care is provided by round-the-clock trained caregivers and nursing staff. Included in this personalized care are a wide range of services, which can include lab services and assistance with activities of daily living. Additionally, the community has a wellness program that encourages residents to live a safe and active lifestyle.
While living at Elderwood Village at Bassett Park, residents have a variety of amenities, as well as a fully scheduled activity schedule. The community has 83 pet-friendly, private rooms with safety features like grab bars and emergency call systems. In addition to homelike bedrooms, residents can relax in the beauty salon and barbershop and the landscaped courtyard. An additional feature is the restaurant-style dining room where residents can socialize while eating together daily. When residents are not socializing during mealtimes, they can participate in multiple club meetings and daily activities like religious services, coffee socials,...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.9
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Review Score
72 reviews7.9
Out of 10
5 star
39%
4 star
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3 star
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A Place for Mom has scored Elderwood Village at Bassett Park with 7.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Village at Bassett Park has 72 reviews with an average "overall experience" of 4 out of 5.
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My loved one has settled in to Elderwood Village. Things are great and I would recommend this facility to others.
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I would recommend Elderwood Village to others looking for care.
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Staff is wonderful. Very Friendly and attentive. But, communication is not the greatest. Need to ask, versus being updated. The food is okay, as per my mom. They need to watch her Lactose Dairy Free Diet. They don't always follow it and she ends up sick. The housekeeping stinks, her room is never clean. I do her laundry, change her bedding, and clean her room and bathroom. All in all, I know she is safe. Bad timing right now, as they have several residents and staff with Covid. Leaving my mom in her room on lockdown and more staff shortage.
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Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom enjoys the food and has even become more social since moving there. She has also started to become more active in the offered activities, which is awesome. My one suggestion is to have better direct communication with families after someone moves in. I would definitely recommend the facility to other families.
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WE had a great tour experience with Elderwood Village at Bassett Park. I thought it was a very nice facility, but I toured anther that I just found to be a better fit for my loved one.
I toured Elderwood Village at Bassett Park and it was good there, I can't say it was not. The community was okay, but we chose some place else because Elderwood was further from where our loved one lived.
We have had a very pleasant experience so far. The peace of mind has been wonderful. My loved one has been very happy here. The staff are very helpful, and helped with a smooth transition into this community. The staff communication with the family is very good. The community is able to provide medication management, bathing, dressing, and hygiene care is some of the care they are provided.
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They are doing a remodel currently. My loved one is kept busy with activities. It is an okay community. The staff is very friendly and they have been good at calling when an issues arises with my loved one.
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I would tell others that the community had been helpful. My loved one has been there about a year, and enjoys it. The friendliest of the staff is a standout to me. Most of the time my loved one gets help, there are occasions where they have to call the nurses back in. The activities are limited due to the pandemic. There are some meals that my loved one doesn't care for; however, for the most part the food is decent.
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The staff is very compassionate to the residence and the family. Their communication is very good between the staff and the families they keep us well informed and call back quickly. The community is always busy with something going on. I would recommend this community to others
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My sister in law was in the memory care unit. We chose Elderwood Willage at Bassett Park because of the availability, the location, as well as we heard some good feedback from a family member who knew someone who was here. The room sizes were smallish but adequate. I would want people to know when looking into this community that they were very helpful in explaining the process and giving a tour. They were very cooperative and it made the process easy on us. I would recommend to a friend or family member.
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I was very pleased with the tour, [name removed] has been very helpful. Looking forward to getting my mom into your facility/community. Thank you.
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This facility was recently changed to Elderwood at St. Gregory Court. The staff is amazing and very attentive to all of my Dads needs . Dad calls it his “palace” and not only is he happy with his new home but we are thrilled with the level of personal care he is receiving! I highly recommend Elderwood at St. Gregory Court!
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Bathrooms in residences are filthy and not sanitary..cleaning staff doesn’t wash bedspreads. Someone needs to look at the cleanliness of these rooms. Blinds have 2 inches of dust on them.
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We like the care at this community. The staff has always been caring. The community needs to be kept up more. The menu was nice. They staff tried to get my mom involved with the activities that were available for the residents who wanted to participate. We would recommend this community for good care for other families.
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Like most of the Brookdale's this does predominantly only offers rooms or studios, not real apartments for those who need assistance. We have been told that there are a few one bedroom units, and if any of these are available, we will go and take a tour. Nicely, the people as the Kenmore said they would look into it for us...as my mother still has friends in the Williamsville area, that would make more sense to us than moving them up to Kenmore.
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I toured this community for my mother, and her needs. The community was decent, but this was not the community for my mother.
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My mom has been recently placed in the memory care unit and although it is very expensive I am very pleased with how things are going for her. Her health has not been the best but I am thankful for the caretakers that have been looking after her while she is there. I am comfortable with the services they have been provided and think they are very compassionate people. Overall I have no complaints and would recommend it to anyone.
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I had a very nice tour of this community. My tour went very well, and everyone was friendly. The community looked very clean, and everything appeared to be well-kept. The staff I met was nice, and helpful. They answered all my questions. It was a good experience, but I did find another community that met our needs better. However this is a nice facility with kind people.
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My aunt and I visited this location. It was clean, friendly, rooms were very nice. My aunt liked the location and it's very affordable in assisted living terms. They have a van service for doctor's appointments, and will have services (like PT) come into the location as well. They also allow small pets as long as the resident can take care of them. All in all, a great facility and one that is on our definite list!
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See what the neighborhood has to offer and what’s nearby:
Elderwood Village at Bassett Park offers Studio. Learn more.
Elderwood Village at Bassett Park has received an average review rating of 4 based on 72 reviews. See all reviews.
A Place for Mom has scored Elderwood Village at Bassett Park with a 7.9 out of 10 using our proprietary review score.
Our review score helps you identify high-quality communities based on recent reviews.
We start with the average of all a community’s reviews from the past two years. Then, we look for the communities people prefer. Communities that have mostly Very Good and Wonderful reviews in the past two years receive a higher score than communities that have low or no reviews in the past two years.
Call (716) 688-4011 to reach a resident at Elderwood Village at Bassett Park.
To reach a resident at Elderwood Village at Bassett Park call: (716) 688-4011
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.