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Overall, the experience at The Amberleigh has been pretty good. However, the food quality has been poor for awhile. The place has gone through quite a bit of kitchen staff. There was recent turnover again. Corporate came in and said that they are trying to improve the food and dining service. The past two weeks have seen some improvement, however, at the 2nd dinner sitting the kitchen ran out of food for the last table and four residents did not receive dinner. Quite a few residents did leave because of the food difficulties. The activities are pretty good. They bring in outside entertainment, Saturday night is movie night. The hairdresser, [name removed], is wonderful. As for the value for cost, my mother has had 2 rate increases in less than 2 years. Because of the food, a lot of chicken, pasta, rice, unless the food greatly improves I think it is overvalued.... Read more
A quaint courtyard, charming lap siding, and sophisticated interiors welcome you home at The Amberleigh — a community offering independent living, assisted living, and memory care services in Williamsville, New York. The community is surrounded by 23 acres of lush lawns and brilliantly landscaped gardens, providing residents with an eye-catching and relaxing environment, where they can age gracefully. Catch your favorite movie in the Amber Room, or visit with family and friends in the Fireside Lounge. Your four-legged friends are welcome to join you as well! The Amberleigh wouldn’t quite feel like home without them.
Experience a level of freedom you’ve never had before. At The Amberleigh, associates provide regular housekeeping and laundry services, enabling you to spend more time doing the things you love with those you love most. Complimentary transportation services are available, so you can explore local restaurants, shopping districts, attractions, and even make it to off-site medical appointments.
All members of the community are encouraged to join us in the tastefully decorated, restaurant-style dining hall every day for breakfast, lunch, and dinner. The professional chef and cooking team prepares delicious home-cooked meals daily. With multiple menu options to choose from, you’re sure to find a...
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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.6
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Review Score
147 reviews9.6
Out of 10
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58%
4 star
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A Place for Mom has scored The Amberleigh with 9.6 out of 10 using our proprietary review score based on 48 reviews in the last 2 years. Over all time, The Amberleigh has 147 reviews with an average "overall experience" of 4.1 out of 5.
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Overall, the experience at The Amberleigh has been pretty good. However, the food quality has been poor for awhile. The place has gone through quite a bit of kitchen staff. There was recent turnover again. Corporate came in and said that they are trying to improve the food and dining service. The past two weeks have seen some improvement, however, at the 2nd dinner sitting the kitchen ran out of food for the last table and four residents did not receive dinner. Quite a few residents did leave because of the food difficulties. The activities are pretty good. They bring in outside entertainment, Saturday night is movie night. The hairdresser, [name removed], is wonderful. As for the value for cost, my mother has had 2 rate increases in less than 2 years. Because of the food, a lot of chicken, pasta, rice, unless the food greatly improves I think it is overvalued.
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The staff is wonderful. The housekeeping is okay. The meals need improvement and are served cold. I would recommend the facility, but not the food.
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I moved my sister in to Amberleigh about 6 months ago and everyone has been fantastic. First of all i[name removed] s amazing, she is so helpful and is always there to answer any of my questions and always gets things done. From when we first moved my sister everyone has been great, from the little things like hanging pictures for her to care has been excellent. Whenever we call they always are always there for us which helps with the stress of moving a loved one away from their "comfortable" home and to something new.
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The management and staff at Amberleigh have created a true community. The residents are treated with care and respect. The services are exceptional and ensure that the safety and quality of life for all residents is primary importance. The facility and it’s staff have been a great experience for my mother.
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They need to get their food service situated. It's a regular occurrence that they don't even serve meals and/or run out of food. It's nice, but the food situation is a huge disappointment. These folks are counting on (and paying for) 3 meals per day and not getting them. It has a drastic impact on the health and wellness of the residents. They appeared to have everything needed.
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This was a good move for dad. His rent at his current place was about the same and he gets so much more st Amberleigh: Meals, cleaning, activities, amenities. The apartments are very nice.. Everyone we’ve encountered in the short time he’s been there has been very welcoming and helpful. We highly recommend it.
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I visited Amberleigh and met with [name removed]. She showed us through the senior apartments showing us all the different apartments available. She explained the whole process to us and answered the multitude of questions we had. I was impressed with the amount of seniors out and about. There were activities that seniors were participating in. The hallways were extra wide making it easy to navigate with wheel chairs. The staff were extra friendly. The apartments were all clean and the grounds beautifully landscaped.
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What they can work on is updating the carpet, the lights, and fixing the hallway walls and painting. However based on our experience with The Amberleigh we would recommend this community to other families. Wonderful staff. Friendly, caring, make sure they know the residents likes n dislikes. Residents look out for one another and help to get acclimated . Great location. Warm and welcoming atmosphere.
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It is a bright community with different levels of care and a friendly supportive staff and management. They are taking good care of my loved one. I would recommend to others.
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Great visit of the facility. Met with [name removed]. She was wonderful. She spent a lot of time with me and answered all of my questions. [name removed]covered independent living and assisted living and I was able tour the facility to see what was offered. I was very pleased with the activities offered and their menu.
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I toured this community and it was ok. It wasn't bad, it just didn't feel like the right place for my loved one. It was clean and they were friendly enough- but kind of more like a business friendly.
The food is good. They just remodeled the apartments. It's super nice. The value for the money is good. We picked this community, because it's close and convenient. They have handled my loved one well. My loved one likes the aides and the nurses. They provide three meals per day and clean the apartment every two weeks. I would recommend it to other families.
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It met a lot of our criteria. It was clean, freshly painted and they had brand new carpet. They offer housekeeping services. They are very friendly and helpful. They have art classes, exerise classes and different people that come in. They provide three meals per day and compared to other places, It's good value for the menu. We like that they have a small efficiency kitchen, and the apartment is beautiful, with a small balcony. In additon, they have a driver to take them to the grocery store.
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My dad lived here for a short time. I made a deal with them to pay a portion of the month and they would refund me the rest. That refund took from June to December to receive. So while I loved the apartment and I think it would've worked for him had he not ended up in a nursing home, I have a bad taste in my mouth about the red tape I had to go through to get my money back.
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The apartments are a good size for what we are looking for. I appreciated the time that staff gave to me for the tour.
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Toured the building they have lots of space for activities which is what my mom needs to be social. The grounds are beautiful
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I saw a lot of activities going on during my tour. Lots of things to do
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Our family had an in person tour and we thought the tour experience was great, this would of been our first choice for our loved one but they just did not have any availability at the time.
We were greeted by a smiling receptionist. The atrium is beautiful and the activities are wonderful.
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Every interaction we have had at Amberleigh was positive, supportive and made my loved one feel at home. From the maintenance guy, to the receptionist, to the sales director - all extended themselves to make my loved one feel at home.
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See what the neighborhood has to offer and what’s nearby:
The Amberleigh offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
The Amberleigh has received an average review rating of 4.1 based on 147 reviews. See all reviews.
A Place for Mom has scored The Amberleigh with a 9.6 out of 10 using our proprietary review score.
Our review score helps you identify high-quality communities based on recent reviews.
We start with the average of all a community’s reviews from the past two years. Then, we look for the communities people prefer. Communities that have mostly Very Good and Wonderful reviews in the past two years receive a higher score than communities that have low or no reviews in the past two years.
Call (716) 689-4195 to reach a resident at The Amberleigh.
To reach a resident at The Amberleigh call: (716) 689-4195
Studio, Semi-Private
Assisted LivingFor the active senior who seeks to maintain a healthy and enriched lifestyle without the worries of maintaininga home, the Assisted Living services and accommodations at Brompton Heights offerthe perfect solution. Our community is more like home than ever before. In addition to...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.