Dover Place

In general the staff is very caring and helpful. As with most facilities; they seem to be short staffed with call-out and hiring the right people. Unfortunately, I find this true with most businesses in this day and age. If they could add more fresh vegetables and fruits; I know that has been an issue for my mother as well as other residents. On a positive note, my mother now refers to Dover Place as her home.

The lady in charge of activities is a special person and that is something we really like about Dover Place. Based on the experience we have had we have recommended this community many times to others and will continue to do so!

While there are some things that could use updating. The bathroom in my mom's room is an example. The overall look and feel of the place is well taken care of. All of the these I rated as 5 actually surpass that. I am constantly amazed at the activities. Everyone seems happy to be there no matter when I stop by. My mother is well taken care of and the few things I have needed to talk to them about as my mom declines. They have more than been willing to help adjust and take care of. Some of it isn't easy as my mom can be hard to handle. They NEVER make me feel like she is a problem even though I know she can be difficult. They seem like they truly care for her. Food is good and always served with a smile. I have looked at other places and prices so I know we have a good value for cost.

My dad was very resistant to the idea of moving into assisted living. He wanted to maintain his independence and freedom and didn't like the prospect of having to pay so much of his life savings just to live. But it became unsafe for him to continue living alone. He liked Dover Place the most of the facilities in Dover that we visited. They do a lot for the residents to keep them active and engaged. Most of the staff come across as genuinely caring. He has complained that they are patronizing and talk to him like he's a child. I've noticed it too. His hearing is poor, and so he mis-hears some things. His reactions have provoked laughs, which he doesn't like. He has had trouble getting help during the night shift. I imagine it's difficult to get people to do that job. I have found it difficult to find someone to just let me out of the building when leaving at night. I wish they would give family members a keypad code so they can let themselves out.

What our family likes the most about the Dover Place community is just how helpful and accessible the nursing staff team is there. Based on our experience so far, we would recommend this community to other families who are looking for a place for their loved ones.

Overall everything seemed to go smoothly. The building was clean and tidy. Everyone was very friendly and helpful. My loved seemed to decline once there and needed more care than I felt she got. All the staff members were very helpful and caring. My loved one likes all kinds of food and said it all tasted good. They did assist her with her meals. The up front cost to enter the facility was extremely high. The basic cost to stay was similar to other facilities that I had looked into.

My only issue is that my mom is a reluctant resident and I don't know how to help her acclimate what should I be doing to help her. I do reach out every one is nice but I don't get feedback I need to help her. I would and have recommended this community to others.

Dover Place has changed my mom so much; she is happy, lucid, she is also the "Resident Ambassador". She loves it there and considers it her home.

They try really hard to be as accommodating as possible and work with the residents and make their stay as nice as possible. They go for scenic drives, bingo, bands or singers come in and perform form them, amongst many others. They provide transportation in their van for appointments. The food is pretty good. The location has 2 floors, assisted living is located on both floors. Age is 60 and above. They provide housekeeping daily and laundry once a week. The residents are friendly.

Dover Place has been such a positive experience so far, the staff and their care services are a 5 plus. Our loved one is really enjoying the meals, and the activities are wonderful. There is always so much going on, we have been able to see a few of them when we come to visit and they are great. The value seems to be very comparable for everything they have to offer. We used to have a care giver come to our home which our loved one did well with, but now being at a community our loved one is thriving. Having dementia, and being surrounded by others with dementia helps her feel normal, and does not stress her out. The environment is very stimulating, and this is a place you would want to put your loved ones.

Very nice facility and friendly staff. Pricing options were discussed with me prior to the tour and I was sent pricing info via email; however, when pricing was discussed on the day of the tour, the pricing was not the same as was discussed and documented, it was higher.

Dover Place has been great. We chose this facility because the overall reviews we saw online were all positive and the hospitality and friendliness of the lady that we dealt with. It is more expensive but the care is well worth the money. The visiting hours are great. They have activities for each type of person and they have a lot to do. I would recommend to others looking.

We loved Dover Place. It was clean, bright, energizing and an all around happy place to be. The staff was pleasant, interactive and personable. We will be moving my mother in this week!

Hello, I really enjoyed [names removed]. All were very pleasant, upbeat, and informative. The place itself was sunny, airy, and inviting. The rooms were really nice as well as the rest of the community. I could find nothing to complain of.

We would recommend this community to others