Cypress Springs

My parents were hesitant to move out of their townhome and into an independent living facility until they walked into Cypress Springs. The residents and staff were very friendly and caring from that first visit. The building is up to date and light filled. My parents moved two and a half months ago and now look forward to going to each meal for the delicious food and the conversations with other residents. They have also enjoyed some of the activities. The staff was very responsive and helpful when my mother fell and at other times when they have needed assistance. We are grateful they have found a place to live that is so supportive, comfortable, and has a nice sense of community.

Very friendly, helpful, and courteous staff and residents. The food is very salty, they need more variety towards diets

Cypress is an excellent facility, and the people who run it truly care about the residents. It's clean, well run, and convenient to so much that the area has to offer. Both of my parents now live there, and I would definitely recommend it.

My family member is not happy with the meals. Do check CS out, it was certainly the best of 3 nearby area that we looked at. Situated in a nicely landscaped area/location with grocery, drugstore, restaurants neaby. And they just re did all common areas with new paint, carpeting, furniture, lighting. Friendly people living there.

Caring local managers. Kitchen is a challenge, house keeping is a challenge; Needs nutritionist; too many scooters creates hazardous conditions to name few. Overall, would still recommend Cypress Springs with these caveats.

The move in was great. Bought the place furnished. The staff is friendly and housekeeping is weekly and does a great job. I would recommend this facility to others.

I would recommend this facility to others. The residents are very friendly and so is the staff. The staff is also very helpful. Having trouble with meals, but I think will adjust once I have been here for a few more weeks. Need more vegetables.

Very welcoming staff was very knowledgeable about every resident. Good clean place great scents in the common areas. Lovely decorations.just the food could be a little better.

The staff at Cypress Springs is very friendly and calls everyone by name. Housekeeping keeps the facility very clean and they do a good job, including swapping and cleaning sheets. They were very helpful with all of the questions that we had. Our move in process was different, as it was gradual. Everything went well. There is only one normal elevator for moves. My dad liked the meals, I thought they were good, not great. Overall, we had a great experience at Cypress Springs, it was a perfect fit for my dad.

But overall the people there, and the management are amazing. Friendly and caring. I think the biggest challenge with Cypress Springs is having enough staff. Dining staff tend to call out often. Then end up serving often on paper plates. Which I find unacceptable, because staff called out.

Cypress Springs sets a high bar. We picked this community, for many reasons, but it started with [name removed], in their on-site sales office. He was incredibly helpful, in all ways, for the entire process. I picked Cypress because it checked all the boxes (beautiful, great people, good food, great amenities, value for the dollar, and reasonable).

We picked this community, because of the first place we went to had no pool, & outside area not great, not a lot of trees /wetlands. The 3rd place didn't seem as clean, orderly, had cheaper/used looking furniture. Also, small ex. & activity areas compared to Cypress Spring. Location is great for us, garage (to plug in her car to charge), + covered parking for others. She's happy with the change. Thanks for your help.

When I first walked into Cypress Springs, you notice the smiles on the residents. They appear to be happy and engaged. The Dining room is a great place for the residents to socialize. They also have Happy Hours and entertainment often.

What we like most about Cypress Springs community is the overall cleanliness, the attentive staff members as well as the great assets. Based on the experience we have had so far, we would recommend this community to other families.

We've had a great experience at Cypress Springs. The staff is very friendly and caring, and my mom likes them. I would recommend it to other families.

I'm understanding the following: My family and loved one have had a wonderful experience with Cypress Springs. The food is amazing! There is an executive chef on site, and there are always multiple options for all the meals. Everyone is very friendly and caring. We would recommend the community to others for their loved ones. Managers are couples and live in the house. They are accessible 24 hours a day. They are always around and help to serve meals. The activities coordinator is fantastic there is always something fun going on and if you want to do something in particular she will make it happen. There is a team of nurse practitioners and medical staff weekly. You do not have to leave the building to receive podiatry care, get lab specimens drawn, and even to get X-rays. Everything comes to you. The only suggestion I could make for improvements is that their van that does take you out when you want to go does not have a scooter lift my mother is scooter dependent and we have to take her car with the scooter lift on the back when I want to take her anywhere. They are also very pet friendly. 23 dogs live there and are very much a part of the community. The pool, and grounds are beautiful and clean. The residents are happy and friendly. It is very expensive but worth it for Mom to be happy and safe.

My loved one is extremely happy and she has not been happy in over 20 years. This facility is a comfortable and caring Retirement Community. I would definitely recommend this facility to family and friends.

It's a nice place to live. Everything is fine. Thanks.

My loved one would like more fresh veggies. We picked this community, because of the location to us, my loved one could walk to the shopping center, there was a two year freeze on rent, it's clean, very friendly, activities, and they had nice rooms.

Our loved one is doing really well over there so far and we really like it. The staff members are super friendly and they actually show genuine concern. They are good with the residents and treat them really good. Our loved one seems to enjoy the meals and dining service for the most part. They do have a lot of different activities going on and based on the experience we have had so far we would recommend Cypress Springs to other families.