Cottage Grove Memory Care

Poor communications from former and current staff. First example: one staff member was not providing mom with washcloth to cover eyes nor privacy or towel for mom’s modesty when bathing. Complaint made with improvement. Second example: new staff members not informed about specific things about mom IE her being a heavy sleeper. Staff called 911 claiming she was not responsive. EMT comments that she was sleeping. Mom’s room and bathroom are dusty and the floor is often dirty. Carpet appears dusty. Mom has allergies and this is not helpful. Common areas seem to be clean and dust free. Several of the staff are unfriendly toward one of the residents daughters. Some improvement after multiple complaints. Staff at times seem to come across rude/unfriendly when trying to get mom to complete a task. Mom constantly asks them to be kind (which they don’t like). One daughter washes moms hair weekly since the staff claim they cannot get mom to let them wash it. Her diet is lactose free and they don’t always have it on hand during ice cream socials. Complaints improved this. It always smells amazing when the staff is cooking! Unfortunately, mom has become a picky eater and eats peanut butter and jelly at least twice a day. Activities were absent or limited for months with loss of staff. Common sense is lacking in some staff; we must let them know some basic needs need to be addressed. For the price per month that mom pays, I would think that body soap and depends would be supplied. We are constantly sending follow up reminders on questions that we have emailed to the staff.

I didn't particularly care for the community but I realize a place for mom didn't have anything to do with that, I didn't make the best choice from the options given.

5 stars for all categories!! The staff is so kind and loving to the residents. They also have a lot of fun dancing and singing with the residents. There are Activities to keep them entertained. The food is delicious, my mom says, snacks anytime you want one. The staff is very helpful and friendly.

When I found Cottage Grove Memory Care I could hardly believe my eyes, ears and total visceral sense that this would truly be home for my friend. And so, after a hospitalization, we moved her to Cottage Grove. She thrived there, as compared to the decline that she was beginning to experience at her previous facility. I will forever be grateful for the incredible commitment that each staff member has to providing quality, sensitive care in every way possible. Cottage Grove Memory Care deservedly receives the highest praise and admiration that I can offer. I would recommend them to others.

My loved one is currently a resident at Cottage Grove Memory Care and her experience at this facility has been very good so far. The cleanliness is good. The staff are all very good and very friendly. The meals are pretty good. The activities are plentiful. Overall, we are happy with our experience at this facility. I would recommend Cottage Grove Memory Care to others who are looking for Memory Care for their loved one.

They make the residents feel at at home. When we take my mom out and bring her back, they say "Welcome home!" and call her by name, and that makes her feel like it really is her home. They're very good about getting back to you if you have any questions, both the administrator and assistant administrator. We've also had a lot of interaction with the head nurse and her team. They're also very quick about getting back to us. The facility is almost like a five star hotel. The food smells delicious every time I walk in, and they serve a good variety. They're very accommodating to my mom's preferences. Pre-Covid, you could pay $5 and eat lunch or dinner with them, which I can't wait to do again. The staff are all very good at what they do, and are I think they genuinely really like their jobs. I would highly recommend Cottage Grove.

This community was fabulous. I already have told friends. I highly recommend the Cottage Grove. The staff are over the top. They are caring. I was very pleased. My loved one was there for a little over 11 months. The food was pretty good and I would stay for lunch on occasions. The room was nice and had it's own private bath.

We chose this community because it was more homey feeling. The other places we looked at were more institutional and cold. There was a more personal feel and we knew the care here was going to be good. They also have a smaller staff to resident ratio. The room sizes are great with plenty of storage and everyone has their own bathroom. The bathroom is good sized and handicap accessible. My mother in law has been eating things she never ate before. They involve all the residents in the food choices that are on the menu each week. The residents can see the food being cooked and are able to help cook sometimes. They do special things for example they come in and do all the ladies nails each week. Our favorite part about the community has been the friendly feel. I would absolutely recommend.

This is a smaller community with 12 resident so you get personal attention. The place is spotless and a very homelike feeling. They have a room set to the side for the families to gather and we had her 95th birthday there. They wash all their clothes separately so this is really nice. They have really good homemade food there. If you want they do have an alternative menu to choose from. The nursing staff is good at communicating with me about my mom's care. They are watching holidays movies right now which they seem to like and they have an exercise class in the chairs. Mom has stated that she really loves the music here when they were playing Frank Sinatra. I would recommend this community.