Complete Care at Bey Lea

So far, the facility and the workers are truly amazing. But, for the price our loved ones are paying to stay there, I think it's time to do something about the food, it is disgusting and presentation is not pretty. You're getting a LOT of money for these patients to be there, and, they don't want to be there, but most of them have no choice, so why don't you spend a little more money and give these people better food, since that's all they have to look forward to, on a daily basis, in your facility.

There are not enough kind words to describe our experience. The Administrator [name removed] runs a beautiful facility. Her staff go above and beyond to make each resident comfortable. The food has been delicious. The suites are cozy and well cared for. My Mom is adjusting to Assisted Living due to the excellent care provided. Having worked many years in healthcare I recognize the effort the professional staff are putting into my Mothers care. I highly recommend this beautiful facility.

They gave my Mom 2 slices of dry bread with a third of one slice of deli ham for dinnner last night! I took a pic of the slop and am going to send it to the health dept. I went to the desk and yelled...Is this what you're feeding our loved ones!? The nurses just looked at me, saying nothing! My Mom's roommate couldn't eat hers either! They gave her a peanutbutter sandwhich after I complained! This is DINNER! Where's the money going? It certainly isn't going for food! There needs to be an investigation! The Salvation Army has better food! Now I know my Mom hasn't been exaggerating! Do not send your loved ones here! They will starve!

Our loved one and family had a good experience with the community. The staff are caring and kind. Everyone is friendly. We would recommend that your visit the community prior to moving your loved one in, to make sure you are choosing the right community for your loved one.

The community is very clean and every time we come to visit the people are very friendly and they seem to loved our brother. We have seen no red flags as of yet. Our loved one tends to be a very picky eater but he just loves the food. Our loved one is not always a joiner but they do have different board games and a musician that comes in once or twice a week.

Clean, cheery, people very nice, studio room decent size, and once on Medicaid they keep you in a private room, however if you have a big room would move you to the small studio room

I would not recommend this community to anyone. The constant monitoring of my loved one's room was horrible, I would find dirty diapers under their bed, dirty bathrooms, missing phone, missing clothes all of this was prior to the pandemic. My loved one contracted COVID from the community and they had 96 residents that had contracted it in this community. My loved one was the 14th patient that died from COVID. They cut off visitation for family members in March and it seemed obvious they knew they had a patient infected then.

Whenever I went to visit my mother it was always very clean. I was very happy with the staff. You do have to be on top of your loved one's care, but they do seem to do well for the most part. It seemed like they did have enough activities available. We definitely felt like this community was a good value for price.

A "4" star facility. Moving a loved one into an assisted living facility is a very difficult decision. The care my husband receives is beyond what I expected. The staff is caring, loving, and sensitive to all his needs. From the nurising staff to activities programmers, to aides and kitchen staff all are total professionals. New renovations make the facility beautiful and a warm comfortable place to be. Would highly recommend Bey Lea

I would give them a zero but I had to rate them in order to post my review. Due to their care put my Grandma into hospice sooner. Her wound wasn't properly taken care of and the infection spread. No one noticed her staples had come out and didn't take care of her properly while after her using the bathroom. I will not stop until I have justice. My Grandma passed away yesterday. I'm well aware she's elderly but due to their "care takers" and "nurses" they all helped putting her into a grave sooner.

A 4 star safety facility! Moving a loved one into an assisted living (memory care) facility is a very difficult decision. The care my husband receives is beyond what I expected. The staff is caring, loving and sensitive to all his needs. From the nursing staff to activities programmers to aides and kitchen staff - all are total professionals. New renovations make the facility beautiful and a warm comfortable place to be. Would highly recommend Bey Lea.

My mom has lived there over 2 years now. The staff cares for the residents as if they are their own family. This is a Alzheimer facility that understands how to treat people with this type of disease. All rooms are single occupant so no worries about getting along with a roommate. The activities there geared around the residents needs.

The staff at this community have provided my loved one with lots of comfort and care. The dinning experience as well as the food they serve have been wonderful as well. The bedrooms are kept clean and the building is always well maintained. I am very pleased with this place and would recommend it to any families looking for additional care.