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My experience has been really good so far so I would highly recommend it. [name removed] is amazing!!Much better experience than my previous place... Read more
Chapters Living of San Antonio is proud to provide memory care services for the greater San Antonio area. This community is conveniently located near highways to make visiting your loved one easy. It’s also close to several restaurants, Richland Hills Shopping Center, and Westover Marketplace.
The community provides a personalized approach to memory care, as well as support for family members of a loved one who needs memory care. This community opened in 2016, with the guiding principle to treat the families of residents with as much care and respect as the community members.
One of the first things you’ll appreciate about this community is how welcoming the staff is. The color palette and layout are designed to be comforting to those with Alzheimer’s or dementia. The building — including a beautiful outdoor area with walking paths and a gazebo — is secure, so that your loved one will stay safe even if they are prone to wandering. There are plenty of spaces and activities for your loved one to enjoy, including a movie theater, library, dining area, and activity center. There’s also several areas just for sitting and relaxing with friends and neighbors.
Your loved one will...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.9
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28 reviews8.9
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A Place for Mom has scored Chapters Living of San Antonio with 8.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Chapters Living of San Antonio has 28 reviews with an average "overall experience" of 4.6 out of 5.
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My mother was a resident at Memory Care of Westover Hills. I always have been told that first impressions are lasting. I walked thru the doors of Memory Care of Westover Hills and the welcome that I received was just amazing. The marketing manager ([name removed]) and the Director ([name removed]) of the community were friendly, looked at me when they spoke to me, were both friendly, and after the tour of the building I knew that there was no turning back. Mother was so excited to be here. The entire staff made us feel welcome and always asked if we needed anything or could they help me when I seemed to be looking lost. (lol) The presentation of the meals always looked inviting and sometimes my sister would join mother for lunch; I was always on a diet. This community will always be one that I will recommend to family members and friends when they are looking for a facility for their love one. I would rate this community - GREAT!
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Response from Chapters Living of San Antonio
April 22, 2020Ms. Norma, Happy to hear you had such a positive experience with our community/team. We were happy to care for your mom, she brought us joy everyday!
While the location looks great, pay attention to the staff and level of care. The director ignored residents asking for help, stating she would get someone to assist them but didn't. Residents were left alone in common areas with no staff to engage with. They were clearly bored even though the activity schedule stated they were suppose to be having an activity. Food was left out in the bistro area from breakfast or lunch even though it was past those meal times.
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Visited with [name removed] 3 March 2018. She was very personable, knowledgeable and caring. The facility looks great and the rooms are decent size. I like the relaxed atmosphere and amenities. The all inclusive price is also nice, no surprises.
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Response from Chapters Living of San Antonio
April 22, 2020Glad you enjoyed your visit at Memory Care of Westover Hills, thank you for the positive feedback.
My loved one is doing really well at this facility! The staff are very accommodating and the facility is very well maintained. Overall, my loved one is adjusting very well to his new home; I couldn't be more satisfied with the experience!
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Response from Chapters Living of San Antonio
April 24, 2020We appreciate your positive review, thank you! It is our sincere honor to care for your loved one. We always strive to provide excellent care and service to our residents and their families.
The care at this community is wonderful. I like that my mom is happy here. I like that staff who keep me informed on her progress. The meals are appealing and she seems to be please with the variety. The community is clean and I like knowing that she is participating in the activities. The environment is very good for my mom and I would highly recommend the care and the value to other families for care for a loved one.
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Response from Chapters Living of San Antonio
April 24, 2020Thank you for not keeping our work a secret and recommending us to other families. We truly appreciate the opportunity care for you mom.
Over all a good facility. Very caring staff. Small facility which I like. Great food!!!!! Very nice set up. The manager has worked very hard to address all issues as they have come up. I would live here!!!!!!
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Response from Chapters Living of San Antonio
April 22, 2020Ms. Dawn, We appreciate your kind review. We miss you!!!
I am happy with the care that my mom is getting here. The staff is very friendly and professional at all times. The food is appealing. The staff offers a lot of activities that she is enjoying. This is a great community with great care and a good value for loved ones.
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Response from Chapters Living of San Antonio
April 22, 2020Thank you for your kind review, we appreciate it very much!
I was really debating whether to choose them or another community.To my satisfaction it was a nice looking community. After talking to the director and see tons of activities I found that I could not settle with them.
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See what the neighborhood has to offer and what’s nearby:
Chapters Living of San Antonio offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Chapters Living of San Antonio 8.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 802-6653 to reach a resident at Chapters Living of San Antonio.
To reach a resident at Chapters Living of San Antonio call: (210) 802-6653
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.