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They did not have enough staffing for care services. Evening patient supervision was minimal. Not enough care staff with medical qualifications. If you had even 40 residents at $[removed] a month, I believe you can get at least one RN. With more quality help.... Read more
The Ridge at Westover Hills in San Antonio, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Studio, Semi-Private
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1bd, 2bd, Semi-Private
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A Place for Mom has scored The Ridge at Westover Hills with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, The Ridge at Westover Hills has 9 reviews with an average "overall experience" of 4.7 out of 5.
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They did not have enough staffing for care services. Evening patient supervision was minimal. Not enough care staff with medical qualifications. If you had even 40 residents at $[removed] a month, I believe you can get at least one RN. With more quality help.
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My tour experience was great. I was looking for a location that was closer. I am really happy with the community. They are all very friendly.The staff members are wonderful, with all of the residents, and how they take care of them. I can voice my opinion, and if I have an issue with something, I can always speak up, and they address any concerns. I like the activiites, that they have for the residents. I would recommend to other families.
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Response from The Ridge at Westover Hills
March 27, 2023AT, Thank you for kind words. The Cedar Ranch residents and their families mean so much to each of us. Tammy does a great job with activities and brings a lot of fun to the residents!
I would give them above 5 if I could, we are extremely pleased with Cedar Ranch at Westover Hills. I visit every week and they are always doing something with the residents activity wise. I have eaten here as well and the meals are very good. The staff is wonderful and my friend is really happy here and that is all that matters. You cannot beat this place, it is amazing. I would highly recommend to anyone looking for memory care.
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Response from The Ridge at Westover Hills
August 4, 2022Thank you so much for taking the time to share your kind words. Our team is beyond delighted to hear that you are happy with our services. We strive to create a welcoming, active, healthy community for your loved one.
The facility has been perfect for my family member. They take care of her and make sure she's getting down to eat on time. They take care of her room, her clothes, her bedding. Just recently with the food, they had a change for the better. It was good before, but lately it has been fantastic. They offer a lot of activities. I just think they're doing a super job. And I would recommend them to anyone.
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Response from The Ridge at Westover Hills
May 27, 2022Thank you for recognizing the wonderful care our staff at Cedar Ranch is providing. It's truly a privilege to be entrusted to care for your loved one.
We entrusted our oved one with this facility. I live close by and could show up without notice and observe quite a bit. I did not find anything wrong with the facility at all. Their medical staff seemed to be administering medication properly. And their overall staff were great.
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Response from The Ridge at Westover Hills
May 27, 2022Thank you Robert for taking the time to leave such a kind review.
They helped me out at the worst time of my life. My wife was only there for [dates removed]. She got very sick before passing away. But they helped me through all of that. The food was good. The activities were there for the residents. Overall they provided good, affordable care.
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Response from The Ridge at Westover Hills
February 10, 2022On behalf of myself and the entire Cedar Ranch family, it was our absolute honor to care for and love the both of you. She was a free-spirited lady with a great sense of humor that we enjoyed caring for.
We had a virtual tour with Cedar Ranch and felt they did a great job. Everything we saw looked good and seemed like it would be a nice fit, we just clicked with another facility more.
Response from The Ridge at Westover Hills
December 1, 2021Thank you for the feed back, I am pleased to here that you liked the virtual tour.
The staff communicates well with me regarding my dad. The room is nice and large. The cleanliness and overall environment is nice, and the courtyards are nice. They could improve a little on activities, maybe provide more variety and more encouragement to residents to participate. But for the price and the size of the room compared to other places, it's affordable for us.
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Response from The Ridge at Westover Hills
October 21, 2021Thank you so much for your review Christy! We love having your Dad here, he's such a fun guy!
The community was nice, it was just over our budget and this was the downfall. In addition this community was in Texas and our loved one wanted to stay in Florida.
See what the neighborhood has to offer and what’s nearby:
The Ridge at Westover Hills offers Studio, Semi-Private and 1 Bedroom. Learn more.
A Place for Mom has scored The Ridge at Westover Hills 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (210) 812-3807 to reach a resident at The Ridge at Westover Hills.
To reach a resident at The Ridge at Westover Hills call: (210) 812-3807
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.