Chancellor Gardens

In my experience, they did well with pretty much everything they did. He was just there for a short period of time, but the staff did well with him and we were pleased with the facility and the care there.

Everyone at Chancellor Gardens has been very helpful and understanding with my Mom and her special needs. As well as what I may need to get her settled in. They have made a very difficult move much easier for one and all.

I really felt like the staff at Chancellor Gardens was very hospitable and everyone at the facility was very accommodating to our all of our needs and looking at the individual and assessing their care.

Beautiful facility, and very clean. I was pleased to see how friendly and helpful the staff is with the clients. They have quality planned activities that encourage socialization and they work to preserve the dignity of all who are there. There is a waiting list for admission for a good reason.

Its a beautiful place. I only had a few issues. I feel like the attention my loved one gets is not that great. The activities are not as great as I hoped for. They do try. They just need more staff. Overall, It is a good place. It has been okay so far.

Moved my mom in at the end of January. She was terrified. Her apartment is a one bedroom corner until, amazing light!! She is now so happy. The facility itself is beautiful. They change decorations every month. The dining room even changes place setting to match monthly holiday themes. The staff is the best! From Johnny who runs the kitchen. He works very hard to provide nice meals Anove that he (and his wife) clearly love the residents. They hold a monthly brunch for the residents and all of Johnny's family come to help. Then all the wonderful servers, they are young but are so friendly and kind. Props to Landon, he keeps my mom's ice tea full!! Then the RN, CNA's and Med-Tech's, they each have their different personalities but they all are thoughtful, friendly and willing to do things that are above & beyond. Then there is Rodney, the Director. He is very approachable, ready to partnership with any issues or concerns. After one of my mother table mates (a gentleman) passed away, Rodney himself took his evening to take my mother and other other friends to his funeral. Chancellor Garden isn't perfect but it's the closest you'll find??

So far I have been really pleased with the quality of service. All of the staff seems to remember all aspects of my dads life and his experiences at Chancellor Gardens but they remember me and my husband as well. I have been very pleased so far.

Love the staff and friendliness of the facility.

I have my mother in the memory care unit and have been very pleased with the care. They try very hard to include everyone in the activities and have let her help with setting and clearing tables to help her feel useful. They are very understanding of the little "quirks" that the residents have and are very patient with them. I am a hospice chaplain that visits many other buildings and I chose Chancellor Gardens because it provides the best care at a reasonable price.

I think that there is definitely some room for improvement when it comes to being precise and clear about their information during orientation. There was definitely some miscommunication that could have been avoided. However, they did have availability in a time crunch and they were close to our home, so we chose them mainly for that reason.

We're very impressed with the memory care here! It's a large, and well run unit, and they've got a ton of activities that people of all levels of care can participate in. The staff are very friendly, and they made it very easy to get her transferred over and had a lot of resources to help us out. The only issue I've noticed is that the carpet in the common areas and hallways could use a bit more attention when it comes to cleaning. I would also like better feedback with areas of concern. Sally and Britney are great.

They don't even look it at them. They're supposed to help my dad put his pajamas on. He fell going to the bathroom and he just layed on the bathroom floor all night with his clothes. It's clean and it looks nice but I just don't think they have a professional staff that cares about the people. There's a bunch of young people that work there that just sit at the desk and talk. I don't have anything to compare it to but I expected a lot more. I'm very unimpressed with the people that work there. They don't really give him a bath or make him look nice. They don't really do anything.

THe place was fine, I think maybe they needed a few more people on staff to take care of the older gender. They should probably have more staff to check on people because people were going in to other peoples rooms and taking stuff out because they didnt remmeber what their rooms looked like so they had no idea they were in the wrong room. if they could put more people on staff to stop that from happening and check on them if they fell out of bed that would be better. Its a little too pricey, they probably could have dropped about $[removed] off the price. We left my dad's stuff there for about a week after his funeral and they charged us for that week, if we knew they were going to do that we would have gotten it out alot earlier and my mom wasn't too happy about that

Chancellor Gardens is located close to family so it makes it easy for them to visit. Across the street there is a place you could conduct physical therapy. The staff is friendly and very helpful. We are pleased with Chancellor Gardens and would recommend them to anyone.

The Chancellor Gardens is close to our home so it is convenient for family. The memory care unit is very spacious and has a very good setup. Would like if they took the residents outside for a little fresh air every once in a while. But overall we are happy with them and our loved one is happy being here.

It’s a real pleasant place. Both my mom and dad are happy their. They haven’t complained about the food. The only drawback is sometimes I have to stay on them about remembering to call my parents doctors for appointments.

I chose Chancellor Gardens of Clearfield because they were the most friendly on the phone. Then when I went there for observation the staff from administrators to aides addressed the residents by their names, which was really impressive.

I really liked Chancellor Gardens once we got there. We are now looking for Memory Care and the unit is beautiful. However, my mother-in-law needs a more intimate space then it provides.