Country Pines Retirement Community

This place is so awful! If you value your loved ones health and safety and want the best for them, then avoid this place completely! The health and safety of the residents in the place is never a priority. We've reported them multiple times to the state and no one has ever done anything. Obviously the state ombudsman doesn't care about the residents in this facility either. The residents in the memory care unit are completely left alone with no employees around. Multiple residents have experienced injuries and needed hospitalization for unknown reasons. The problems in this place are systemic, they start at the top with the owner and trickle down through management and beyond. They will do whatever it takes to cut costs and make a profit even if it means putting the residents in danger. They just don't care!!

We chose Country Pines because of the location and the way the facility is set up, I liked it over the others that I saw. The apartment sizes here are more than adequate for our needs. I would definitely recommend them to others, it has been a great experience.

Country pines USED TO BE GREAT but they have really gone down hill since hiring their current management team. They lie and treat their employees and some of their residents like trash. Yelling at, embarrassing and threatening people is wrong in any setting but when you pay to live somewhere and they humiliated you in front of other residents it is disturbing. I hope that the owners will open their eyes to the fact that the current management is extremely destructive and needs to be replaced so that country pines can be a good place to live again

This facility offers independent living as well as assisted. I took a tour here with my parents; the apartments were very nice and had a full sized kitchen. The facility only serves 2 meals a day and the cafeteria is in another building, which wasn’t ideal as my parents would have had to leave their apartment to eat or participate in any activities. The price was a bit more than what we would’ve liked as well, but the apartment itself was bigger. The person that gave us the tour was really nice and able to answer our questions. Even after changing their minds on moving in, the facility refunded the deposit that my parents had put down. They were very kind and sweet about it.

When I toured this community it was OK. They had smaller rooms here it was an older building. It seemed to have a caring environment. It just wasn't as nice as other places I toured.

My brother loves it here. There's just a lot of room for improvement. He loves having his own apartment so he can come and go as he pleases. His neighbor smokes and does not care if it comes in his apartment. They only get 2 meals a day breakfast and lunch he has diabetes so he needs dinner. Also they have to pick#'s for lunch so its first come first serve which isn't right. He walks away from lunch still hungry. He is more social now living here. The staff is friendly and checks in on him I would recommend this community.

Met with representative & toured apartment, very roomy w/ full kitchen & large bathroom. Lots of storage area in closets & washer/dryer. All rooms on the ground w/ open walkways outdoors. Only concern is walking to multipurpose area in rain or snowy weather & limited covered carports.[Removed] was very nice, informed & accommodating to all our questions. She is an asset for this facility.

The facility seemed nice something I would consider

The independent living spaces were nice but you had to walk outdoors to get to dinning area. This part of the facility was okay. The assisted care facility was not well kept and dirty looking. The rooms were old and looked it. They need to go through and update the entire facility.

My grandmother and father lived in Country Pines for over 10 years the staff was amazing he lives in beautiful independent apartment with a full kitchen washer and dryer and two bedrooms they went on a lot of outings and the food was excellent there I miss eating at Country Pines I have been in business over 20 years they have an extent exceptional relationship with the community and everyone speaks good of them they are very good CNA's and nurses. I like them.

My grandmother and grandfather lived in Country Pines Independent Living for 8 years. They loved having their own apartment with kitchen and 2 bedrooms, and all of us (the family) loved knowing that they were served healthy meals daily, they had scheduled transportation, activities, and 24 hour staffing. After my grandmother passed away, my Grandfather Mike moved into Assisted Living because he was getting pretty weak. All of the nurses were so kind and patient with him, he liked the nurses, the food was very good (for assisted living). We were very happy with the care we received, Country Pines gets my vote for a really good Independent, Assisted, and Memory facility. I would recommend them, and we were customers for 10 years.