Legacy House Assisted Living of Ogden

Businesses across our region have unmet hiring needs. Legacy House lost their experienced food manager and most of the kitchen staff weeks ago. Since then, the meals are much lower quality and not very healthy. My mother-in-law is vegetarian and they have been unable or unwilling to provide adequate quality and variety of protein substitutes. She does not advocate for herself very well and often supplements meals in her studio apt. Otherwise, we are pleased with the facility and staff.

My experience is with memory care so it's difficult to know the extent of the care unless I'm there 24/7, but I've noticed that the residents on the assisted living side always look happy.

This place is the best! Stepmom has been here almost a year. She has Alzheimer’s and the staff has been so helpful in prolonging her stay on the Assisted Living side rather than Memory Care. They are terrific in making small adjustments along the way. Example: Patty is no longer able to handle money, but loves the weekly shopping trips. She now goes and Legacy pays for it and then adds it to my monthly bill. [name removed] says every day is a “great day” and she truly enjoys all the daily activities. You can check them out on Facebook and see all the things that Social Director Tina does with the residents. The FB page is a great resource as it helps me talk to Patty in our daily phone calls as she has diminished communication skills. Health care staff is prompt and caring in informing me of health issues, which is great since I live out of state. Every staff member I have had contact with have been friendly and helpful. I am extremely greatful!

Most friendly and helpful staff all around! Everyone from the front desk on is so helpful and friendly! They are always willing to go above and beyond for everyone! They have the most fun and uplifting Activites often to keep residents happy and engaged.

the building is kept very nice and neat. Maintained well. The employees are courteous, kind and helpful. I enjoy living here, even though it's hard not being in my home.

I came here in a wheelchair and now I walk with a cane. My children picked this place for us and they did an excellent job. We have a larger apartment and we really love it. It’s better than a home for us. The staff here is wonderful. Very friendly and knowledgeable. I never thought I would want to be in a rest home and this is not that. It’s more like a community. We have developed many friendships here and they’re like family to us. My husband has early Alzheimer’s and I believe he’s gotten much better here. And that brings a lot of peace of mind. I would recommend Legacy House to anyone looking for a place for their parent or themselves. As I said, we love it here. Our kids did an excellent job picking and helping us move here.

This place is a great place for your lived ones to be. The staff is awesome, the food is good and they encourage the residents to excel in their daily lives. They go on outings every week and have things to do daily on weekdays. They encourage other family members to participate in Everthing that they do.

I brought my Mom here from another facility. I love that she is out of her chair and walking with a walker. They are so in touch with her progress and keep on top of all of her progress. The food is so good and knowing that she is well-fed and getting so strong. The in center nurse was a huge plus for me!! They have brought the spark back in her eyes. She has an amazing group of friends that she can't stop talking about. Thank you for bringing my mom back to me.

My Mom lived here for 5 years and absolutely loved it! She made friends and loved all the activities. She also liked the food. Loved the staff including the CNA’s they treated her like family especially [name removed] ! Best place in town!!

My mother has been their memory care unit for several months now. Overall the facility has been a huge improvement over her previous facility. She has a great room and I feel good about her overall care.

Legacy has been wonderful to work with and my parents are happy to be here. We originally were moving my parents for routine aging issues and by the time they moved in, Dad had been diagnosed with late stage cancer and immediately needed to start hospice. Legacy was superb in helping us coordinate all the pieces. There have been some glitches along the way, but this was more from the fact that Dad’s health issues were rapidly throwing curveballs at us on a daily basis. Legacy had always responded positively in resolving these issues. My parents rave about the food and try to participate in as many activities as their health allows. My stepmom is thriving and loves all her CNAs. She will be transitioning to memory care shortly and the staff has been extremely helpful as we go through this process. It is a great relief knowing that my parents are being well taken care of!

We (family) highly recommend Legacy House Assisted Living to those seeking a safe, comfortable place for their loved ones. They offer so much in the arenas of care and activities! [names removed] has been so responsive to questions and helping to navigate this new world!

Legacy House is very clean, and the right place for folks who need assisted living. The staff are very good and very proactive. And they are taking great care of my parents.

We chose Legacy House because of the marketing manager, we really liked her and the fact she had been here a long time. It is a very family oriented place as well. The food here is great and they are chef prepared meals. She is in a 1 bedroom with a living room and kitchenette and it is good size for what she needs. I would recommend to others looking.

We chose Legacy House because it was closest to our home and it had 2 bedrooms and was just really nice. There was a video that showed what I could get for the money and I didn't have to look round after that, it is exactly what we wanted. They were really good and went the extra mile for my mom. She was deaf and the staff members as well as some of the residents really tried to learn sign language so they could communicate with her. I would recommend them to others looking.

Mom is doing pretty good here. She is really enjoying her stay. She likes her room but the community does not offer hd quality tv you have to call and upgrade to that and between the community and the service they go through it is not an easy process. She loves the food, however, I would like to see an alternative to a breakfast if you don't make it down to the meal such as Ensure or something like that so the residents don't completely have to skip a meal. They do offer activities and mom is enjoying those. The staff who is wonderful very considerate and nice emails a calendar of events of which the families of the residents can come and participate in.

I thought they representative was very upbeat, personable, and great when giving us the tour. However we kept returning to a different community.

My mom was a resident in the Alzheimer's/dementia care unit called the cottage for 7 mos. I was extremely dissapointed & dissatisfied with the care she received. The staff were all extremely young CNA's I NEVER ONCE SAW OR SPOKE WITH A REGISTERED NURSE and in my opinion werent trained well enough for the specialized care required for Alzheimer's and or dementia patients. There were countless times I'd visit my mom while the staff were all sitting together laughing & talking with each other not interacting with the residents, there were several times I went into my moms room & found feces all over the outside of the toilet, found my mom wandering back & forth in front of the refrigerator while the staff were oblivious, she was obviously thirsty but couldn't communicate so I'd get her a drink. During the weekdays mom thru Fri they have a person come in to play games or music with the residents for an hr a day but sat & sun the residents are left to wander around, stare out the windows or just sit in the front room getting agitated while the staff ignored them. When someone would get agitated (which unfortunately happens with this disease) the staff wouldn't interact with them or give them something to do, they just write a report stating so and so was agitated then the next thing was to medicate or sedate them! I had many meetings with the director of legacy [Removed] to voice my concerns, I got lots of promises but nothing changed. I don't think the residents receive the level of care they need. If your expecting your loved one to be taken care of in a nurturing caring environment this isn't it. They couldn't even provide the basic care promised in the contract such as helping my mom brush her teeth when she first arrived. When my moms illness got worse to where she could no longer swallow pills (her medication) the cna's were oblivious & would put them in her hand anyway then my mom would drop them on the floor, not one of them had the training to understand she just COULDNT SWALLOW PILLS ANYMORE. When my mom could no longer feed herself during breakfast lunch or dinner not one of the CNA's noticed, I did, I fed her and had to speak with the director AGAIN to ask him to please tell the staff. Thank god I able to visit my mom almost daily to witness how ill equipped the staff was in taking care of her as the illness progressed & her needs increased. I absolutely WOULD NOT recommend sending your loved on here. Until better and more frequent training is provided the level of care won't improve. I wish I could provide a place where people would get the proper care they so deserve