Cedarhurst of Tesson Heights

The public areas were always clean and smelled nice, they never cleaned my mom's room as they were supposed to, only change the trash. The nursing director is incredible and helped us so much. Regrettably, there were issues that needed to be resolved with how a few staff interacted with mom. Some staff were wonderful. Mom had walking issues and they brought her all her meals. They were not great about time to respond to necklaces pages or following a bath assist schedule. Food was very good.

I have recommended them. I tell them the food use to be better but I think kitchen turn over has effected that. But all in all my mom is very happy there.

When it comes to the dining area, they could used swept and wiped down more often. [name removed] is in Independent living and does not require care yet. They do offer lots of activities but she chooses not to participate. Overall yes I would recommend this community to other families, but the person would need to be more of a self starter as they do not do the beast at assigning buddies to show you around when you first arrive

Cedarhurst Tesson Heights is an outstanding facility. Having dealt with senior living facilities for both my Dad (20 years ago) and Mom (4 years ago), Cedarhurst was in a class above the rest. Very professional staff, studio-style rooms, cleanliness, respot-style dining and caring and attentive nursing. An outstanding activities calendar, including outings to local Walmart, Dollar Store, restaurants and local attractions.

There is a lot to do when it comes to the activities and the food is good. The community is very clean and we would absolutely 100% recommend this community to other families based on the experience we have had so far.

CedarHurst is clean and nicely decorated. They have a lot of activities planned for the residents. The food could be improved upon and if you have something go wrong in your apartment, it will not get done.

The staff are friendly and go The extra mile to make sure that everything you need is taking care of. The dining room has been an issue with not enough staff and many times the food is cold because they don’t get it to you or you order hot tea and they bring it when you’re finished eating. They do have a lot of activities my mom’s favorite being bingo. My mother has made several friends which makes living there a happy place.

What I like the most about Cedarhurst of Tesson Heights is the location to Mercy Hospital and Medical doctors and facilities. The staff members promote positive attitudes. I would recommend this community to other families, but it would depend on their priorities and needs.

The management and office is not very friendly. The dining room staff is nice but the food is not good , and it's not very clean . The cost is rather high for what you get . No one would help her to the dining room and the maid service would only clean every other week . No one would take her trash . I had to go do it myself . I had to hire Senior helpers to do a couple things that the people at the facility should have been doing . Senior helpers were fantastic. But it was [removed] more per month for them to give her the medication and check on her a couple times a day I had to actually fill the prescription box myself . Cedarhurst also charged her I believe over $[removed] at the beginning for a med alert necklace . But if she used it they would charge her for each time she would push the button . It seems Cedarhurst was after every penny they could get , but didn't want to help .

Overall it was good. [name removed] was in charge of care for my mom and she was awesome. She's sweet and compassionate. If I had to do it again I would pick Cedarhurst.

Some staff members were fantastic. Overall, the facility feels dated and it was often short staffed. We were never given an orientation, so we had no to guess at things. I would suggest that they find a way to keep their guests from hanging around at the main entrance. Not a great look to see people shuffling around in wheelchairs, or worse yet, sleeping (and snoring) in them.

My loved one's only real complaint at this time is the manner in which they do the laundry, but I have tried to explain to him it's not a cleaners. It's simply doing laundry and there is not a ton more of care that goes into it.

Everyone is very helpful and welcoming. The facility is clean and people seem to be enjoying themselves. They have a very vibrant dining facility. I would and already have recommended this facility to others that I know!

My mom has been living in independent living here. She has made so many friends and is always busy doing the activities. She is so happy she made the move. We visit often and are pleased with what we see. The staff is very caring. A Place for Mom was very helpful with our search.

Every category is a 5. Cedarhurst of Tesson Heights is a perfect fit for our loved one, it has been wonderful for her. Based on the experience we have had so far, we would recommend this community to other families.

The staff and residents at Cedarhurst of Tesson Heights, are very friendly. I do have some extra services for my Aunt and I can say that the staff that completes those tasks are always very friendly and do a wonderful job. They get to her timely and respect her needs. They not only complete their tasks, they also express that they care by hugging her and verbally telling her. My aunt compliments the food and dining and the community has activities like bingo and a theatre. Cedarhurst also has outings, but my aunt doesn't participate in many activities. I always see staff playing games and activities with the residents. Housekeeping only comes by once every two weeks and they do a great job, but my aunt has to take her own trash down to the bin, which is a challenge. I usually take her trash out for her. I wish they would come by and pick up trash more frequent. This is for independent living, but I do see that extra care for people in assisted living. Her room is like an apartment with a little kitchenette, while assisted living is more like a one room studio. I fully recommend Cedarhurst of Tesson. If I were to compare this community to her previous living situation, it is much cleaner and they are much more in tune with her needs and respond to her timely.

This facility is a very pleasant place to be if you're not able to be in your own home. They're very prompt and friendly with care here. It's really a good place. They do the best that they can for my loved one. My loved one is happy here. Communication with the family is pretty good. Housekeeping is once a week and they do a good job. They offer a great variety of activities and outings. As for outings, they have a limited number of spots for residents in wheelchairs, so there is a wait list and it can be a bit more challenging to participate. The food is excellent, good quality and variety. I would recommend them to friends and family.

Cedarhurst gets 5 stars in all categories except for the meals - our loved one isn't to happy with the meals. They say most of the time they are served cold. However we are very happy with Cedarhurst and all the tremendous help A Place for Mom gave us.