Cedarhurst of Tesson Heights

Some staff members were fantastic. Overall, the facility feels dated and it was often short staffed. We were never given an orientation, so we had no to guess at things. I would suggest that they find a way to keep their guests from hanging around at the main entrance. Not a great look to see people shuffling around in wheelchairs, or worse yet, sleeping (and snoring) in them.

My loved one's only real complaint at this time is the manner in which they do the laundry, but I have tried to explain to him it's not a cleaners. It's simply doing laundry and there is not a ton more of care that goes into it.

Everyone is very helpful and welcoming. The facility is clean and people seem to be enjoying themselves. They have a very vibrant dining facility. I would and already have recommended this facility to others that I know!

My mom has been living in independent living here. She has made so many friends and is always busy doing the activities. She is so happy she made the move. We visit often and are pleased with what we see. The staff is very caring. A Place for Mom was very helpful with our search.

Every category is a 5. Cedarhurst of Tesson Heights is a perfect fit for our loved one, it has been wonderful for her. Based on the experience we have had so far, we would recommend this community to other families.

The staff and residents at Cedarhurst of Tesson Heights, are very friendly. I do have some extra services for my Aunt and I can say that the staff that completes those tasks are always very friendly and do a wonderful job. They get to her timely and respect her needs. They not only complete their tasks, they also express that they care by hugging her and verbally telling her. My aunt compliments the food and dining and the community has activities like bingo and a theatre. Cedarhurst also has outings, but my aunt doesn't participate in many activities. I always see staff playing games and activities with the residents. Housekeeping only comes by once every two weeks and they do a great job, but my aunt has to take her own trash down to the bin, which is a challenge. I usually take her trash out for her. I wish they would come by and pick up trash more frequent. This is for independent living, but I do see that extra care for people in assisted living. Her room is like an apartment with a little kitchenette, while assisted living is more like a one room studio. I fully recommend Cedarhurst of Tesson. If I were to compare this community to her previous living situation, it is much cleaner and they are much more in tune with her needs and respond to her timely.

This facility is a very pleasant place to be if you're not able to be in your own home. They're very prompt and friendly with care here. It's really a good place. They do the best that they can for my loved one. My loved one is happy here. Communication with the family is pretty good. Housekeeping is once a week and they do a good job. They offer a great variety of activities and outings. As for outings, they have a limited number of spots for residents in wheelchairs, so there is a wait list and it can be a bit more challenging to participate. The food is excellent, good quality and variety. I would recommend them to friends and family.

Cedarhurst gets 5 stars in all categories except for the meals - our loved one isn't to happy with the meals. They say most of the time they are served cold. However we are very happy with Cedarhurst and all the tremendous help A Place for Mom gave us.

We chose Cedarhurst because of the value for the money and also the location is great for our big family. The sales lady that we worked with was wonderful and made everything much easier. They have just turned over management companies within the last year and they have made many upgrades and it looked much nicer. They serve breakfast all day and have some neat things with their menu. They were actually on the news about how good their food is, my parents absolutely love it. Everyone here is extremely friendly. I like that they are in between independent and assisted living so if need be they can move up levels of care. I would definitely recommend them to others looking.

My father moved into Cedarhurst Tesson about four months ago. We were very hesitant at first but it turned out to be the best decision ever. He is really thriving in this environment. Everyone is kind and friendly. He loves all of the food and there’s always some thing going on. This place has really been a blessing for our family.

We went with Cedarhurst of Tesson Heights because they had just redone the rooms, it had new carpet, new paint, and new cabinets so it was updated and fresh. A lot of the rooms and parts of the facility are still under construction, once it is all said and done it will be really nice. I would tell others that if you bring things to their attention, they really work on making it right which is reassuring. I would recommend to others looking.

They are working hard to upgrade the things that need improvement, but right now they need more senior care helpers. We do understand they are understaffed, but for what our loved one is paying, they are not getting the adequate care and attention.

The facility is always clean, and the staff is wonderful. I appreciate that they have not taken any chances with Covid, The communication is great they are quick to let us know if there are any issues. I would recommend this community to others.

PLEASE READ BEFORE YOU MOVE YOUR LOVE ONE TO TESSON HEIGHTS! I moved my mother in on a Monday and she was dead 36 hours later! We found Senior Helpers were very unfriendly. They never introduced themselves or made any conversation with me or my mother. I asked them to remove her dentures at night since they were loose, but they did not. I found stool all over the toilet and her 1st alert broke in half. I feel their negligence caused her death. It has been almost 3 months since she passed and they will not return my money. They will not respond to my phone calls or emails. I even called the Corporate Headquarters in Dallas Texas. They initially seemed concerned, but now also will not return my calls. I informed them weeks ago that I would post an unfavorable review and it went to deaf ears. Please if it cost more money some where else, do it!!! Since this is not a favorable review, let's see if this gets posted...

It is a good place for the money. My mom did not like the food. It is an older building but clean. They offered all kinds of activities. The room sizes were fine. They have a back patio and garden area for the residents

We picked tesson heights because it had the same look and feel as the assisted living facility my mom moved from in Illinois. At less than half the monthly cost. Everyone there was very welcoming and continue to be very friendly and that all helped mom settle in very quickly. Assisted living in Illinois is different from assisted living here. So mom is actually in independent living with extra services from the senior helpers. There was a bit of a learning curve at first for both mom, me, and the senior helpers. Mainly because in assisted living everything is included. But after that, we're all good. Bottom line, we are so happy with mom being at tesson heights.