Cedarhurst of Bethalto

Cedarhurst was absolutely the best overall experience for us. She was at [community name removed] in [name removed] but we weren't happy with the care she was getting. The staff was always playing on their phones while at the desk. Did not see any interaction with patients except to get them to and from dining area. Both facilities were clean. Staff was great at Cedarhurst from front desk to memory care techs to maintenance to the manager.

We toured and ultimately chose Cedarhurst of Bethalto for our loved one. We were very impressed by the people there—they are very caring and made us all feel welcome and at home. We are confident our loved one is receiving good care and they have been great at making sure our loved one stays active and attends activities. We are so pleased with our choice and so thankful to everyone at Cedarhurst. They have all been wonderful to work with!

I would recommend Cedarhurst Bethalto to others. A near perfect experience. Location and the presentation was good.

While this is a beautiful facility, don’t let that fool you. The level of care was quite insufficient. My mother was in memory care and at times (many times) there was one worker on her ward for 13-15 residents. I was told there would always be at least two and yet many times I visited there was only one and a few times I could not find any. And this is for residents who have memory issues. Don’t just listen to the promises made or statements made, go and observe and see for yourself. My mother was there in mid-August until November 2023. We moved her as soon as we could. It is a shame that this beautiful facility cannot deliver the level of care you pay them for.

Facility is so short staffed that it is becoming a danger to the residents and visitors. Food is awful, and the memory care residents rooms are filthy. The resident assistants and the two nurses they do have are so overwhelmed. They have two nurses, and they work 14 hour shifts. In memory care after 3 there is sometimes only one caregiver for all of the residents. I would not recommend this facility .

Great experience, friendly and helpful staff, lots of engagement. Make sure you communicate your expectations and needs clearly.

Up until recently I thought they were great. They are not delivering the services my loved one should get. There is not enough staff. This isn't the staff's fault that the place is short handed. They do the best they can. The meals are awful. The food is set down in front of a resident and it's cold. It seems to be overcooked or overheated and tough or cold to touch. The value of care completely sucks. What I pay for my loved one's care is not cutting it. They keep changing the security codes on the main door and the assisted living residents are getting locked out in the cold. They still have the wrong code on my loved ones door. It shows the previous resident, not my loved one and it's been months.

I would recommend the community to others for their loved ones. The building is nice, new, and pretty. The friendliness of the staff is wonderful. Cedarhurst has transportation for trips. Coloring, trips to the park, and more are some of the activities for the residents to participate in if they choose to. There are manicures available as well.

The newness and cleanliness of the community really stood out to our family on the initial tour we took.

Nice, almost new facility. The assisted living apartments were very warm and welcoming with adequate room for furniture. Common areas were well lit, open and airy with high ceilings. Multiple areas for visitors and seemed very open to accepting family and friends for visiting. The whole facility was very clean and smelled fresh. I liked it. The staff we encountered were friendly.

We chose Cedarhurst of Bethalto because we knew someone who was there and it just seemed like the best value for the money and the care that they were going to be able to provide. The apartment sizes are wonderful. The food here was chef prepared, my mom always loved the soups and deserts the most. They really did the best that they could do with the pandemic, they only had 1 case of COVID that I heard of. The best part was the staff members, they were amazing and treated her like their own family. I would absolutely recommend.

When you walk in it smells good, it smells like home. It really felt like right when I walked in. My mom is in Assisted Living. The staff really knows my mom well, they understand her and meet her needs. The food is good, and they have a lot of variety. The community is beautiful and the layout is simple.

My Mother-in-Law is in great hands at Cedarhurst of Bethalto. What a great facility and amazing staff!

Cedarhurst of Belthalto is outstanding. A new facility with great staff, I always know that my mom is being taken care of. Plenty of activities for residents, and excellent communication with families.

My friend's mother lives here . . . she seems really happy and safe in this environment. It''s just a beautiful place to be!!

We moved my boyfriends mom here after she was diagnosed with Alzheimer’s and we couldn’t be happier. The stuff that works with her are beyond amazing. They go above and beyond our expectations. We truly love cedarhurst of Bethalto!

First rate facility, the Staff are very cooperative and caring. The property is well maintained and cared for.

Love the staff! The care that they provide to the residents as well as the activities them come with, especially during this social distancing due to Covid-19.