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I found the staff to be very helpful when needed. The one item that I had an issue with, was my Uncle was placed in the Memory Care Unit as he failed their test by one question. I spoke to the Administrator about this and redoing the test. Of which they didn't persue. The longer he was in there the more obvious it became he was 100% misplaced ! Anyway, I can't remember how many months he was at the facility before he passed. He really died of a broken heart resulting in medical issues popping up. His wife (my aunt) of neatly 70 years died in [date removed]. My Uncle passed that August. I believe he would have been happier in another ward to relate to others, talk about hobbies etc. The Memory Care Unit - God love them, but they are not on the same planet. The facility is a good place for memory care patients. It was apparent they enjoyed it Of course they mostly just wandered around, slept etc. the facility did have sing alongs, drawing etc. my Uncle was lost if you will not having the mental stimulation he needed and the level he was at. His neighbors and friends made it a point to visit everyday.... Read more
Hidden away between the breathtaking Blue Ridge Mountains and the Great Smokies, Carolina Reserve of Hendersonville blends small town charm with lively community dynamics. With decades of senior service experience, they’ve been ranked as the best place to retire in North Carolina on more than one occasion. This family-owned community is passionate about providing next-level care for each of their residents through customized care plans, expansive services and amenities, cozy living spaces, and long lasting companionship. They’ve designed a space that feels just like home to residents and staff alike and can’t wait to welcome you!
Exceptional care and support are what sets Carolina Reserve apart. They partner with licensed agencies to provide on-site physical and occupational therapy, personal services, and other skilled health care services including medication management, diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention.
With robust amenities, no detail is overlooked. The top-notch dining program features healthy, chef-inspired meals offered three times a day along with tasty treats and snacks. Take a dip in a luxurious jacuzzi, connect with your creative side in the arts and crafts center and raised garden beds, or...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7.0
Review Score
Review Score
25 reviews7.0
Out of 10
5 star
48%
4 star
29%
3 star
8%
2 star
8%
1 star
8%
A Place for Mom has scored Carolina Reserve of Hendersonville with 7 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Carolina Reserve of Hendersonville has 25 reviews with an average "overall experience" of 3.8 out of 5.
4.1
4.3
2.8
4.2
3.8
4.8
3.8
Everyone is friendly and caring
5
5
5
5
5
This looked like a nice clean community when I visited. The people I met were nice. This is a secured community for memory care and my loved one was not ready for this type of community.
3.5
3.5
3.5
3.5
3.5
When my loved ones first moved in, this facility used to be named Spring Arbor. They recently sold and there are some things they need to work on. Before changing, the food was great. I ate there a couple of times. Now, the food is not as good. It lacks in flavor and it is served cold. Other than that, the staff is still very nice, they are short staffed, but the staff that is there is attentive and the facility is very clean. It's a good place, just in need of some work.
4
4
4
4
4
Response from Carolina Reserve of Hendersonville
April 9, 2020We are pleased your found our staff to be attentive and the facility to be "very clean". We understand the importance of excellence in dining services and regret that we did not meet your expectations. We appreciate the feedback so that we may continue to improve our services wherever possible.
My loved one has really had a hard time the first couple weeks at this community. I think the staff could use a lot of improvement in organization. My husband has been stuck in the bed or a chair and is just left all day with no help. This is becoming a problem because he is getting multiple bed sores on his body that are very painful. I have been very concerned for him and the lack of help he is getting throughout his day. I also have noticed a strong odor throughout the building the last couple days that are not very pleasant.
2.5
2.5
2.5
2.5
2.5
So far, sorta good. I say him yesterday and he's a lot better than I've seen him in a long time after they straightened out his medications. There seems to be just enough to keep him busy, there is a piano, so long as he has a piano somewhere that he can get to once in a while. I went to a support group there yesterday and a woman who was coming in to visit someone plays the flute so she played with him and he had a good time with that. He seemed more talkative than he had been in a long time and I could understand him. I had visited it before, it seemed pretty nice to me and it was closer to home. It's spotless, very good, they had a dinner a few weeks ago for anybody who wanted to attend and it certainly wasn't as elegant, but it was very very nice. It gave us an opportunity to meet with the nurses and the staff
4.5
4.5
4.5
4.5
4.5
Response from Carolina Reserve of Hendersonville
April 9, 2020Thank you for your review, Loved One. While we were not the management company at the time of your review, it is always helpful to hear from families. We are happy to hear that your loved one enjoyed the community lifestyle with all that we have to offer.
See what the neighborhood has to offer and what’s nearby:
Carolina Reserve of Hendersonville offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Carolina Reserve of Hendersonville 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (828) 622-4988 to reach a resident at Carolina Reserve of Hendersonville.
To reach a resident at Carolina Reserve of Hendersonville call: (828) 622-4988
Studio, 1bd, Semi-Private
Just 30 minutes from Asheville, in the footprint of the picturesque Blue Ridge Mountains, Terrabella Hendersonville offers residents a warm, relaxing living environment near beautiful views, historic sites, shopping, dining and medical services. Senior residents enjoy our assisted living...
1bd, Semi-Private
Studio, Semi-Private, Private
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